Hours for the holiday season 2023
Unless special hours are specified, our branches & offices will be closed
- Sat, Dec 23 to Tue, Jan 2 inclusive
During this time if you need help or have questions reach our wonderful Client Support team
- English: 1-844-842-5040
- French: 1-844-842-8777
Client Support Team | Special Hours |
Wed, Dec 27 | 10am – 6pm ET |
Thu, Dec 28 | 10am – 6pm ET |
Fri, Dec 29 | 10am – 6pm ET |
Our regular support hours resume on Wed, Jan 3, 2024 9am – 7pm ET.
Refer to our 2023 holiday shipping blog post for recommended deadlines to get shipments to customers before the holidays. These dates vary by your region and service. Since these are recommendations, it’s best to be transparent and keep your customers informed. Managing customer expectations can be difficult as they eagerly anticipate their goods but delivery times are always estimates and are not guarantees.
Please note that leading up to the Holiday Break, Chit Chats Collect Postage will be temporarily disabled for select locations. Service will resume in the new year. Shipments received during the break may see longer processing times due to limited transportation during the holidays.
Due to the holiday closure any Chit Chats Supplies orders placed after Dec 22 will be fulfilled as of Jan 3.
Alberta Holiday Branch Hours
Calgary & Edmonton Special Holiday Hours – Click for holiday hour details
All other Alberta branches (Calgary NE, Calgary SE, Edmonton NW) CLOSED Sat, Dec 23 – Tue, Jan 2
Calgary branch | Special Hours |
Sat, Dec 23 to Wed, Dec 27 | CLOSED |
Thu, Dec 28 | 11am – 6pm |
Fri, Dec 29 | 11am – 6pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 11am – 6pm |
Edmonton branch | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 11am – 6pm |
Thu, Dec 28 | 11am – 6pm |
Fri, Dec 29 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 11am – 6pm |
- Shipments received Fri, Dec 22 will be processed Wed, Dec 27
- Canadian & Chit Chats International Tracked shipments received Fri, Dec 29 will be processed Wed, Jan 3
- All other Alberta branches (Calgary NE, Calgary SE, Edmonton NW) CLOSED Sat, Dec 23 – Tue, Jan 2
- Regular business hours resume for all branches Wed, Jan 3
British Columbia Holiday Branch Hours
Richmond, Vancouver & Surrey Special Holiday Hours – Click for holiday hour details
All other BC branches (Burnaby, Kitsilano, Langley, Port Coquitlam) CLOSED Sat, Dec 23 – Tue, Jan 2
Richmond & Vancouver Branches | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 11am – 7pm |
Thu, Dec 28 | 11am – 7pm |
Fri, Dec 29 | 11am – 7pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 11am – 7pm |
Surrey Branch | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 11am – 6pm |
Thu, Dec 28 | 11am – 6pm |
Fri, Dec 29 | 11am – 6pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 11am – 6pm |
- Shipments received Fri, Dec 22 will be processed Wed, Dec 27
- Canadian & Chit Chats International Tracked shipments received Fri, Dec 29 will be processed Wed, Jan 3
- All other BC branches (Burnaby, Kitsilano, Langley, Port Coquitlam) CLOSED Sat, Dec 23 – Tue, Jan 2
- Regular business hours resume for all branches Wed, Jan 3
- Regular pickup schedule resumes
- Vancouver after-hours drop box will be checked
BC Drop Spots Holiday Schedule – Click for holiday hours
Western Campus Resources | Special Hours |
Fri, Dec 22 | 8am – 3pm |
Sat, Dec 23 to Mon, Jan 1 | CLOSED |
Tue, Jan 2 Regular business hours resume | 8am – 5pm |
- Shipments received at Western Campus Resources on these dates will be collected and processed by Chit Chats on Jan 3, 2024
Intelcom Sidney | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 12pm – 6pm |
Thu, Dec 28 | 12pm – 6pm |
Fri, Dec 29 | 12pm – 6pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 12pm – 6pm |
Ontario Holiday Branch Hours
Special Holiday Hours (Burlington, Etobicoke, Markham, Mississauga, Ottawa West, Pickering, Toronto & Vaughan) – Click for holiday hour details
