Chit Chats has been helping businesses grow since 2001. Hear our clients share their story and how Chit Chats has transformed their business. Want to share your story with us? Get in touch.
People don't like to spend a lot for shipping...is what I've learned. As soon as it gets above a certain threshold, that's a deal breaker. When we discovered Chit Chats, it quite literally changed the game.18 WaitsDaniel Torjam, CEO/Founder
Client Success Stories
Before Chit Chats I was using the postal service. I just did this test run for one or two orders. I realized how expensive it was. My friend told me don't even use them, use Chit Chats. It was almost half price in savings.Wavy MerchNick Wavy, CEO/Founder
They [Chit Chats] saved my business. I don't know how else to explain it. Chit Chats is an integral part of my business.MsFit ActivewearLisa Bernstein, Owner
Chit Chats sorta feels like how we feel about our brand, still feels small/local and people care about the service they are providing. We were able to offer flat rate shipping and that was really great for our U.S. clients.18 WaitsStefania Bussey, Production & Design Assistant
Don't think about it, go ahead and sign up today. Chit Chats is the best thing that happened to us.Bellaire WholesaleSalima Meghani, Owner
Being a MOM-preneur and trying to balance life with business, time is of the ultimate essence for me. If you really want to save time, just for a second, listen to me and try Chit Chats at least once.Anokha LeewuPou Ma, Owner
I think people just don't know Chit Chats exists, it seems too good to be true. Like...you are going to provide this service without charging me an arm and a leg AND make shipping faster and efficient? That's a win-win.Polar FeetLisa Falconer, Owner
When we started with Chit Chats, we saw a big change in our business. Our customers were not hesitating any more. We realized shipping is a big factor on our sales. I can definitely say Chit Chats has been the best option for my business.EmpauerEva Siu, Owner
Being able to tell the customer you will get it in 3 days and oh by the way, here is your tracking number... that was a big change for us. The costs have gone down significantly and shipping times have gotten faster, which is a little unimaginable almost.Mabel DesignsAndrea Jacob, Owner
Chit Chats was introduced to me by a friend online who was telling me how great Chit Chats was... but I was on the fence. Let me tell you, Chit Chats is fantastic and it will change your business, it will make it grow....for sure.Aunt Betty's VintageSuvarna Mollerup, Owner
Our sales doubled a week after we started using Chit Chats...we were able to open up to a much wider global market using discounted shipping rates. [Chit Chats] had such an immediate and long lasting positive impact on our business.Storage Warrior: Ebay 2019 Micro-Multinational of the YearJessica Oman, Co-owner
Why clients love Chit Chats
4.6 stars average across all branches
Absolutely tremendous. I sell on various marketplaces and on chideno.ca and most of my sales are to the US. ChitChats has saved my business tens of thousands of dollars with impeccable service allowign me to compete with the big names on shipments and returns to the US and in Canada. I've been a customer since the Richmond location but the Kitsilano branch is highly convenient and Jinha is a fantastic branch lead. Honestly five stars isn't enough. All in all I recommend ChitChats to any business and I'm lucky to have the Kits branch close by.
Chitchats is an utter godsend for shipping in general but has saved me hundreds when dealing with UK, EU or US parcels while providing complete tracking solutions for rates lower than I'd pay for some bottom-dollar untracked sends from other common-name companies. The web-portal for managing shipments, tracking, etc. is top class and neither the tracking page nor the shipping in general have ever given any of my clients issues. Smooth as can be In addition to this, their online support (knowledgebase) and phone support are great too. All agents very knowledgeable and kind I wholeheartedly recommend their service to everyone I can, especially smaller online vendors. Straight up haven't found anything better or more convenient and easy to use, thank you so much Chitchats!
My experience with Chit Chats as an E-Bay seller has been great. The process to create shipments and manage orders is really streamlined and simple to use. Drop off is quick with no waiting. At this location staff were friendly and scanned my package right when I gave it to them, unlike at some other locations. For severely discounted prices you get full tracking and delivery confirmation. To date, all my packages have been delivered.
The savings, faster shipping, and better insurance offered by Chit Chats is making a big difference to my small business. I was very happy when the North Van location opened up since I live on Bowen - it's much more convenient than Vancouver. Thank you for the great customer service Sharmi and helping answer all my questions in a professional and friendly manner!
Amazing Customer Service, Daniel went above and beyond to assist me with my shipment, I was mistaken thinking that the shipments were done in person and not online, he showed me how to make a account and assisted me in creating my first label, he even printed it out for me! I will for sure be coming back, Thank you so much!
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