How it works
Learn how Chit Chats can be your shipping alternative and help you save money while you grow your business.
Chit Chats is your shipping solution that provides access to low-cost postage through our easy-to-use platform. We work closely with our partner carriers (Canada Post, USPS & Asendia) who handle the delivery to your customer.
Journey of Packages with Chit Chats
Sell your products online
Integrate your store with your Chit Chats account to streamline your shipping
Buy & Print Postage from your account
Chit Chats receives your shipments
Packages are processed and sorted. Then we hand off your packages to our partner carriers who will handle delivery to your customer.
Shipping to U.S.
Chit Chats clears customs and hands off packages to our partner carrier. For U.S. bound shipments our partner carrier is USPS who handles the final delivery to your customer.Read More about shipping to the U.S.
Shipping within Canada
Chit Chats processes your Canadian packages and hands them off to Canada Post. Canada Post is our partner carrier for Canadian shipments who deliver the package directly to your customer.Read More about shipping within Canada
Chit Chats clears customs and hands off packages to USPS or Asendia, our partner carriers for international shipments. Packages are transported by our partner carriers to the destination country where the final delivery is handled by the local postal authority.Read More about shipping internationally
Before Chit Chats
Get your shipments to us
- Drop off at a branch or drop spot
Schedule a pick up
- Book from your account to get discounted rates for this third party service by Canpar
- Mail packages using a third-party carrier of your own choice
For all tracking inquiries contact the third-party service used directly.
Shipments are not covered by Chit Chats Insurance during this time.
Packages are processed by Chit Chats
Contact our support team for inquiries when shipments are still with Chit Chats.
Chit Chats Insurance coverage begins (if purchased with your postage) once we receive your packages.*
After Chit Chats
Packages are handed off to our partner carriers
Delivery is handled by our partner carriers:
- Canada Post
- UPS MI
Tracking updates are provided by the partner carrier handling delivery.
For all tracking inquiries contact the carrier directly. Find details on our contact page.
Shipments are covered by Chit Chats Insurance (if purchased with your postage).
*Insurance in Canada is offered and administered through Hub International Ontario Limited/Hub Insurance Brokers and Continental Casualty Company Limited.
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