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April 2025 Monthly Roundup

Our monthly summary of everything that went down in last month. Find all the updates from April including new features, important reminders and announcements.

Our monthly roundup is here

Don’t miss a beat with Chit Chats’ monthly summary including improvements, new features and any bug fixes for April.

New Features & Updates

Return Label Disclaimer

  • We’ve added a disclaimer for postage types that do not have return label support in order to improve the client experience.

Navigation Bar

  • The top navigation bar on our website has been updated! The blog now has its own dedicated section for better visibility.

Insurance Page

  • We’ve updated the pricing on the Insurance page to reflect our recent rate changes.

Onboarding Specialist

  • For those who have shipped 100 or fewer shipments, you can now easily get in touch with an onboarding specialist directly from your dashboard.

Settings Page

  • The icons on the settings page have been refreshed for a cleaner, more modern look. Let us know what you think!

Country Dropdown

  • The country selection dropdown is now searchable! This makes finding countries faster and more accessible.
    • China is now prioritized at the top of the dropdown list alongside the U.S. and Canada when selecting the Country of Origin.

Chit Chats Blog

  • Our blog has a fresh new look! We’ve updated the layout for a smoother, more visually appealing experience.

Two-factor authentication (2FA)

  • To improve security, we now offer two-factor authentication (2FA). When enabled, you will need to enter an access code sent to your phone number as well as your password when signing in.

Service Updates

Tracked Packet USA

U.S. Services

  • USPS services (excluding U.S. Select) are once again eligible for U.S. military addresses.
    • Note: U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, etc.) remain ineligible. For these destinations, you must continue to use Tracked Packet USA.

Chit Chats International Tracked

Chit Chats Slim Returns

  • Any RTS (return to sender) Chit Chats Slim shipments will now be priced as the original postage cost during processing.

Bug Fixes

  • Resolved: UK-bound Chit Chats International Tracked shipments now correctly link to the partner carrier’s tracking page.
  • Resolved: Issues with the searchable country dropdown being unresponsive have been fixed.
  • Resolved: The issues affecting Chit Chats U.S. Select postage purchases have been fixed.