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Client Success Story: 18 Waits

Meet Daniel, the founder of 18 Waits, a menswear brand based out of Toronto. He started by selling wholesale to stores, and with the rise of eCommerce, he saw his online sales grow. For a long time shipping was a major challenge to his business as so many of his customers were frustrated by the cost.

People don’t like to spend a lot for shipping…is what I’ve learned. As soon as it gets above a certain threshold, that’s a deal breaker. When we discovered Chit Chats, it quite literally changed the game.

18 Waits
Daniel Torjam, CEO/Founder

When he discovered Chit Chats, it not only helped increase sales but reduced shipping prices for his customers which allowed repeat business. Online sales for 18 Waits are now a big part of their business. Watch his story below to see how Chit Chats helped transform his business to reach customers across the globe.

You can read about other Chit Chats success stories on our blog or on our success stories page. You can also learn more about how Chit Chats works, or about how you can save on shipping within Canada, shipping to the United States, or shipping internationally.

We love sharing our client success stories and how we help Canadian entrepreneurs thrive and grow. If you have a Chit Chats success story, let us know!

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