USPS Possible Exception/Delivery Delays for Eastern Region

UPDATE 4/17/2019 USPS has confirmed that the Pittsburgh Network Distribution Center (NDC) in Warrendale, PA has resumed operations and mail is no longer being diverted. Due to a recent mercury spill at the Pittsburgh Network Distribution Center (NDC) in Warrendale, PA there may be possible delays with packages traveling in the eastern region. Out of […]

Client Success Story: MsFit Activewear

Our mission is to help Canadian entrepreneurs pursue their dreams. We have so many clients who use our services and we love sharing their successes. Lisa, owner of MsFit Activewear, a non-profit company was struggling with shipping costs. As a distributor and retailer of active wear she ships all over the world. Shipping with Canada […]

Shipping tips: packaging and labels

Packaging Select packaging that will protect your items. This is especially important for international bound shipments as packages are often handled by multiple carriers. Choose strong outer packaging or packing material on the inside to minimize any bumps along the way. Wrap items in bubble wrap prior to packing in a box to protect delicate […]

Presets and shipping defaults

Shipping presets Shipping presets allow you to save common package sizes and descriptions for your shipments. Presets are an easy way to minimize repetitive data entry and save you time. To save a preset go to your Settings / Shipping / New Preset: Click on ‘New Preset’ and you will be prompted to provide details […]

Canpar Service Updates

Find answers to common questions regarding our Canada Tracked Service with Canpar. P.O. Box Address Addresses with a P.O. Box will be handled by Canada Post for final delivery to your customers SmartSPOTS Shipments are held at SmartSPOTS for 5 business days after which the shipment is returned to sender We are working closely with […]

Feature Release Notes: Feb 2019

Here’s our monthly round up of all the updates and new features we’ve released during February. New features & updates New notifications pop up that will show at a glance your most recent notifications Updates to our Declaration Updates to TSA restrictions which apply to packages being shipped with Asendia or UPS MI Improvements to […]

Update to Declaration Feb 28

We will be updating our Declaration this Thursday, February 28. All clients will see an Account Review page with a link to: Review and accept the updated Declaration To avoid any delays with receiving your shipments please make sure to review and accept the updated Declaration. As part of our commitment to help provide the […]

Update: TSA Restrictions

We’re always trying to make shipping easier and smoother for you, which is why we’ve been in contact with our partners at Asendia and UPS MI to get clarification on some TSA restricted items. We’re happy to announce a couple of important updates to these restrictions. Now Accepted: Small non-rechargeable batteries and devices containing them […]

Useful Features To Save Time For Multiple Shipments

Here are some helpful features that can help you save time and automate your process. Chit Chats’ integrations We offer direct integrations with these popular e-commerce platforms: eBay Amazon Etsy Shopify Bulk edit multiple shipments If you upload multiple shipments at a time you can bulk edit them too! The following can be updated simultaneously: […]