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Ontario: Location Updates April 7

For the latest on the precautions we are taking to keep you and our staff safe, please see our Updates Regarding COVID-19.

Find our hours of operation for the Easter holiday here.

In the interest of the health and safety of our staff, clients and partners we anticipate changes to our operating hours as we heed the recommendations of the Public Health Agency of Canada. As the situation rapidly evolves, we will update all the information about our locations and operating hours as soon as it becomes available. Please continue to monitor this post for the latest details.

Due to COVID-19, delivery times can be expected to be delayed especially services to international countries.

We’re doing our best to help provide the highest level of service while doing our part to reduce the health impact for our community at large. We understand that given the situation you may have difficulty getting through over the phone so we recommend contacting our support team by email with any inquiries. To reach a specific branch please either:

  • Call our toll-free number, 1-844-842-8777 and follow the prompts to reach the desired branch or,
  • Send an email to your specific branch. Find branch emails below:


Reduced hours of operation at the following branches starting Wed Mar 18

Drop Spots

  • Makerspace North (Ottawa): Temporarily closed from Mon Mar 16
    • Shipments not accepted from Mar 16 until further notice

Reduced hours of operation at drop spots starting Tue Mar 24

  • Burlington – OPEN
    • Monday to Friday 9:00 am – 5:00 pm, cut-off 10:00 am
    • Saturday 10:00 am – 3:00 pm
    • Sunday closed
  • Vaughan – OPEN
    • Monday to Friday 9:00 am – 5:00 pm, cut-off 11:00 am
    • Saturday 10:00 am – 3:00 pm
    • Sunday closed

In the meantime, we recommend making use of the alternatives available for getting your shipments to us.

Additionally, to ensure the health and safety of our staff and clients all locations will be practicing contactless procedures when accepting shipments. Please refer to our main post for more details about these measures