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October Monthly Roundup

Explore our October 2023 roundup! Get the low-down on all the things that we’ve shipped this month including location, service, bug and feature updates.

Our monthly roundup is here.

Catch up on everything that happened in the month of October. Find updates about our fulfillment services along with the latest new features and bug fixes. 

New Features and Updates

Editing Shipments Beta Testing

  • Edit shipment items when you import your shipments
  • This is a new feature that is currently in beta testing, if you are interested in testing and sharing your feedback contact us

Quarterly Feedback Survey

  • Thanks to everyone who shared feedback through our quarterly survey. We value your comments so that we can continue to provide a great experience and competitive rates.
  • Our improvements are fueled from hearing your suggestions and feedback.

Location and Branch Updates

  • Mon, Nov 13 will be observed for Remembrance Day
    • All branches and drop spots will be closed
  • Veterans Day falls on Nov 11 so there may be tracking delays as this is an observed holiday in the U.S. 
  • Tue, Oct 31 is the last day to drop off shipments at the Beloeil, Joliette & Drummondville drop spots

Service Updates

Chit Chats Fulfillment

  • Need help with your operations and want to free up your time? Learn how our personalized fulfillment services can help your business today!

USPS International Postage

  • To access USPS international postage rates an HS code is required
  • EU countries for USPS international postage are available once again

HS Codes

Customs Tax Reference Numbers

  • IOSS, VAT or other customs tax reference numbers must follow the correct format 
  • Find resources on our blog or support library on how to format these customs numbers

Peak Surcharge

  • Temporary surcharges go into effect Nov 15-Jan 15
  • $0.15/shipment for the following postage
    • Chit Chats US Edge
    • Chit Chats US Select
    • Chit Chats Canada Tracked
    • Chit Chats Select

Bug Fixes

  • Resolved: Issues with USPS international postage printing incorrectly 
  • Resolved: Purchasing postage for U.S. territories and APO addresses 
  • Resolved: Error with shipments missing an HS code. After importing shipments HS codes can be manually added to the shipment.