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The journey of a shipment can often have unexpected twists and turns. You may be scratching your head thinking your package is on a wild…

With online shopping growing in popularity, sellers are able to offer their products to buyers in countries far away from their own. Both parties benefit…

Etsy’s Star Seller Program is verification to both sellers and buyers of excellent customer service. The accompanying badge displays on the seller’s shop and signals…

Delayed packages are never fun. At Chit Chats we want to help our clients prepare packages so that they can clear customs, avoid any unnecessary…

Issues with addresses can cause delays and undeliverable shipments returned to sender. Making sure to use the proper address format for the shipment’s destination is…

Cross border shipping refers to packages that cross international borders. This involves customs clearance and often the payment of any applicable custom duty and taxes….

In 2004, dissatisfied with the e-commerce platforms that were out there, Tobi Lütke created his own online store in order to sell snowboards in Ottawa,…

Frequently asked questions We break down your most common questions on batching and sorting your shipments. What’s the difference between batching and sorting by carrier? …

It’s always a good time to ensure that postage labels are printed and applies properly. Read on to find best practices and tips to ensure…

Canadian entrepreneurs often find success expanding into the United States, our closest neighbour and largest trading partner. However, reaching the U.S. market can be extremely…

Congratulations! If you’re reading this you’ve likely completed your onboarding, purchased postage for your first shipment, and are now ready to drop off at one…