Presets and shipping defaults

Shipping presets Shipping presets allow you to save common package sizes and descriptions for your shipments. Presets are an easy way to minimize repetitive data entry and save you time. To save a preset go to your Settings / Shipping / New Preset: Click on ‘New Preset’ and you will be prompted to provide details […]

Canpar Service Updates

Find answers to common questions regarding our Canada Tracked Service with Canpar. P.O. Box Address Addresses with a P.O. Box will be handled by Canada Post for final delivery to your customers SmartSPOTS Shipments are held at SmartSPOTS for 5 business days after which the shipment is returned to sender We are working closely with […]

Feature Release Notes: Feb 2019

Here’s our monthly round up of all the updates and new features we’ve released during February. New features & updates New notifications pop up that will show at a glance your most recent notifications Updates to our Declaration Updates to TSA restrictions which apply to packages being shipped with Asendia or UPS MI Improvements to […]

Update to Declaration Feb 28

We will be updating our Declaration this Thursday, February 28. All clients will see an Account Review page with a link to: Review and accept the updated Declaration To avoid any delays with receiving your shipments please make sure to review and accept the updated Declaration. As part of our commitment to help provide the […]

Update: TSA Restrictions

We’re always trying to make shipping easier and smoother for you, which is why we’ve been in contact with our partners at Asendia and UPS MI to get clarification on some TSA restricted items. We’re happy to announce a couple of important updates to these restrictions. Now Accepted: Small non-rechargeable batteries and devices containing them […]

Useful Features To Save Time For Multiple Shipments

Here are some helpful features that can help you save time and automate your process. Chit Chats’ integrations We offer direct integrations with these popular e-commerce platforms: eBay Amazon Etsy Shopify Bulk edit multiple shipments If you upload multiple shipments at a time you can bulk edit them too! The following can be updated simultaneously: […]

Share the love with our Referral Program

In the theme of Valentine’s Day, we wanted to thank our clients for always showing us so much love. We are so grateful that you, our clients, share your passion for Chit Chats in your seller communities and entrepreneurial circles. You can easily share your unique referral link right from your account. Feel free to […]

USPS Specific Packaging

USPS offers packaging that can only be used when shipping with USPS. There are various types of packaging that USPS provides. If you use a USPS service that doesn’t correspond to the postage rate selected it can cause either the package to be returned to sender or the shipment may incur a postage adjustment. Some […]

Hours of Operation: Family Day 2019

February 18 is Family Day, a statutory holiday, that is observed in British Columbia, New Brunswick, Alberta, Manitoba, Ontario and Saskatchewan. In Nova Scotia this is observed as Heritage Day. Find our hours of operation below and don’t forget to plan ahead. Friday, February 15, 2019 Regular business hours at all branches & drop spots Chit […]