All other Ontario branches (Aurora, Brampton, East York, Hamilton, Kitchener, London, Nepean, North York, Oakville, Oshawa, Scarborough) CLOSED Sat, Dec 23 – Tue, Jan 2
Burlington | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 9am – 8pm |
Thu, Dec 28 | 9am – 8pm |
Fri, Dec 29 | 9am – 8pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 9am – 8pm |
Etobicoke | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 12pm – 7pm |
Thu, Dec 28 | 12pm – 7pm |
Fri, Dec 29 | 12pm – 7pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 12pm – 7pm |
Markham & Mississauga | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 11am – 7pm |
Thu, Dec 28 | 11am – 7pm |
Fri, Dec 29 | 11am – 7pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 10am – 7pm |
Ottawa West, Pickering, Toronto & Vaughan | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 11am – 6pm |
Thu, Dec 28 | 11am – 6pm |
Fri, Dec 29 | 11am – 6pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 11am – 6pm |
- Shipments received Fri, Dec 22 will be processed Wed, Dec 27
- Canadian & Chit Chats International Tracked shipments received Fri, Dec 29 will be processed Wed, Jan 3
- All other Ontario branches (Aurora, Brampton, East York, Hamilton, Kitchener, London, Nepean, North York, Oakville, Oshawa, Scarborough) CLOSED Sat, Dec 23 – Tue, Jan 2
- Regular business hours resume for all branches Wed, Jan 3
- Regular pickup schedule resumes
Ontario Drop Spots Holiday Schedule – Click for holiday hours
Niagara Coin & Collectibles | Special Hours |
Sat, Dec 23 | CLOSED |
Sun, Dec 24 | CLOSED |
Mon, Dec 25 to Mon, Jan 8 | CLOSED |
Tue, Jan 9 Regular business hours resume | 10am – 5pm |
Intelcom Peterborough | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 12pm – 6pm |
Thu, Dec 28 | 12pm – 6pm |
Fri, Dec 29 | 12pm – 6pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 12pm – 6pm |
Intelcom Ottawa | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 10am – 6pm |
Thu, Dec 28 | 10am – 6pm |
Fri, Dec 29 | 10am – 6pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 10am – 6pm |
Quebec Holiday Branch Hours
Saint-Laurent & Saint-Foy Special Holiday Hours – Click for holiday hour details
All other Quebec branches (Brossard, Laval, Saint-Leonard, Plateau, Île-Perrot) CLOSED Sat, Dec 23 – Tue, Jan 2
Saint-Laurent | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 9am – 7pm |
Thu, Dec 28 | 9am – 7pm |
Fri, Dec 29 | 9am – 7pm |
Sat, Dec 30 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 9am – 7pm |
Sainte-Foy | Special Hours |
Sat, Dec 23 to Tue, Dec 26 | CLOSED |
Wed, Dec 27 | 10am – 6pm |
Thu, Dec 28 to Tue, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 10am – 6pm |
- Shipments received Fri, Dec 22 will be processed Wed, Dec 27
- Canadian & Chit Chats International Tracked shipments received Fri, Dec 29 will be processed Wed, Jan 3
- All other Quebec branches (Brossard, Laval, Saint-Leonard, Plateau, Île-Perrot) CLOSED Sat, Dec 23 – Tue, Jan 2
- Regular business hours resume for all branches Wed, Jan 3
- Regular pickup schedule resumes
Quebec Drop Spot Holiday Schedule – Click for holiday hours
UPS Store #344 Drop Spot | Special Hours |
Sat, Dec 23 to Wed, Dec 27 | CLOSED |
Thu, Dec 28 | 9am – 6pm |
Fri, Dec 29 | 9am – 6pm |
Sat, Dec 30 | 10am – 3pm |
Sun, Dec 31 | 10am – 2pm |
Mon, Jan 1 to Tues, Jan 2 | CLOSED |
Wed, Jan 3 Regular business hours resume | 9am – 6pm |
- Shipments received at UPS Store #344 on these dates will be collected and processed by Chit Chats on Jan 3, 2024
Atlantic Canada Holiday Drop Spot Hours
Little Luxuries Drop Spot Holiday Schedule – Click for holiday hours
Little Luxuries | Special Hours |
Sat, Dec 23 to Tues, Dec 26 | CLOSED |
Wed, Dec 27 | 8am – 4pm |
Thu, Dec 28 to Tues, Jan 2 | CLOSED |
Wed, Jan 3 | 8am – 4:30pm Cut-off 3:30 |
Thu, Jan 4 | 8am – 4pm |
Fri, Jan 5 | CLOSED |
Sat, Jan 6 – Sun, Jan 7 | CLOSED |
Mon, Jan 8 Regular hours resume | 8am – 4:30pm Cut-off 3:30 |
- Shipments will be picked up from other Atlantic region drop spots on Wed, Jan 3
- Refer to drop spot websites for any holiday hours