Chit Chats Insurance
Update: March 24, 2025
Since the launch of Chit Chats Insurance, we’ve been proud to keep our rates unchanged, ensuring you have access to affordable, low-cost protection for your shipments. However, as the cost of shipping and replacing goods has increased due to inflation, we must make a few adjustments to our insurance pricing—but with an exciting bonus: extended coverage!
Starting April 7, here’s what you can expect:
- The same comprehensive coverage for your shipments, keeping you protected every step of the way.
- Continued fast and hassle-free claims processing whenever you need it most, with no delays.
- Expanded coverage limits–we’re increasing our maximum coverage from $300-$400 to up to $800 USD for both Canada and the U.S., providing even greater protection for those higher-value shipments.
While these changes are necessary to stay aligned with industry shifts, we’re committed to maintaining fair and competitive rates, all while enhancing the coverage we provide. For a full, detailed overview of our updated rates and coverage limits, please visit our support article.
At Chit Chats we are focused on providing the best experience for you, our valued clients. As an entrepreneur, we know that you are busy. To help streamline your insurance claims, we’ve partnered with Cabrella, a leader in the insurance industry that prioritizes your experience.
Benefits
- Faster processing times
- Easy and quick messaging with insurance provider
- Shorter wait time to file a claim
- US: 15 days from the ship date, 30 days if shipped to APO or FPO addresses
- Canada: 15 days from the ship date
- International: 30 days from the ship date
No changes to how you file a claim as you can still do this right from your account.