What's the difference between a branch and a drop spot?
A branch is fully owned and operated by Chit Chats while a drop spot is a third party business that accepts pre-labeled Chit Chats packages.
Drop spots work differently than branches and convenience access fees may apply. There are also cut-off times for receiving packages in order to be processed the same day by Chit Chats. Find the closest location near you.
|Owned and operated by Chit Chats||Yes||No|
|Client service representative on site||Yes||No|
|Access to computers and postage label printers||Yes||No|
|Shipping supplies and weight scales available||Yes||No|
|Accepts pre-labeled packages||Yes||Yes|
* Due to COVID-19, access to computers and postage label printers is suspended.
Additional tips to help ensure your packages are processed without delays.
Batching is mandatory when using our drop spots and recommended for ten or more shipments when dropping off at a branch.
It is the shipper's responsibility to ensure that the packages you drop off match what is included in your batch label.
Pack shipments well
Use appropriate packaging to reduce bending or breaking. Pack fragile items carefully and with extra padding. Visit the Chit Chats Supplies store for your region to find a wide selection of low-cost mailing products.
Properly attach labels
The postage label ensures your shipment gets to where it needs to go with proper tracking events. Make sure your postage label is applied to a flat surface, the ink is not faded or blurry and the label is not crinkled.
It is the shipper's responsibility to verify postage address labels are correct and not missing any important information. We always recommend to double check the address on your labels and the product description is complete and accurate.
Don't forget invoices
An invoice is mandatory for all gifts, any shipments valued at $300 USD or more and any collectibles. The invoice should be attached to the outside of the package.
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