Canada Tracked Service Launching for Alberta clients May 18

We are excited to finally launch the Chit Chats Canada Tracked Service for our Alberta region clients. Starting May 18, our Canada Tracked Service will be available as an option when shipping to a Canadian address. Find Canadian Tracked rates on our pricing page in the Alberta rate card.

Chit Chats Canada Tracked

  • A domestic service for Canadian bound shipments using Canada Post as the sole carrier for this service.
  • Rates are determined by the weight and dimensions of the package no matter where it’s going within Canada.
  • Starting at $10.50 per piece plus $2.50 per kg this service is a great option for parcels.
  • Tracking is included.
  • Delivery ranges between two to eight business days depending on the destination province.
  • Chit Chats Insurance available.

When a Canadian address is entered, you will see an option for Chit Chats Canada Tracked under postage rates. Simply select this option and print the label as you normally would. Packages will still need to be dropped off to the Calgary branch.

We know that many of our clients have been asking for a domestic option and we are pleased to start offering this at the end of this week. We thank you for your patience!

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Chit Chats 2018 Holiday Hours of Operation by Region

It’s the final rush before the holidays and we have our holiday hours of operation.

Don’t forget you can reference carrier cut-off dates in our recommended shipping deadlines blog post to meet the holiday rush and get your packages to your customers before December 25, 2018.

2018 Holiday Hours

The holidays are an amazing time for family and friends and also an opportunity to help those in need. Chit Chats is collecting any food and toy donations for charities in our branches. During the month of December, please feel free to drop off any food or toy donations at our branches.

2018 Holiday Hours – Alberta Region Clients

Chit Chats 2018 Holiday Hours of Operation for Alberta Region Clients

To help you plan ahead for the busiest time of year, we’ve got our hours of operation for the 2018 holiday season. For holiday shipping deadlines, please reference our 2018 Holiday Shipping Deadlines blog post as the cut-off days vary by region and carrier.

Don’t forget to plan ahead and advise your customers in advance. Packages need to be received by Chit Chats according to the cut-off dates and please keep in mind that carriers predict the week leading up to December 25 to be the busiest mailing, shipping and delivery week.


Mon Dec 24

  • Calgary branch closed

Tue Dec 25

  • Calgary branch closed

Wed Dec 26

  • Calgary branch closed

Thu Dec 27

  • Calgary branch holiday hours 11:00 am-7:00 pm
  • Computers will be shut down 30 min prior to close
  • USPS shipments received Thu Dec 27 will be handed off to USPS Fri Dec 28

Fri Dec 28

  • Calgary branch regular business hours 10:00 am-6:00 pm
  • Computers will be shut down 30 min prior to close
  • USPS shipments received Fri Dec 28 will be handed off to USPS Sat Dec 29

Mon Dec 31

  • Calgary branch holiday hours 10:00 am-2:00 pm
  • Computers will be shut down 30 min prior to close
  • USPS packages dropped off Mon Dec 31 will be handed off to USPS Wed Jan 2

Tue Jan 1

  • Calgary branch closed

Wed Jan 2

  • Calgary branch back to regular business hours

Chit Chats Referral Program

Calgary Opening Tuesday November 20

We are excited to confirm the opening date of our first location in Alberta! Our Calgary branch will open on Tuesday, November 20 2018. Come celebrate this milestone with us!

  • Don’t forget to select ‘Alberta’ as your region when you sign up with Chit Chats. You can double check your region by going to Settings / Shipping / Chit Chats Region
  • If you are an existing client who mailed in packages to BC or used another region you will need to update your region to Alberta before entering any shipments or buying postage.

  • Our Calgary branch will be cashless! No cash or debit will be available as we want to optimize operating efficiencies so don’t forget to load your account with credits to avoid any delays. You can easily load credits to your account with a credit card.
  • Only USPS shipments will be accepted at this time. Other carriers will be launched in the coming months.
  • Special Promotion: Chit Chats delivery fees will be waived from November 20, 2018  –  December 31, 2018 for all Calgary clients.
  • Due to the U.S. Thanksgiving holiday which falls on Thursday, November 22 – packages dropped off on Wednesday, November 21 will be handed off to USPS on Friday, November 23

4339B Manhattan Road SE
Calgary, AB T2G 4B1



Hours of operation:
Monday to Friday 10:00 am – 6:00 pm

We are thrilled to finally launch in Alberta. If you’re in the area, make sure to stop by and say hello!



New Location Updates: Surrey & Calgary coming soon!

Our busy season is fast approaching and we wanted share some exciting news about our locations. Based on the recent feedback we received from the survey we sent out in September we are happy to announce two new branch openings, longer hours at the North Vancouver drop spot and promotional pricing (no access fees!) at our Burnaby drop spot.

We appreciate hearing from you and take feedback seriously. Stay tuned as we’re working hard on other improvements and changes that will help address some of the pain points that were mentioned.

Surrey Chit Chats Branch

We are excited to confirm our new branch in Surrey will open its doors on November 1, 2018.

15159 Fraser Hwy
Surrey, BC  V3K 3P2

Hours of operation:
Monday to Friday 9:30 am – 5:00 pm
Self-serve computers will be shut down 30 minutes prior to close.

  • Our Surrey branch will be cashless! No cash or debit will be available as we want optimize operating efficiences so don’t forget to load your account with credits to avoid any delays. You can easily load credits to your account with a credit card.
  • Any Chit Chats Canada packages that are dropped off at Surrey will have a two day delay for processing for the carrier tracking number to be provided. Our Richmond and Vancouver branches will not be affected. This will be reviewed within the first month and we’ll be sure to update you of any changes.

Drop Spot Updates

Drop spots can be used by Chit Chats clients. They function differently than a branch and only shipments that arrive in accordance to our outlined process will be processed. Don’t forget you’ll need to request access to use our drop spots before dropping off your first shipments.

Burnaby (Lake city area) Drop Spot

Starting November 1, we will launch a promotion for anyone using the Burnaby drop spot. Convenience access fees will be waived until December 31, 2018 and a new later cut-off time of 2:00 pm Monday to Friday will go into effect.

We will be sending out details for those who have already signed up to access this drop spot.

Richmond (Garden City) Drop Spot

We’ve been monitoring this drop spot as part of our pilot testing and due to insufficient volume we will be shutting down this drop spot on October 31, 2018. The last day to drop off packages for this drop spot will be Wednesday, October 31, 2018.

North Vancouver Drop Spot

Based on feedback we have updated drop spot hours, extended the cut-off time and lowered the access fee which will go into effect Monday, October 22.

New hours of operation: Monday to Thursday 11:00 am – 5:00 pm

New cut-off time: Monday to Thursday 1:00 pm

Lower access fee: $2* per visit (no more consolidated package fee) *plus applicable taxes

Don’t forget you’ll need to request access to use our drop spots before dropping off your first shipments as they do function differently than
our branches.

New Main Street Drop Spot

We will launch a new drop spot on Main Street starting November 1, 2018. To gain access please submit your details here.

Calgary Branch Update

We are getting ready to launch in Calgary mid-November. Stay tuned or sign up for updates.

4339 B Manhattan Road SE
Calgary, AB  T2G 4B1

Contact with any questions.