Navigating the Canada Post Strike: Ecommerce Solutions You Can Trust

As Canada Post is on strike, many ecommerce businesses are understandably anxious about potential disruptions in their shipping operations. However, there’s no need to panic. With Chit Chats, your business can continue to thrive, no matter what happens.

Update September 25, 2025 4:45pm PST / 7:45pm ET

In response to the Canada Post strike and to ensure uninterrupted service for our clients, we have disabled all domestic services that rely on the Canada Post network as of today, Sept 25 at 6:45 PM ET / 3:45 PM PT.

Shipments in the network

If you have Chit Chats Canada Tracked and Chit Chats Slim shipments already in the Canada Post network, they will be held by Canada Post and likely delayed until after the strike.

For Canada Tracked and Slim shipments still in our network, these shipments will be held at our warehouses until the strike has ended.

• If you wish to have these returned to you or switched to Chit Chats Select please reach out to your local branch to request this.
• We will do our best to expedite retrieval however there could be delays. Our team is working to get shipments processed and due to the strike we are experiencing a higher volume of shipments and inquiries.

Insurance Coverage

• If your Chit Chats Canada Tracked or Slim shipments insured by Chit Chats Insurance are stuck in the Canada Post mailstream, please remember that insurance only covers loss and damage, not delays. Shipments delayed by the strike are not eligible for a claim.

Return Shipments

• Canada Tracked and Slim return shipments will also be impacted. Returned shipments in Canada Post network will be held until operations resume. Returned shipments already in Chit Chats network will be processed within our standard timelines.

Recommendations

• Update your website and your customers to let them know of delays if you ship using Canada Post.
• Avoid shipping to PO boxes and rural addresses until Canada Post resumes operations.

We’ve Got You Covered

We understand that the strike can impact your business, but rest assured, Chit Chats is here to support you. For uninterrupted shipping, Chit Chats Select is the best option for your domestic shipments, which offers reliable delivery without relying on Canada Post. We proudly supported countless Canadians and Canadian businesses during the 2024 strike, and we’re fully prepared to do it again this time.

Chit Chats is your Canada Post alternative to access shipping within Canada, to the U.S. and worldwide.

Shipping to the U.S. and internationally

All of our service options to the US and overseas are great Canada Post alternatives as we partner with carriers like USPS and PostNL. These services would not be impacted and will provide you to ship to your customers without disruptions.

• Diverse Carrier Network: Our network includes trusted partner carriers that allow us to provide reliable and low-cost postage options not only in Canada but to the U.S. and worldwide. This means your shipping needs are met without interruption. 
• Expert & Caring Support: Our team is here to guide you through the shipping process, helping you choose the best options for your specific needs. We’re dedicated to keeping you informed and prepared, so you never feel alone in navigating shipping challenges.
• Seamless Transitions: Our services allow you to continue to ship smoothly minimizing any potential impact on your delivery schedules. 
• Customer Focus: Your business is our priority. We are here to provide solutions that will help your business to grow and streamline your operations all while saving money! 

While FedEx and UPS offer alternatives, their rates are often too high for small businesses. Furthermore, Canada Post’s majority ownership in Purolator (91%) makes it a key player at the negotiating table, limiting other affordable options.

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Chit Chats: Alternative for Canadian Small Businesses

During the 2018 Canada Post strike, Chit Chats stepped up to support Canadian small businesses, offering a vital lifeline with cost-effective shipping that helped businesses save on postage and continue to deliver to their customers. 

Our platform empowered businesses to keep fulfilling orders without interruption, with convenient tools to estimate rates and create postage labels right from home. This year, we’re here once again to help you keep shipping through any potential disruptions.

Chit Chats History

Understanding businesses and being able to help Canadians is part of Chit Chats’ mission. Chit Chats exists because Derek Nolan wanted to reduce the cost of shipping his books from Canada to the U.S. He realized he could drive across the border to the U.S. himself and ship his books to his customers at a fraction of the price with USPS. Before he knew it, other book sellers started paying him to take their books and Chit Chats was born. Derek Nolan saw the biggest pain point for many businesses was shipping costs. This made it difficult for many small businesses to compete in the ecommerce industry.

Chit Chats levels the playing field so Canadian businesses can not only compete but thrive!  Ship with Chit Chats today so your business can expand into markets beyond Canada and keep your profits with our low-cost shipping rates. Plus access our comprehensive solutions that include insurance, supplies and fulfillment services.