Chit Chats’ 2018 Holiday Hours of Operation by Region

It’s the final rush before the holidays and we have our holiday hours of operation.

Don’t forget you can reference carrier cut-off dates in our recommended shipping deadlines blog post to meet the holiday rush and get your packages to your customers before December 25, 2018.

2018 Holiday Hours

2018 Holiday Hours – Atlantic Region Clients

Chit Chats 2018 Holiday Hours of Operation for Atlantic Region Clients

To help you plan ahead for the busiest time of year, we’ve got our hours of operation for the 2018 holiday season. For holiday shipping deadlines, please reference our 2018 Holiday Shipping Deadlines blog post as the cut-off days vary by region and carrier.

Don’t forget to plan ahead and advise your customers in advance. Packages need to be received by Chit Chats according to the cut-off dates and please keep in mind that carriers predict the week leading up to December 25 to be the busiest mailing, shipping and delivery week.

ATLANTIC REGION

Fri Dec 21

  • Regular business hours and pick ups
  • USPS shipments received Fri Dec 21 will be handed off to USPS Thu Dec 27
  • Asendia, UPS MI, Chit Chats Canada or Domestic and Chit Chats International packages received Fri Dec 21 will be handed off to carriers Thu Dec 27

Mon Dec 24 

  • Hours 10:00 am-2:00 pm
  • All Maritime bus shipments must be sent the day before and received by 2:00 pm in Dartmouth in order to make same day transit
  • All drop offs must be done by 10:00 am
  • Early pick ups scheduled
  • USPS shipments received Mon Dec 24 will be handed off to USPS Sat Dec 29
  • Asendia, UPS MI, Chit Chats Canada or Domestic and Chit Chats International packages received Mon Dec 24 will be handed off to carriers Fri Dec 28

Tue Dec 25

  • Closed

Wed Dec 26

  • Closed

Mon Dec 31 

  • Hours 10:00 am-2:00 pm
  • All Maritime bus shipments must be sent the day before and received by 2:00 pm in Dartmouth in order to make same day transit
  • All drop offs must be done by 10:00 am
  • Early pick ups scheduled
  • USPS shipments received Mon Dec 31 will be handed off to USPS Sat Jan 5
  • Asendia, UPS MI, Chit Chats Canada or Domestic and Chit Chats International packages received Mon Dec 31 will be handed off to carriers Fri Jan 4

Tue Jan 1

  • Closed

Wed Jan 2

  • Back to regular business hours

Update for Atlantic Region Drop Spots

As part of our efforts to provide more convenience and increase efficiency we will be phasing out meetups and adding two new drop spots with Maritime Bus.

  • Effective immediately, we will no longer be servicing the Spryfield, Fall River and Larry Uteck meetups.
  • We have also revised our cut-off times for the busy season in order to ensure your packages are processed in a timely manner.

Please contact support@chitchats.com if you have any questions or concerns. Don’t forget to log your shipments for any drop spots or request a pick up by logging into the Atlantic region portal.

New schedule in effect September 27, 2018:

  • Meetup at Bayers Lake Tim Hortons (Parking Lot), 5 Lakelands Blvd Halifax NS B3S 1G4, Phone: (902) 222-6964
    • Meeting time: 11:45 AM – 11:50 AM
  • Drop Spot at Sackville – Cape & Cowl Comics & Collectibles (Drop Spot), 536 Sackville Dr Lower Sackville NS B4C 2R8, Phone: (902) 222-6960
    • Cut-off time: 12:30 PM
  • Drop Spot at Burnside- The UPS Store Address (Drop Spot), 610 Wright Ave Dartmouth NS B3B 0H8, Phone: (902) 222-6964
    • Cut-off time: 1:30 PM
  • Drop Spot at Dartmouth – Giant Robot Comics (Drop Spot), 114 Woodlawn Rd Dartmouth NS B2W 2S7, Phone: (902) 222-6964
    • Cut-off time: 1:30 PM
  • Drop Spot at Downtown Halifax – Halifax Seaport Farmers’ Market (Ashwurks Drop Spot), 1209 Marginal Rd Halifax NS B3H 4P7, Phone: (902) 222-6964
    • Cut-off time: 2:00 PM
  • Drop Spot at Downtown Halifax – Inkwell Boutique (Drop Spot), 2011 Brunswick St Halifax NS B3J 2G8, Phone: (902) 222-6964
    • Cut-off time: 2:00 PM
  • Drop Spot at Bedford – Fluffy Bottom Babies (Drop Spot) (RURAL NS / PEI / NB Courier Receiving Location) (Sunnyside Mall), 1595 Bedford Hwy Bedford, NS B4A 3Y4, Phone: (902) 443-5005
    • Cut-off time: 4:00 PM

Meetups discontinued and no longer available as of September 27, 2018:

  • Meetup at Fall River – Tim Hortons (Parking Lot), 3290 Lake Thomas Dr Fall River NS B2T 1E6, Phone: (902) 222-6964
    • Meeting Time: 1:30 PM – 1:45 PM
  • Meetup at Larry Uteck – Tim Hortons (Parking Lot) 40 Peakview Way Halifax NS B4A 4H6, Phone: (902) 222-6964
    • Meeting Time: 3:30 PM – 3:45 PM
  • Meetup at Spryfield Tim Hortons (Parking Lot), 154 Osborne St, Halifax NS B3N 3J6, Phone: (902) 222-6964
    • Meeting Time: 11:00 AM – 11:15 AM

Introducing UPS Mail Innovations for our Atlantic Region Clients

Starting on August 13th, 2018 in the Atlantic region, Chit Chats will launch UPS Mail Innovations (UPS MI) for your U.S. bound packages. This service is tailored specifically for parcels and perfect for larger, lightweight parcels destined to the U.S.

