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BC: Location Updates

Updated Jul 8

As of July 1, 2021, the provincial government of British Columbia is loosening its mask wearing mandate as the province enters the third step of its reopening plan.

Face coverings and masks will be recommended in public indoor settings for all people 12 and older who are not yet fully vaccinated and masks will not be required for those who are considered fully vaccinated. Proof of vaccination will not be needed however, some may choose to continue to wear a mask even if fully vaccinated.

Please note that masks will still be strongly recommended when visiting a Chit Chats location in BC. We want to again thank all of our clients for doing their part to keep our teams and communities safe!

Updated Apr 13

New Hours at Richmond & Vancouver Branches

We know that providing access to our branches is important and based on your feedback we will have new hours at our Vancouver and Richmond branches starting Monday, April 19:

  • Monday to Friday 11:00 am – 7:00 pm
  • Saturday & Sunday Closed

For the latest on the precautions we are taking to keep you and our staff safe, please see our Updates Regarding COVID-19.

In the interest of the health and safety of our staff, clients and partners we anticipate changes to our operating hours as we heed the recommendations of the Public Health Agency of Canada. As the situation rapidly evolves, we will update all the information about our locations and operating hours as soon as it becomes available. Please continue to monitor this post for the latest BC location.

Due to COVID-19, delivery times can be expected to be delayed especially services to international countries.


Contactless Drop & Go only at all branches.

In the meantime, we recommend making use of the alternatives available for getting your shipments to us.

To ensure the health and safety of our staff and clients all locations will be practicing contactless procedures when accepting shipments. Please refer to our main post for more details about these measures.

We’re doing our best to help provide the highest level of service while doing our part to reduce the health impact for our community at large. We understand that given the situation you may have difficulty getting through over the phone so we recommend contacting our support team by email with any inquiries.