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February 2025 Monthly Roundup

Our monthly summary of everything that went down in last month. Find all the updates from February including new features, important reminders and announcements.

Our monthly roundup is here

Don’t miss a beat with Chit Chats’ monthly summary including improvements, new features and any bug fixes for February.

New Features & Updates

API Changes

  • We recently rolled out an API update, and if you import via an API integration, you’ll need to make updates on your end. Key changes include:
    • Shipment items are now required for all U.S.-bound shipments, regardless of postage type.
    • Country of Origin (COO) is mandatory for each shipment item.
    • 10-digit HTS codes are required for each shipment item with a Country of Origin of China or Hong Kong.

Contact Page

  • We’ve completely revamped our Contact page to improve the client experience by directing inquiries to the correct pathways. The new layout features dedicated sections with helpful resources and solutions. Let us know what you think!

Cancel button –  Exporting Shipment Information

  • We’ve added a cancel button when exporting shipment information as files, making the process more intuitive and user-friendly.

Find HTS Codes

  • A new “Find HTS Codes” tab has been added to the left-side menu, linking to our support article that explains the differences between HTS and HS codes, outlines requirements, and provides tools to help you find the correct codes.

Bulk Refresh Rates for Expired Postage

  • To improve efficiency, you can now bulk refresh rates for shipments with expired postage! Simply select the applicable shipments and click ‘Refresh Rates’ to update them quickly.

Bug Fixes

  • Resolved: Chit Chats U.S. Select postage labels can now be purchased for non-continental U.S. destinations (i.e. Hawaii and Alaska).
  • In Progress: Some U.S. postage types are experiencing recycled tracking numbers—we’re working on a fix.
  • In Progress: There are some label formatting issues with Chit Chats U.S. Select labels.

Service Updates

U.S. and International Services – Country of Origin (COO) & HTS Code Requirements

  • The Presidential Action regarding tariffs affects shipments containing products originating from Canada, Mexico, China, and Hong Kong.
    • As of early-February, you must declare the Country of Origin (COO) for all products in your shipment to determine whether tariffs may apply if they take effect. Additionally, shipments containing products with a COO of China or Hong Kong will require a 10-digit HTS code.
    • For the latest updates on these tariff changes, please visit our blog.

Tracked Packet USA

  • In anticipation of the tariffs, we’ve introduced a new U.S. shipping option: Tracked Packet USA. This is a Delivery Duties Unpaid (DDU) service, meaning any applicable duties will be the recipient’s responsibility.
    • As of February 28, we’re offering new, lower rates for this service!

Location and Branch Updates

Dragonfly Vars Drop Spot