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October 2024 Monthly Roundup

Our monthly summary of everything that went down in last month. Find all the updates from October including new features, important reminders and announcements.

Our monthly roundup is here

Don’t miss a beat with Chit Chats’ monthly summary including improvements, new features and any bug fixes for October.

New Features & Updates

Combined Overvalue

  • The platform now alerts you when multiple shipments to the same address may exceed the $800 USD value limit (combined overvalue). Check out the new combined overvalue tab found on the left menu bar for easy access.

Packing slips

  • For those using the beta feature, packing slips, you can now select optional fields to display in your printing settings. Note: Chit Chats packing slips are compatible only with ZPL printers (e.g., Zebra).

API document

  • We’ve improved our API document to enhance your experience. Let us know your thoughts!

Printing Options

  • You can now print USPS First Class Lettermail postage as a 4 x 6 inch PDF label. This is particularly helpful if you do not own a ZPL printer. To use this feature, simply select it in your printing settings.

Import orders older than 3 months

  • It is now possible to import orders older than 3 months old from the following store integrations: Etsy, eBay, BigCommerce and WooCommerce. You can do this via your Sales Channels settings.

Virtual Assistant

  • We beta launched our new Virtual Assistant; this provides you with support and concise answers without needing to read through articles. Access it using the help widget, we’d love to hear your feedback! Note: the new version is currently unavailable for QC clients and users who are not logged in.

Tracking Events

  • To enhance transparency, we’ve revised the wording on our tracking events page for better clarity.

Reference Number Visibility

  • You can now easily find the tax reference number (e.g., VAT) for your shipment(s) in the description field on the right side menu bar after purchasing postage.

Service Updates

Chit Chats US Slim

  • Our Chit Chats U.S. Slim service currently does not cover locations outside the continental United States, such as Hawaii, Puerto Rico, and military addresses.

Location and Branch Updates

Laval & Plateau branches

  • Our Laval and Plateau branches adjusted their hours of operation to open 30 minutes later. 

Bug Fixes

  • Resolved: There was a “retry error” when marking multiple notifications as “unread” in the dashboard.
  • Resolved: Tracking updates for Chit Chats Select shipments were not syncing with the eBay platform.
  • Resolved: Shopify orders were unable to be imported to the Chit Chats platform.