How it works
Learn how Chit Chats works as the shipping alternative that saves you money and grows your business.
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Chit Chats is your shipping solution that provides access to low-cost postage through our easy-to-use platform. We work closely with partner carriers like USPS who handle the final delivery to your customer.
Before Chit Chats
Process
Get your shipments to us
- Drop off at a branch or drop spot.
-
Schedule a pick up
- Book from your account to get discounted rates for this third party service by Canpar.
- Mail packages using a third-party carrier of your own choice.
Tracking
For all tracking inquiries contact the third-party service used directly.
Insurance
Shipments are not covered by Chit Chats Insurance during this time.
Chit Chats
Process
Chit Chats processes your packages
Tracking
Contact our support team for inquiries when shipments are still with Chit Chats.
Insurance
Chit Chats Insurance coverage begins (if purchased with your postage) once we receive your packages.
After Chit Chats
Process
Packages are handed off to our partner carriers.
We hand off your packages to our network of partner carriers for delivery based on the service you select. For example, we partner with USPS for your U.S. shipments.
Tracking
Tracking updates are provided by the partner carrier handling delivery.
For all tracking inquiries contact the carrier directly. Find details on our contact page.
Insurance
Shipments are covered by Chit Chats Insurance (if purchased with your postage).
*Insurance in Canada is offered and administered through Hub International Ontario Limited/Hub Insurance Brokers and Continental Casualty Company Limited.
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