{"id":66340,"date":"2025-02-13T16:29:41","date_gmt":"2025-02-13T21:29:41","guid":{"rendered":"https:\/\/chitchats.com\/blog\/?p=66340"},"modified":"2025-02-14T18:00:51","modified_gmt":"2025-02-14T23:00:51","slug":"contact-us-visitor-mx-draft","status":"publish","type":"post","link":"https:\/\/chitchats.com\/blog\/contact-us-visitor-mx-draft","title":{"rendered":"Contact Us &#8211; Visitor &#8211; MX Draft"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p>There are options to help you get the assistance you need from the Chit Chats team. