What's the difference between a branch and a drop spot?
A branch is fully owned and operated by Chit Chats while a drop spot is a third party business that accepts pre-labeled Chit Chats packages.
Drop spots work differently than branches and convenience access fees may apply. There are also cut-off times for receiving packages in order to be processed the same day by Chit Chats. Find the closest location near you.
|Owned and operated by Chit Chats||Yes||No|
|Client service representative on site||Yes||No|
|Access to computers and postage label printers||Yes||No|
|Shipping supplies and weight scales available||Yes||No|
|Accepts pre-labeled packages||Yes||Yes|
Additional tips to help ensure your packages are processed without delays.
Pack shipments well
Use appropriate packaging to reduce bending or breaking. Pack fragile items carefully and with extra padding. To maximize cost savings, put your items in the smallest box possible. Chit Chats branches have USPS and generic shipping supplies on hand. Contact a branch for availability today.
Properly attach labels
The postage label ensures your shipment gets to where it needs to go with proper tracking events. You can print postage labels at a branch or from the comfort of your home. Make sure your postage label is applied to a flat surface, the ink is not faded or blurry and the label is not crinkled.
It is the shipper's responsibility to verify postage address labels are correct and not missing any important information. We always recommend to double check the address on your labels and the product description is complete and accurate.
When you drop off multiple shipments, make sure to consolidate your shipments into a box or bag and create a batch label. The batch label must be attached to the outside of your consolidated box or bag. How do I batch?
Don't forget to ensure that the packages you drop off match what is included in your batch label.
Don't forget invoices
An invoice is mandatory for all gifts, any shipments valued at $300 USD or more and any collectibles. The invoice should be attached to the outside of the package.
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