Update December 18, 2024
Starting December 19, all shipments originating from Alberta will be transported by air to their nearest induction point for our partner carriers, including shipments to the U.S. As such, all shipments originating from Alberta must comply with TSA regulations.
There are certain items that are prohibited and cannot be shipped. For example, recalled, damaged or defective cells and battery packs, used or refurbished electronics containing lithium ion/metal batteries packaged in an overpack, flammable liquids/substances and corrosives to name a few. Learn more about these restrictions here.
To ensure shipments meet their connecting trips to their induction points, we are instituting a cut-off time of 4pm MST at our Calgary branch and 3:30pm MST at our Calgary North East branches. Shipments received after these cut-off times may be processed the following business day. Most Chit Chats U.S. Edge shipments will see slightly faster transit times as the change of induction allows for faster delivery to major metropolitan areas in the US.
Update December 16, 2024
Our partnership with the Happy Hippo Bath Company has come to an end. As a result, this location will no longer accept Chit Chats packages.
If you dropped off shipments on or before December 13, rest assured they will be processed as usual.
We sincerely apologize for the late notice, as this is a change we did not anticipate. We apologize for any inconvenience this may cause and are actively exploring alternative solutions. In the meantime, you can visit our partner drop spot locations in Edmonton or our branches in Calgary.
Thank you for your understanding.
Notification Settings
Did you know you can receive notifications regarding a specific branch? Update your settings to branch notifications enabled if you wish to subscribe to updates.
Branches & Drop Spots
You will always find the latest hours and address for all our branches on our locations page.
If you are unable to visit a branch, here are some alternatives available for getting your shipments to us:
- Schedule a Canpar courier pickup from your Chit Chats account
- Consolidate your shipments and mail them into a branch using a shipping carrier of your choice
- Print postage at home using a standard desktop printer, ZPL thermal printer or a non-ZPL thermal printer.