September 2026 Monthly Roundup

Our monthly roundup is here

Don’t miss a beat with Chit Chats’ monthly summary including improvements, new features and any bug fixes for September.

You can now create up to 100 rules in Preset Automation, double the previous limit of 50!

The Products Automation feature page has been updated with a variety of improvements to make it easier to manage and automate your products.

You can now view the status of your Chit Chats Insurance claims directly in your shipment’s tracking history!
- For more information about claim statuses, visit our updated support article.

If you use a Shopify integration, you can now import pending or unpaid orders directly into the Chit Chats platform.
- To use this feature, simply enable the option in your Sales Channel settings. For more information, see our updated support article.

Finding the right province is now easier! The province dropdown menu in the Manufacturer Information section is now searchable, helping you quickly find and select the province you need.
- We’ve also added Chinese provinces to the dropdown for goods manufactured in China.

Chit Chats Select now offers Signature Confirmation for an additional $2.50 CAD, giving you added peace of mind when you need confirmation that your shipment was received.

USPS has announced temporary shipping rate increases for the holiday season, beginning October 4. These increases will affect all Chit Chats services that use the USPS network.
Due to updated guidance, HTS codes regulated by the U.S. Department of Transportation (DOT) are no longer eligible for U.S. postage. Read more
The maximum shipment weight for Chit Chats U.S. Courier is now 24 lb.
USPS has announced changes to transit expectations for non-contiguous U.S. destinations, including Alaska, Hawaii, and U.S. territories.

Germany has postponed the implementation of its IOSS requirement for all shipments until October 31. Learn more

Resolved: Error messages were sometimes persisting after clients corrected shipments that exceeded the weight or size limits for U.S. Courier postage. This issue has now been resolved.
Resolved: Fixed an issue that was preventing the shipping calculator from functioning properly on certain pages.
Resolved: Resolved an issue that allowed U.S. Courier postage to be purchased for shipments addressed to PO boxes. U.S. Courier is not available for PO box addresses.