How it works

Learn how Chit Chats can be your shipping alternative and help you save money while you grow your business.

Chit Chats is your shipping solution that provides access to low-cost postage through our easy-to-use platform. We work closely with our partner carriers (Canada Post, USPS & Asendia) who handle the delivery to your customer.

Journey of Packages with Chit Chats

Sell your products online

Integrate your store with your Chit Chats account to streamline your shipping

Buy & Print Postage from your account

Get your shipments to Chit Chats

Drop off

Visit a branch or drop spot

Third-Party Pickup*

Schedule through your account and get discounted rates *Service by Canpar

Mail-in

Mail directly to a branch with a carrier of your choice

Chit Chats receives your shipments

Packages are processed and sorted. Then we hand off your packages to our partner carriers who will handle delivery to your customer.

Shipping to U.S.

Chit Chats clears customs and hands off packages to our partner carrier. For U.S. bound shipments our partner carrier is USPS who handles the final delivery to your customer

Chit Chats processes your Canadian packages and hands them off to Canada Post. Canada Post is our partner carrier for Canadian shipments who deliver the package directly to your customer.

Chit Chats clears customs and hands off packages to USPS or Asendia, our partner carriers for international shipments. Packages are transported by our partner carriers to the destination country where the final delivery is handled by the local postal authority.

Process

Get your shipments to us

Drop off at a branch or drop spot.
Schedule a pick up
- Book from your account to get discounted rates for this third party service by Canpar.
Mail packages using a third-party carrier of your own choice.

Tracking

For all tracking inquiries contact the third-party service used directly.

Insurance

Shipments are not covered by Chit Chats Insurance during this time.

Chit Chats

Process

Packages are processed by Chit Chats.

Tracking

Contact our support team for inquiries when shipments are still with Chit Chats.

Insurance

Chit Chats Insurance coverage begins (if purchased with your postage) once we receive your packages.

After Chit Chats

Process

Packages are handed off to our partner carriers.

Delivery is handled by our partner carriers:

Canada Post
USPS
Asendia

Tracking

Tracking updates are provided by the partner carrier handling delivery.

For all tracking inquiries contact the carrier directly. Find details on our contact page.

Insurance

Shipments are covered by Chit Chats Insurance (if purchased with your postage).

*Insurance in Canada is offered and administered through Hub International Ontario Limited/Hub Insurance Brokers and Continental Casualty Company Limited.

How it works

Journey of Packages with Chit Chats