Family Day Holiday Hours 2022

Review our hours of operation for Family Day 2022 which falls on Monday, February 21. Make sure to also prepare your U.S. customers for potential tracking delays as our partner carriers observe Presidents Day.

February 21 is Family Day! And with our roots as a family-owned business, it’s a holiday that is important to all of us from coast to coast.

This year, we have decided to celebrate it a bit differently and will be closing all of our branches (with the exception of our Quebec locations) in observation of the holiday so that everyone can spend quality time with their families. While we will not have any branches open on the holiday for special hours, clients can take advantage of branches with later operating hours, and Sunday hours leading up to the holiday.

If you ever have any questions about your branch’s hours of operation, please visit the Google listing as it will be updated to reflect the changes to our holiday hours.

As Family Day coincides with the U.S. holiday President’s Day, you might notice a slight delay in tracking updates as a result of the USPS closure on Monday. You may want to update your customers accordingly.


Friday, February 18


  • All locations are open with regular hours
  • Regular pickup schedule

Processing Notes

  • All regions:
    • USPS & U.S. Tracked shipments received will be handed to USPS Sat, Feb 19
    • Canada Tracked shipments received will be processed Tue, Feb 22
  • Quebec & Atlantic Canada: Asendia shipments received will be processed on Tue, Feb 22

Saturday, February 19


  • All branches are closed, except for our Burlington, ON hub
  • Regular drop spot hours

Regular Branch Hours

Burlington, ON:
11 am – 3 pm


Sunday, February 20


  • Regular Sunday hours at branches
  • Regular drop spot hours

Branches with Sunday Hours:

British Columbia Ontario
Richmond, BC:
10 am – 5 pm
Burlington, ON:
11 am – 3 pm
Surrey, BC:
11 am – 3 pm
Markham, ON:
10 am – 2 pm
Vancouver, BC:
12 pm – 4 pm
Mississauga, ON:
9 am – 1 pm

Monday, February 21

Family Day👨‍👨‍👧‍👦, Presidents Day


  • All branches and drop spots are closed, except for our locations in Quebec and the Alberta drop spots
  • Our client support office will close to observe the holiday
  • No pickups will be scheduled
  • Vancouver after-hours drop box will be checked Tue, Feb 22

QuebecAlberta
Regular hours at all Quebec branches and drop spotsHoliday hours at drop spots

Portage and Main SW:
12 pm to 5 pm
Portage and Main Kingsway Garden Mall:
11 am to 5 pm

Tuesday, February 22


  • Back to regular business hours for all locations
  • Regular pickup schedule resumes


We hope that this Family Day finds you safe and brings you close to your loved ones!