Our monthly roundup is here
Don’t miss a beat with Chit Chats’ monthly summary including improvements, new features and any bug fixes for April.
New Features & Updates
Shopify Integration
- Weight units beyond grams (kilograms, pounds, and ounces) now import from Shopify onto the Chit Chats platform.
Adobe Commerce & SquareSpace Integrations
- Like ShipStation and Shopify, SquareSpace and Adobe Commerce now support importing orders older than 60 days. Click the support articles to learn how.

Bug Fixes
- Resolved: Shopify imports now correctly update total shipment weight when an item’s weight is edited.
- Resolved: U.S. shipments requiring signature confirmation now display accurate delivery statuses after successful delivery.
- Resolved: ShipStation imports no longer error when provinces are entered in full instead of standard abbreviations.

Service Updates
U.S. Services
- We’ve launched Chit Chats U.S. Connect to support clients who are not located near a Chit Chats branch or drop spot. Shipments must be dropped off at a Canada Post location for processing.
- Dimensions will be required for all Chit Chats shipments starting June 1, 2026, in preparation for a USPS update effective July 12, 2026.
- Following a U.S. Supreme Court ruling, reciprocal tariffs imposed under the IEEPA have been deemed unlawful. Chit Chats shipments are not as of yet eligible for refunds under this tariff category.
- The U.S. has updated Section 232 tariffs (aluminum, steel, copper), removing 341 HTS codes and adding others.
- Due to updated U.S. import restrictions, we are no longer able to support shipments containing products originating from the following countries: Venezuela, Iraq, Myanmar, Côte d’Ivoire, North Korea, and Iran.
