2025 New Shipping Regulations: U.S.-bound

• Tariffs = Duties paid on items when shipping to the U.S. 
• DDU = Delivery Duties Unpaid: The customer/recipient pays for duties/tariffs
• DDP = Delivery Duties Paid: Seller pays for duties/tariffs
  • Read more about DDP and DDU postage options
• COO = Country of Origin
  • The country where the item is made/manufactured. This does not refer to where the item is being shipped from. All shipments MUST have MADE IN COUNTRY on the item itself and cannot be handwritten. The COO must also be provided in the platform when creating your shipment. Learn more about COO
• HTS Code = Harmonized Tariff Schedule code, is a 10-digit number used to classify imported goods in the United States. It’s a crucial tool for determining applicable tariffs, fees, and regulations for imported items.
  • Chit Chats HTS Lookup Tool (recommended)
  • Official Harmonized Tariff Schedule Code Resource (HTS and HS codes)
  • Canada Post – Find a Harmonized System Code (HS and HTS codes)
    • You will have to add the country of origin in order to find the HTS code after obtaining the HS code.
• Manufacturer Information = Refers to the details of your product’s manufacturer – where it was made/manufactured. Understand more about manufacturer information here 

Shipping to the United States?

If your shipment includes one or more goods with a Country of Origin of China, Hong Kong or Macau, you must decide how you want duties to be paid.

DDP (Delivery duties paid) means that you, the seller, pre-pay the duties when you buy postage. This is a good option for sellers who either want to make the buying experience better for their customers or if don’t want their customers to know they are shipping from Canada.

Postage options for this type of duty payment are:

• Chit Chats U.S. Edge
• Other USPS services (except U.S. Select)

DDU (Delivery duties paid) means that your customer will be charged duties when they receive their order.

Postage options for this type of duty payment are:

• Canada Post Tracked Packet USA
• Canada Post Expedited Parcel USA
• Chit Chats International

If country of origin is China, Hong Kong or Macau

Postage options for all other Countries of Origin are:

• Chit Chats US Edge
• Other USPS options (including U.S. Select)

• Mandatory Shipment Requirements are:
  • Country of Origin marking on EACH item inside the shipment
  • Same Country of Origin indicated in Chit Chats at time of postage purchase
  • 10-digit HTS code if using a non USPS based service

Reference the detailed flow chart to see more details on how to choose the postage option for your shipment.

These are the mandatory requirements to ship to the U.S.

• 10 digit HTS code required for ALL U.S. shipments subject to tariffs
  • Shipments not subject to tariffs will only require an HTS code for non USPS services (Chit Chits International, Tracked Packet USA, Expedited Parcel USA)
• Country of origin
  • Entered in platform when creating shipment AND
  • Physically marked on item (i.e. Made in Country tag or sticker) – cannot be handwritten
  • See examples below of correct and incorrect placement

• Manufacturer Information
  • Required to provide manufacturer name and address in order to ship using a DDP postage option – this must match the Country of Origin entered
    • For example if the Country of Origin is China then the manufacturer information must also be an address in China
  • If you are unable to provide this information then only DDU postage option can be used

What if I don’t know the country of origin?

The Country of origin is MANDATORY for ALL U.S. SHIPMENTS. If you do not know this information we cannot ship the item.

What if I don’t have the manufacturer information?

If you do not have the manufactuer informatioin then the only postage options available are DDU postage options: Chit Chats International Tracked, Canada Post Tracked Packet USA or Canada Post Expedited Parcel USA.

I only updated the country of origin in the shipment details (on the platform/Chit Chats account) – why is my shipment not updated?

The Country of Origin must also be physically indicated on your item. It must not be handwritten or crossed out. It must be placed on the item either with a sticker or tag not on the packaging. Must clearly state MADE IN COUNTRY.