Introducing UPS Mail Innovations for our Atlantic Region Clients

Starting on August 13th, 2018 in the Atlantic region, Chit Chats will launch UPS Mail Innovations (UPS MI) for your U.S. bound packages. This service is tailored specifically for parcels and perfect for larger, lightweight parcels destined to the U.S. Stay tuned as we’ll be releasing this soon to all our remaining regions.  Please familiarize […]

Asendia Reminders for our BC region

We wanted to share a few updates and important reminders for our BC clients that use Asendia. Client Support If you have inquiries or need help, please contact us directly as our client support team is on hand to help with any questions or additional support needed for this service. Reach us directly at support@chitchats.com […]

UPS Mail Innovations Reminders

A couple important reminders for clients using UPS Mail Innovations (UPS MI) in the Ontario region. Our UPS MI service is tailored specifically for parcels, so when purchasing postage through our platform don’t forget to select ‘parcel’ as package type. Based on the weight and dimensions entered, you’ll see corresponding rates for either under 1 […]

Hours of Operation: Civic Holiday 2018

Please note the following hours of operation for the upcoming Civic Holiday on Monday, August 6th, 2018. The following information only applies to British Columbia, Ontario and Atlantic region clients as this holiday is not observed in Quebec. Don’t forget to plan in advance and advise your customers accordingly.   Friday, August 3, 2018 All locations […]

Feature Release Notes: Jul 2018

Find all the latest improvements and new features we’ve released over the last month. June 16, 2018 – July 23, 2018 New Features To continue to offer the best shipping rates and services we have officially migrated to one website Legacy services have been retired (Google manifest, DHL & Yodel) Our blog has moved from […]

Announcing UPS Mail Innovations

Starting on July 24th, 2018 in the Ontario region, Chit Chats is excited to launch UPS Mail Innovations (UPS MI) for your U.S. bound packages. Stay tuned as we’ll be releasing this soon to all our locations nationwide! Please familiarize yourself with carrier-specific restrictions here. UPS MAIL INNOVATIONS (UPS MI) How it works: UPS Mail Innovations (UPS […]

Asendia Tracking Updates

International shipping can be tricky to grasp since different carriers are involved at different points of the journey. To help you understand how international shipping works we’ve put together this useful guide. How Asendia works: Asendia expedites international packages within the U.S. and then hands off to local carriers in the destination country for final mile […]

International Shipping Tips

Please find links to useful references mentioned throughout our International shipping guide. USPS’ guide on international addresses  USPS prohibited items USPS prohibited and restricted items by country Canada Post prohibited and restricted items by country Asendia country list Taxes and duties USPS First Class Package and USPS Priority Mail Flat offers delivery confirmation to 43 […]

Chit Chats Referral Program

Chit Chats Referral Program Chit Chats started in 2001 as a one man operation with a green station wagon to operating in four cities with eight locations and still growing! We want to thank you for being such a valued client as we’ve grown in part because of your word-of-mouth and are grateful for your support. […]