Stay tuned as we’ll be releasing this soon to all our remaining regions. 

Please familiarize yourself with carrier-specific restrictions here.

UPS MAIL INNOVATIONS (UPS MI)

How it works:

UPS Mail Innovations (UPS MI)is a new option for your U.S. bound shipments. UPS will be taking packages all the way until the final mile and then hand off the packages to USPS for the final mile delivery. This service leverages UPS’ expansive network and speeds up processing by reducing handling by working closely with USPS.

Similar to USPS, UPS MI will have different rates available for U.S. bound shipments under 1 lb and over 1 lb. To access these rates select ‘parcel’ for package type along with entering the weight and dimensions. Maximum weight allowed is 70 lbs with maximum dimensions L + (2* W + 2* H) < 130 in.

UPS MI shipments received in Ontario on Friday will be processed by the carrier on Monday as they do not process shipments during the weekend. To find details on how to track UPS MI shipments reference our Help & Support article.

Benefits:

  • Lower rates compared to USPS First Class and USPS Priority Mail
  • Full tracking
  • Chit Chats Insurance* available

*Chit Chats Insurance is available for postage purchased through Chit Chats.

 

Delivery times for UPS MI range from 4–11 business days however, 75%-90% of packages arrive within 6-8 business days. Delivery times are estimated as with all carriers and never guaranteed. The only service that currently offers guaranteed delivery is USPS Express Service.

 

Chit Chats Referral Program

 

Reminders for our Atlantic Region Clients

Some important things to remember when you ship with Chit Chats in the Atlantic region to ensure that your shipments are processed efficiently.

BATCH

All shipments must be consolidated into plastic bags or boxes when you drop off at a Maritime Bus location or to one of our HRM drop spots. A batch label must be applied to the outside of the bag or box. Learn how to batch.

If you have any local (NS, PEI, NB, NFL) shipments, please write “# LOCAL” on the batch label.

LOG SHIPMENTS

All shipments must be logged for pick-ups, drop-offs, meet-ups or mail-ins in the Atlantic Region portal.

  1. Create an account and use the same credentials as your ChitChats.com account. If you already have an account login.
  2. Select: Drop-off / Meet-up / Mail-in

3. Enter the total number of packages and click ‘Add to cart’

4. Include the following details in comments box:

  • Batch number
  • Total number of local (NS, PEI, NB, NFL) Canadian shipments
  • Total number of consolidated boxes or bags
  • Estimated time of drop off
  • Any additional information (i.e. fragile or oversized packages — this will help staff be aware of any special handling required for your shipments)
  • We cannot be held responsible for delays due to missing information.

ORDER SUPPLIES

Atlantic clients who wish to take advantage of our competitively priced shipping supplies can order directly through the Atlantic Region portal. Remember to use the same credentials as your ChitChats.com account.

As always contact us at support@chitchats.com if you have any questions or require further assistance.

 

Chit Chats Referral Program

Launching Asendia in the Atlantic Region

Starting June 1st, 2018, Chit Chats’ clients in the Atlantic region (New platform only) can take advantage of Asendia for international shipments.

This will coincide with DHL & Yodel services being retired along with the old manifesting system. Starting June 1st, 2018 the google manifest will no longer be accepted for Atlantic clients. Learn how to manifest on our new platform.

How it works:

Asendia expedites international packages within the U.S. and then hands off to local carriers in the destination country for final mile delivery.

Asendia offers two international service options:

Asendia International Priority Tracked

  • Fully tracked to 45 countries with delivery confirmation
  • Maximum weight 4.4 lbs (some destinations will have a weight allowance up to 66 lbs)
  • Delivery 4–21 business days (average 7–14 days)
  • Chit Chats Insurance available with this service

Asendia International Priority Airmail

  • Partially tracked to 113 countries
  • Maximum weight 4.4 lbs
  • Delivery 4–21 business days (average 7–10 days)
  • Chit Chats Insurance not available with this service

IMPORTANT:

Asendia transports shipments by air and all shipments must adhere to Transportation Security Administration (TSA) requirements.

Please familiarize yourself with these restrictionsPlease note that carrier-specific restrictions are in addition to Chit Chats’ Shipping Restrictions.

As with all international destined shipments they may be subject to taxes and duties.

Important:

Batch your shipments

All shipments must be consolidated into plastic bags or boxes when you drop off at a Maritime Bus location or to one of our HRM drop spots. A batch label must be applied to the outside of the bag or box. Learn how to batch.

Provide detailed descriptions

Ensure a detailed description of your shipments are always provided. Generic descriptions can delay your shipments.

For example: cosmetics is too generic and a specific description is required (i.e. lipstick or facial cream).

Please contact us at support@chitchats.com if you have any questions.

 

Chit Chats Referral Program