The Complete Guide to Chit Chats

New to Chit Chats or looking to simplify your shipping process? Our Complete Guide to Chit Chats is your all-in-one resource for hassle-free shipping! From packaging to returns, this guide walks you through every step, giving you a clear understanding of how our services work. With easy-to-follow sections on shipments, postage, tracking, and more, you’ll have everything you need to ship with confidence.

Whether you’re new to Chit Chats or just looking to learn more, our Complete Guide to Chit Chats is your go-to resource for understanding how our services work from start to finish. This guide provides a clear, step-by-step overview of the entire shipping process, helping you navigate everything from packaging to returns.

Looking for more details on a specific topic? We’ve got you covered! Throughout the guide, you’ll find links to in-depth articles that take a deeper dive into key subjects.

What’s Inside this Guide?

The guide is divided into six sections, making it easy to find the information you need:

• 📦 Packaging – Learn how to properly package your shipments and understand any restrictions.
• 🚀 Creating Shipments – Find out how to import orders and prepare your shipments with ease.
• 🖨 Printing Postage – Discover the best ways to print labels and choose the right plug-ins.
• 📍 Getting Your Shipments to Us – Explore your options for dropping off or sending in your shipments.
• 🔍 Tracking – Stay informed on your package’s journey with tracking options.
• 🔄 Returns – Understand how returns are processed based on the original destination.

This guide offers a broad overview of each step, but if you’re looking for more detailed insights, each section includes a Relevant Articles section with additional resources.

Quick Answers & More Help

Need to find something fast? Or have additional questions? Check out some of our most frequently consulted articles on our support page:

• Can I import multiple shipments at once?
• What payment methods do you accept?
• I think my shipment is lost, what do I do?
• How can I change my store fulfillment settings?
• Can my shipment be intercepted?
• What does each shipment status mean?
• I’m having printing issues-what should I do?
• Common errors when importing from a CSV
• Why is Canadian shipping not appearing as a postage option?
• Common errors when importing from connected stores
• Why can’t I buy postage?
• Can I refund unused postage?
• Can anyone ship with Chit Chats?
• How much does it cost to use Chit Chats?
• What are your fees?
• Can I get a shipping quote?
• What’s the difference between a personal and business Chit Chats account?
• Where can I find my client ID?
• What are the compatible postage and package types?

If you do not find what you are looking for in the above support articles or sections, do not hesitate to reach out to your local branch and/or reach out to us via the help widget.