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Alberta: Location Updates

Update May 5, 2022

We have now resolved the previous delays to processing and tracking for shipments originating from Alberta. You can now expect shipments to receive regular tracking updates as transit times return to normal. We thank you again for your patience while we worked to quickly resolve the matter.

The Chit Chats Team

Update May 2, 2022

We are currently experiencing delays to shipments originating from Alberta. While we are hopeful that we will resume our normal operations by the end of the week, you should expect to see processing and tracking delays of 2-4 business days. Shipments originating from Edmonton are the most heavily impacted by these delays and we recommend that you keep your customers informed to help manage expectations.

Please also be advised that the most up to date information about the status of your shipment will be available on your tracking page. We anticipate more regular tracking updates for your shipments to resume Tue, May 3. We appreciate your understanding as we work to deliver your shipments as quickly as possible.

The Chit Chats Team


Due to COVID-19, delivery times can be expected to be delayed especially services to international countries. Find all the latest details in our partner carrier’s service updates blog post.

Branches & Drop Spots

Find the latest hours and address for all our branches and drop spots on our locations page.

If you are unable to visit a branch, here are some alternatives available for getting your shipments to us: