Shipping Tips for the Holiday Season

We know that this is a busy time of year! For USPS and other carriers the next few weeks are the busiest time of year with millions of parcels being mailed, shipped and delivered. The United States Postal Service said it is expecting to deliver nearly 15 billion pieces of mail and 900 million packages between Thanksgiving and New Year’s Day – now that’s a lot of packages!

Due to the heavy shipping volumes please keep in mind that there may be some tracking delays. We’ve noticed some carriers have been slower with tracking updates and some packages have been taking longer than the estimated delivery times provided by the carrier.

For international shipments, keep in mind that sometimes packages may encounter customs delays which are beyond our control. It’s important to manage your customer’s expectations and let them know of possible scenarios as international shipments are handed off to different carriers and the postal authority in the destination country handles the final mile delivery. Read our blog post on international shipping tips to learn more.






Best Practices for Shipping

We know there’s so much to know when it comes to shipping and that’s why we are here to help! We wanted to share some best practices to help ensure that your packages are processed efficiently and prevent any delays especially during this busy season.

Shipping labels have bar codes that are used to send tracking updates so that you and your customers can follow the journey of the package.

  • DO
    • Package your items carefully and as small as possible to ensure that you maximize postage options
    • Verify addresses with your customers to ensure that the package ends up in their hands
    • Make sure your labels are legible: pay special attention to the address and bar code information
    • Place labels along the long side of your shipments
    • Ensure your weight and dimensions are accurately entered to avoid insufficient postage which can impact delivery and costs to both you and your customer
    • Choose the correct service for your shipment and packaging
  •  DON’T
    • Cover the bar codes on shipping labels with tape or anything else as it can impact any scanning updates
    • Send labels that cannot be read easily (i.e. faded labels or printed in poor quality) as this can impact any scanning and ultimately tracking updates
    • Wrap the label around any corners or edges or fold along the bar code as this can impact any scanning updates
    • Guess the weight and dimensions of packages: this will help avoid underpaying postage

We encourage you to learn more on calculating correct postage from USPS or you can check out some useful tips on how to properly package your shipments on our Help & Support portal.