Get the Latest on Service Delays

Find the details on current and recent delays to your shipments here. Check back regularly for updates.

Chit Chats Services

Chit Chats branch with a truck picking up packages
Update March 17

Severe weather impacting delivery

Due to severe storms, high winds, and severe winter weather conditions in the states listed below, there may be impact to the delivery of mail and packages.

ArkansasCaliforniaColoradoIllinois
IndianaIowaKentuckyLouisiana
MinnesotaMississippiMissouriMontana
NebraskaNevadaNorth DakotaOhio
South DakotaTennesseeWyoming

Services Impacted:

  • Chit Chats U.S. Edge
  • Chit Chats U.S. Select
  • Chit Chats U.S. Slim
Update January 8

English Support Phone Line

Our English Client Support phone line will remain unavailable for now as we address high ticket volumes. Rest assured, we’re working diligently to resume phone support as soon as possible. In the meantime, our Client Support agents are available to assist you via email through the “Contact Us” page or the Help Widget. For urgent matters, please reach out to your local branch by phone or email, as listed on the Locations page.


Update March 7

Delivery Suspended

RegionDelivery Interruption
Wiarton, Ont.Flash freeze
Sault Ste Marie, Ont.Flash freeze
Timmins Ont., and surrounding areaFlash freeze
Orillia, Ont.Flash freeze
Sudbury, Ont.Flash freeze

Delayed Delivery

RegionDelivery Interruption
Labrador City, N.L.Inclement weather and snow
Edmunston, N.B.Inclement weather and freezing rain
Abitibi-Témescamingue, Que.Inclement weather and freezing rain
Baie-Comeau, Que.Inclement weather and freezing rain
Cote-Nord, Que.Inclement weather and freezing rain
Deux-Rivières, Que.Inclement weather and freezing rain
Gaspésie, Que.Inclement weather and freezing rain
Îles-de-la-Madeleine, Que.Inclement weather and freezing rain
Mauricie, Que.Inclement weather and freezing rain
Quebec City, Que.Inclement weather and freezing rain
Saguenay, Que.Inclement weather and freezing rain
Sept-îles, Que.Inclement weather and freezing rain
Huntsville, Ont.Flash freeze
Corner Brook, N.L.Road conditions
Timmins Ont.Inclement weather and road conditions

Services Impacted:

  • Chit Chats Canada Tracked
  • Chit Chats Canada Slim

Current Country Suspensions Due to Service Interruptions
AfghanistanHaitiSyria
BelarusNiue*Tajikistan
BhutanRussiaUkraine
BruneiSudanYemen

*Applies only to Priority Mail Express International
Update March 17

Severe weather impacting delivery

Due to severe storms, high winds, and severe winter weather conditions in the states listed below, there may be impact to the delivery of mail and packages.

ArkansasCaliforniaColoradoIllinois
IndianaIowaKentuckyLouisiana
MinnesotaMississippiMissouriMontana
NebraskaNevadaNorth DakotaOhio
South DakotaTennesseeWyoming

Services Impacted:

  • Chit Chats U.S. Edge
  • Chit Chats U.S. Select
  • Chit Chats U.S. Slim

Togo

Due to an ongoing investigation, postage to Togo is temporarily unavailable.

Services Impacted:

  • USPS First Class Mail International
  • USPS First Class Package International Service 
  • USPS Priority Mail International
Update March 7

Suriname

Suriname Postal Corporation advises that its personnel called a strike that began Feb. 19. As a result, there may be disruption to its operations, including delays in the processing and handling of mail.

Services Impacted:

  • USPS First Class Mail International
  • USPS First Class Package International Service 
  • USPS Priority Mail International

Mauritius

Mauritius Post advises the country is experiencing impacts from a strong cyclone. The international airport is temporarily closed and all flights have been canceled. Economic/business activities have been suspended and all of the island’s post offices and postal facilities are closed. Transportation and processing of both inbound and outbound mail are affected. Expect delays in mail delivery throughout the country.

Services Impacted:

  • USPS First Class Mail International
  • USPS First Class Package International Service 
  • USPS Priority Mail International
Update January 17

Tajikistan

Effective January 17, the Postal Service will suspend international mail acceptance to Tajikistan until further notice due to unavailable transportation. Customers are asked to refrain from mailing items addressed to Tajikistan

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, Postal Service International Service Center employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Services Impacted:

  • USPS First Class Mail International
  • USPS First Class Package International Service 
  • USPS Priority Mail International
Update November 15, 2024

Haiti

Effective November 15, 2024, the Postal Service will suspend international mail acceptance to Haiti until further notice due to unavailable transportation. Customers are asked to refrain from mailing items addressed to Haiti

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, Postal Service International Service Center employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Services Impacted:

  • USPS First Class Mail International
  • USPS First Class Package International Service 
  • USPS Priority Mail International
Update August 29, 2024

Bhutan

Effective August 30th, 2024, the Postal Service will suspend international mail acceptance to Bhutan until further notice due to unavailable transportation.

For already deposited items, Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

Services impacted:

  • USPS Express Mail International
  • USPS First Class Mail International
  • USPS First Class Package International Service
  • USPS Priority Mail International
Update April 6, 2024

Israel

Tracking is no longer possible via Israel Post, unless you are in possession of an Israeli IP address,

Services impacted:

  • USPS Express Mail International
  • USPS First Class Mail International
  • USPS First Class Package International Service
  • USPS Priority Mail International
Update October 10, 2023

Israel

Israel Postal Company (Israel Post) will be experiencing delays in sending to or from the Gaza Strip considering the ongoing conflict.

Services impacted:

  • USPS Express Mail International
  • USPS First Class Mail International
  • USPS First Class Package International Service
  • USPS Priority Mail International


Update February 17, 2024

Israel

Israel Postal Company (Israel Post) will be experiencing delays in sending to or from the Gaza Strip considering the ongoing conflict.

Services impacted:

  • Chit Chats International Tracked