July 2026 Monthly Roundup

Our monthly summary of everything that went down in last month. Find all the updates from July including new features, important reminders and announcements.

Our monthly roundup is here

Don’t miss a beat with Chit Chats’ monthly summary including improvements, new features and any bug fixes for July.

New Features & Updates

Connecting Additional Shopify Stores

  • Clients connecting an additional Shopify store can now enter their store name during the setup process. This makes it easier to identify and connect the correct store when managing multiple Shopify accounts.

Chit Chats HTS Lookup Tool

  • You can now easily access our HTS look-up tool when manually creating a shipment.

Chit Chats SmartDrop Labels

  • We’ve heard your feedback! Chit Chats SmartDrop mail-in labels with Canada Post will now display more helpful batch information in the Reference 1 field.
    • If your Client Batch doesn’t have a name, the Chit Chats Batch ID will be displayed.
    • If your Client Batch has a name, the Client Batch name will be displayed (shortened to the first 35 characters if needed).

Service Updates

U.S. Shipping

International Shipping

  • We’ve launched Chit Chats International Select, a cost-effective way to ship to Australia while giving you more flexibility for international deliveries. Learn more
  • The EU has introduced a €3 customs duty fee for eligible shipments. This fee applies when an IOSS number is included on the shipment. If an IOSS number is not provided, the recipient may be responsible for paying the fee upon delivery.
  • Denmark and Luxembourg have removed their IOSS number requirements, and shipping to these destinations has been reinstated.

Bug Fixes

  • Resolved: IOSS Customs and IOSS Customs Broker fees are now correctly included in the recommended payment amount when having unpaid postage.