Family Day Holiday Hours 2023

Review our hours of operation for Family Day 2023 which falls on Monday, February 20. Make sure to also prepare your U.S. customers for potential tracking delays as our partner carriers observe Presidents Day.

February 20 is Family Day! And with our roots as a family-owned business, it’s a holiday that is important to all of us from coast to coast.

As always, we will be closing all of our branches (with the exception of our Quebec locations) in observation of the holiday so that everyone can spend quality time with their families. While we will not have any branches open on the holiday for special hours, Chit Chats clients can take advantage of branches with later operating hours, and Sunday hours leading up to the holiday.

If you ever have any questions about your branch’s hours of operation, please visit our locations pages or our Google listings which we update regularly to reflect the changes to our holiday hours.

As Family Day coincides with the U.S. holiday President’s Day, you might notice a slight delay in tracking updates as a result of the US postal closure on Monday. You may want to update your customers accordingly.


Friday, February 17


  • All locations are open with regular hours
  • Regular pickup schedule

Processing Notes

  • Quebec and Atlantic Canada: Asendia shipments received Friday will be processed Tuesday
  • All regions:
    • U.S. shipments received Friday will be processed Saturday
    • Canadian shipments received Friday will be processed Tuesday

Saturday, February 18


  • Regular Saturday hours at branches
  • Regular drop spot hours


Sunday, February 19


  • Regular Sunday hours at branches
  • Regular drop spot hours


Monday, February 20

Family Day👨‍👨‍👧‍👦, Presidents Day


  • All branches and drop spots are closed, except for regular hours at our Quebec branches
  • No pickups scheduled
  • Vancouver after-hours drop box will be checked Tuesday


Tuesday, February 21


  • Back to regular business hours for all locations
  • Regular pickup schedule resumes
  • After-hours drop box checked in Vancouver


We hope that this Family Day finds you safe and brings you close to your loved ones!