January Monthly Roundup
January’s monthly summary
Catch up on all the improvements and new features from January 2024.
New Features and Updates
Improved functionality for editing international shipments
- Use presets or bulk editing to manage your international shipments that more than one item in a package.
Chit Chat Cares
- Learn about our social responsibility initiatives that help us make a difference. Read more
Integration Updates
- Our Shopify integration now imports HS codes and country of origin. Simply disconnect and reconnect your Shopify store through Chit Chats to be able to import these field.
- Our development team is working on enabling this option for our WooCommerce and eBay integrations – stay tuned!
Chit Chats Supplies
- Pre-orders and subscription options are available in Ontario and Quebec.
Location and Branch Updates
Client Support
- Thank you for your patience as our Client Support team has been experiencing heavy volumes and working tirelessly to address all incoming calls and tickets
- Having issues with your shipment? The fastest way to get help is to call your local branch. Find the direct contact for our branches on our locations page
Observed Holidays 2024
- Prepare for the year ahead with our list of observed holidays
Service Updates
Return Shipments
- January is often the busiest month for customer returns. Be sure to check your account settings to select your preferred method. Also if you ship to the U.S. be sure to set up your U.S. return option. Learn more about returns in our support resources.
Partner carrier increases
- Read the latest news on our partner carrier increases schedule
Bug Fixes
- Resolved: Issue with CSV import when missing a required column
- Resolved: Postage printing issue with special character for Chit Chats Select
- Improvements to Chit Chats Select tracking to provide accurate tracking details