Memorial Day is a federal holiday in the United States dedicated to remembering and honoring persons who have died while serving in the United States Armed Forces. Although Memorial Day is also a postal holiday, USPS will accept our packages on Monday May 27. This means that any USPS shipments received on Sunday, May 26 […]
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How Changes to the Universal Postal Union Can Affect E-commerce Sellers
Potential changes to the Universal Postal Union could greatly impact online sellers. Learn more on how this could impact your business. What is the Universal Postal Union? The Universal Postal Union, also referred to as the UPU, is a specialized agency of the United Nations that coordinates postal policies among member nations. The Universal Postal […]
Asendia Priority Airmail Service Update
We always want to provide our clients with the best shipping options while making it easy-to-use and low cost. Based on our experience and your feedback, we have decided to remove the Asendia Priority Airmail Service from our offerings. This shipping option was not meeting the service levels we are committed to and our goal […]
Canada Tracked Service Launching for Alberta clients May 18
We are excited to finally launch the Chit Chats Canada Tracked Service for our Alberta region clients. Starting May 18, our Canada Tracked Service will be available as an option when shipping to a Canadian address. Find Canadian Tracked rates on our pricing page in the Alberta rate card. Chit Chats Canada Tracked A domestic […]
Hours of Operation: Victoria Day 2019
Find our hours of operation for the upcoming Victoria Day. Don’t forget to plan ahead and advise your customers. Friday, May 17, 2019 Regular business hours at all branches & drop spots Chit Chats Canada and Chit Chats International shipments received on Friday, May 17 will be processed Tuesday, May 21 USPS shipments received Friday, […]
New Feature: Duplicate a Shipment
We are always looking for ways to improve our platform and save you time. Our latest new feature allows you to easily duplicate a shipment rather than manually entering the shipment details again. You may need to to duplicate a shipment if you have: multiple shipments to be sent to the same address repeat customer […]
Key Topics For Understanding International Shipping
International shipping doesn’t have to be complex. We’re here to help! Read about the key topics that are essential to know before you start shipping worldwide. 1. Market research Do your research! Some products that are shipped may not be allowed in certain countries. USPS offers a great resource that lists restricted items by country. […]
New Brossard Drop Spot Launching
We are excited to announce a new drop spot in the Quebec region! Starting Monday, May 6, 2019 we will offer a new drop spot in Brossard. Don’t forget that drop spots function differently than our branches and all packages must be batched and pre-labelled. Find detailed instructions in our Help & Support. We will […]
Main Street Drop Spot: Hours of Operation Update
Our Main Street drop spot will be undergoing some renovations for the next few months. This will temporarily impact the hours of operation starting tomorrow, May 1, 2019. The change will impact the drop spot closing at 5:00 pm instead of 6:00 pm Monday to Friday. Updated hours starting May 1: Monday to Friday 10:00 […]
Feature Release Notes: April 2019
Our monthly round up is here. Find all the new releases, improvements and bug fixes for the month of April. New features and updates Postage rates API: fetch postage rates, refresh shipments and buy specific postage using our API We heard your feedback and will use Canada Post as the sole carrier for our Canada […]