Southern California

Wildfires (Palisades, Eaton) in Southern California (Malibu, Santa Monica, Los Angeles, Pasadena, and San Fernando) are impacting the delivery of mail and packages.

Services Impacted:

• Chit Chats U.S. Edge
• Chit Chats U.S. Select
• Chit Chats U.S. Slim

English Support Phone Line

Our English Client Support phone line will remain unavailable for now as we address high ticket volumes. Rest assured, we’re working diligently to resume phone support as soon as possible. In the meantime, our Client Support agents are available to assist you via email through the “Contact Us” page or the Help Widget. For urgent matters, please reach out to your local branch by phone or email, as listed on the Locations page.

Suspended Delivery

• Grand Falls-Windsor N.L. – Inclement Weather and Snow
• Summerside, P.E.I. – Inclement Weather and Snow

Delayed Delivery

• Baie-Comeau, Que. – Inclement Weather and Snow
• Corner Brook N.L. – Inclement Weather and Snow
• Port Cartier, Que. – Inclement Weather and Snow
• Prince Edward Island – Inclement Weather and Snow

Services Impacted:

• Chit Chats Canada Tracked
• Chit Chats Slim

Southern California

Wildfires (Palisades, Eaton) in Southern California (Malibu, Santa Monica, Los Angeles, Pasadena, and San Fernando) are impacting the delivery of mail and packages.

Services Impacted:

• USPS First Class Mail
• USPS Priority Mail
• USPS Media Mail
• USPS Ground Advantage
• USPS Priority Mail Express

Tajikistan

Effective January 17, the Postal Service will suspend international mail acceptance to Tajikistan until further notice due to unavailable transportation. Customers are asked to refrain from mailing items addressed to Tajikistan

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, Postal Service International Service Center employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Services Impacted:

• USPS First Class Mail International
• USPS First Class Package International Service 
• USPS Priority Mail International

Haiti

Effective November 15, 2024, the Postal Service will suspend international mail acceptance to Haiti until further notice due to unavailable transportation. Customers are asked to refrain from mailing items addressed to Haiti

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, Postal Service International Service Center employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Services Impacted:

• USPS First Class Mail International
• USPS First Class Package International Service 
• USPS Priority Mail International

Bhutan

Effective August 30th, 2024, the Postal Service will suspend international mail acceptance to Bhutan until further notice due to unavailable transportation.

For already deposited items, Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Services impacted:

• USPS Express Mail International
• USPS First Class Mail International
• USPS First Class Package International Service
• USPS Priority Mail International

Israel

Tracking is no longer possible via Israel Post, unless you are in possession of an Israeli IP address,

Services impacted:

• USPS Express Mail International
• USPS First Class Mail International
• USPS First Class Package International Service
• USPS Priority Mail International

Israel

Israel Postal Company (Israel Post) will be experiencing delays in sending to or from the Gaza Strip considering the ongoing conflict.

Services impacted:

• USPS Express Mail International
• USPS First Class Mail International
• USPS First Class Package International Service
• USPS Priority Mail International

Spain

Update on recovery after torrential rains: work is ongoing, but it has not yet been possible to resume full delivery services in the affected areas, and some shipments are being held until full service can be restored. Affected postcode areas can be found here.

Services impacted:

• Chit Chats International Tracked

Israel

Israel Postal Company (Israel Post) will be experiencing delays in sending to or from the Gaza Strip considering the ongoing conflict.

Services impacted:

• Chit Chats International Tracked