Partner Carriers
We work closely with our partner carriers (Canada Post, USPS and PostNL) who handle the delivery to your customers.
Canada Post
Canada Post is the primary postal operator in Canada delivering packages to more than 16 million addresses across Canada. Our Canada Tracked service partners with Canada Post to offer you discounted rates to ship anywhere within Canada.
General inquiries 1-866-607-6301
Undeliverable inquiries 1-800-267-1177
Canada Post service alertsFile a Canada Tracked insurance carrier claim*.
*Claims can take up to 90 business days.
USPS
The United States Postal Service offers U.S. domestic and international shipping rates. U.S. services include fast delivery and tracking while offering a range of cost-effective service options to more than 180 countries. Our U.S. Tracked service utilizes USPS. International shipping is available through USPS First Class Package or Priority Mail options.
Phone 1-800-275-8777
Email fast@usps.gov
PostNL
PostNL is a leading Dutch postal and logistics company that offers reliable international shipping services. Known for its fast delivery times and innovative solutions, PostNL ensures packages reach their destinations securely and on time.
Contact our support team directly for any additional inquiries.
Canpar
We have partnered with Canpar to provide discounted rates. Gain access through your Chit Chats account to this third-party pickup service. Canpar will pick up shipments from your location and bring them to Chit Chats.
Phone 1-800-387-9335
Email customerservice@canpar.com
Contact Canpar directly for assistance on cancelling pickups after the cancellation window. File a Canpar pick up claim.
