Highlights of 2023: Year in Review

As we bid farewell to another remarkable year, let’s take a moment to reflect on the milestones that have shaped our journey together in 2023. 

Our team is always so thankful for each and every one of our clients. We are truly grateful to hear and see the success of all our clients. This fuels us to continue to provide a seamless shipping solution. Find a few of our favorite highlights from this year below. 

Caring is part of who we are and we launched a partnership with One Tree Planted and Chit Chats Collect to plant a tree for every Collect shipment.

We also launched our multi-year accessibility plan

Keeping you in the know is important to us which is why we send out a monthly newsletter. Here we share the most important announcements and information that are relevant to shipping with Chit Chats. Timely updates are integral especially if it impacts your shipments. We do our best to send important notifications right into your dashboard along with an email. Learn how to customize these options so that you can tailor them to your needs. 

Monthly Newsletter

If you aren’t already, be sure to subscribe so you don’t miss out.

Low-cost Postage

Constant improvement is important to us especially when it comes to the low-cost postage options we provide. Chit Chats Slim offers sizzling new flat rates across Canada. If you ship small lightweight items, discover this option today and save big.

Our commitment to provide low-cost and affordable postage options remains steadfast and we look forward to 2024. Stay tuned as we are working hard on new exciting options to come!

Feature Improvements

Improving your experience with Chit Chats is something we take seriously. Based on your feedback here are a few of our favorites from the past year:

  • You now have the option to print your pdf postage label in either 4 x 6” and 8.5 x 11”
  • Need to offer a return label to your customers? Easily print a return label from your Chit Chats account. 
  • New filtering options when importing shipments allows you to sort by name, country, province code, postage, package and value 
  • Save yourself extra clicks with the shipment flow improvements when editing shipments
  • Scan a shipment or batch label with our new scanning feature currently in beta testing. If you’re interested in giving it a try, contact us today.
  • Help improve delivery by adding a recipient email address to your shipment 
  • If you import shipments with our CSV template or store integration you can now ⭐bulk edit shipments⭐: All fields can be edited in bulk except for unit currency e.g. USD, CAD. Read more

Important Updates

  • Add HS codes to your shipments to minimize delays.
    • Currently HS codes are only mandatory for APO, military addresses and if shipping with USPS International postage. 
  • Knives can longer be shipped internationally as our partner carriers have informed us these type of products are not permitted as per TSA regulations. Find details on restricted & prohibited items here


We’ve added Squarespace to our available integrations!

Streamline and sync your orders with Chit Chats.

Find all the available ecommerce platform integrations here

Our ShipStation integration will now populate any HS codes or country of origin if included on the ecommerce platform. 

Chit Chats Fulfillment

Not enough time and tired of dealing with operational headaches? Our personalized fulfillment service will cater to your specific business needs. Submit a request today to learn how we can help! 

Find affordable packaging supplies at Chit Chats Supplies.

From discount mailers, bubble wrap and thermal labels we have what you need.

Order online and have it delivered or picked up from your nearest branch.

Our mission continues to help you live your dreams and we can’t wait for 2024 to continue to support your business needs and provide a seamless shipping experience. 

Wishing you a restful and joyous holiday season. 

The Chit Chats Team