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March 2026 Monthly Roundup

Our monthly summary of everything that went down in last month. Find all the updates from March including new features, important reminders and announcements.

Our monthly roundup is here

Don’t miss a beat with Chit Chats’ monthly summary including improvements, new features and any bug fixes for March.

New Features & Updates

Delivery Instructions: Chit Chats Select

  • You can now add delivery instructions to Chit Chats Select shipments when purchasing postage.

Return Label Generation

  • Return labels can now be generated for all Canadian services (excluding Chit Chats Slim) for shipments under 100 g.

Bug Fixes

  • Resolved: Chit Chats tracking now displays the correct delivery time, as shown by the carrier.
  • Resolved: New validation checks detect and verify CUSMA mismatches.
  • Resolved: Product Automation now accepts uppercase currency codes (e.g., CAD).
  • Resolved: Various Product Automation issues have been fixed.

Service Updates

U.S. Services

  • Certain HTS codes for clothing ensembles are restricted, as each item must be assessed individually.
    • For guidance on selecting the correct HTS code, please refer to our support article.
  • Some U.S. military addresses and diplomatic post offices are temporarily restricted. Shipments to affected ZIP codes will trigger an error message.

Chit Chats International Tracked

  • For shipments to Brazil, recipients must complete additional steps to ensure delivery. A CPF or CNPJ number must be included on the invoice attached to the outside of the parcel.
    • Recipients in Brazil should:
      1. Log the carrier shipment ID into Correios (Brazil’s national postal service).
      2. Add the tracking number in Minhas Importações (My Imports).
    • Once completed, the shipment will be linked to the recipient’s CPF, showing any duties, payment options, and delivery updates.
  • Due to ongoing conflicts in the Middle East, service to Lebanon, the United Arab Emirates, and Israel is temporarily suspended.
    • Shipments already in transit will be held until service resumes.
  • Starting July 1, 2026, the EU will implement a fixed customs duty, and some shipments may incur a handling fee.
    • As of March 1, 2026, shipments to France without an IOSS number are subject to a handling fee.
    • Learn more in our blog.

Reminders:

  • With tax season approaching, be sure to export your shipment data annually. Keep in mind that for security reasons, shipment details are redacted after 90 days.