Our busy season is fast approaching and we wanted share some exciting news about our locations. Based on the recent feedback we received from the survey we sent out in September we are happy to announce two new branch openings, longer hours at the North Vancouver drop spot and promotional pricing (no access fees!) at […]
Drop Spots: Burnaby, Richmond & Surrey!
UPDATE October 19, 2018: Our Richmond drop spot will be shut down October 31, 2018 We are working on other access points so make sure you’re subscribed to our newsletter to get all the latest updates. The Chit Chats Team We are getting ready to offer new drop spots in Burnaby, Richmond and Surrey, British Columbia. The […]
Postage adjustments
What is a postage adjustment? Carriers have different methods of verifying that correct postage rates have been paid by the shipper. Previously if postage was underpaid, packages would be returned to sender or the recipient would be required to pay the postage due on delivery – not the best experience for your customers, as it […]
Chit Chats Canada Post Alternative
**Updated October 17, 2018 The Canadian Union of Postal Workers (CUPW) has decided to give Canada Post strike notices, which mean they could commence strike action as early as midnight on Monday, October 22, 2018. According to Canada Post’s press release Canada Post will remain open for business, continuing to operate if the union decides to […]
Chit Chats Cannabis Policy
As Canada-wide legalization of cannabis rolled out yesterday, October 17, 2018, we wanted to take a moment to outline our policy on shipping these types of products. Canada Post will be offering services through which you can mail cannabis products, however this requires a signature confirmation service as the postal worker must verify that […]
Feature Release Notes: Sept 2018
Find all the latest updates and new features we’ve been working on since last month. New Features View all your transactions as Statements which can be easily downloaded as a PDF Find this in Settings / Credits & Billing / Billing / Current Statement or All Statements Notifications by email when balance is due for […]
Update for Atlantic Region Drop Spots
As part of our efforts to provide more convenience and increase efficiency we will be phasing out meetups and adding two new drop spots with Maritime Bus. Effective immediately, we will no longer be servicing the Spryfield, Fall River and Larry Uteck meetups. We have also revised our cut-off times for the busy season in […]
Hours of Operation BC, ON & Atlantic: Thanksgiving 2018
Please note the following hours of operation for BC, ON & Atlantic region clients in regards to the upcoming Thanksgiving holiday on Monday, October 8th, 2018. Holiday hours of operation for QC, please click here. Don’t forget to plan in advance and advise your customers accordingly. Friday, October 5th, 2018 BC and ON region clients […]
Coming to Downtown Montreal, Laval and the Plateau.
Coming to Downtown Montreal, Laval and the Plateau. We are getting ready to offer a new drop spots in Downtown Montreal, Mont-Royal Plateau and Laval. These drop spots will be part of our pilot project for testing out drop spot locations in our efforts to offer more access points and convenience to our clients. Want […]
Pilot Launch: U.S. UPS & FedEx Services for Quebec Region Clients
Starting October 1st, 2018 we are excited to launch the pilot period for U.S. UPS and FedEx packages. Starting Oct. 1st Quebec clients can start to drop off U.S. UPS or FedEx packages on Mondays or Thursdays only Packages will be dropped off to U.S. UPS or FedEx only on Tuesdays and Fridays Pilot period: […]