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Schedule a pickup

If you can't get to one of our locations or live in a region with no Chit Chats, use our convenient courier pickup service to get your shipments to us.

Easily schedule a pickup right from your Chit Chats account. Our trusted third party courier saves you on average 44% compared to other first mile couriers.

Pickup From Weight Chit Chats Courier Pickup National Carrier Savings
Alexandria 5 lbs $9.85 $18.25 46%
Guelph 9 lbs $10.35 $18.85 46%
London 13 lbs $21.85 $36.40 40%
Kamloops 6 lbs $9.50 $23.75 60%
White Rock 7 lbs $9.15 $17.20 47%
Chilliwack 11 lbs $15.70 $39.05 60%

How it works


Buy and print postage and attach to your packages.


If you have small packages consolidate them into a larger box.


Schedule a pickup from your account.


Courier picks up from your door and delivers to Chit Chats.

Find detailed instructions in our Help & Support.


"Love it! It's great - easier and cheaper to use than Sprinter was."

Maps As Art

"I live in Edmonton and I found it convenient and cheaper to ship to your drop off location using your third party pick-up service."


"I'm delighted with it. This is simple to use and cheaper."


Want to see a Chit Chats location in your city?

Let us know your name, postal-code, city and the number of shipments per week

Tell us more!

Additional tips to help ensure your packages are processed without delays.

Batch shipments

When you drop off multiple shipments, make sure to consolidate your shipments into a box and create a batch label. Attach the batch label to the outside of your consolidated box. How do I batch?

Batching is mandatory when using our drop spots and recommended for ten or more shipments when dropping off at a branch.

It is the shipper's responsibility to ensure that the packages you drop off match what is included in your batch label.

Pack shipments well

Use appropriate packaging to reduce bending or breaking. Pack fragile items carefully and with extra padding. Visit the Chit Chats Supplies store for your region to find a wide selection of low-cost mailing products.

Properly attach labels

The postage label ensures your shipment gets to where it needs to go with proper tracking events. Make sure your postage label is applied to a flat surface, the ink is not faded or blurry and the label is not crinkled.

It is the shipper's responsibility to verify postage address labels are correct and not missing any important information. We always recommend to double check the address on your labels and the product description is complete and accurate.

Don't forget invoices

An invoice is mandatory for all gifts, any shipments valued at $300 USD or more and any collectibles. The invoice should be attached to the outside of the package.

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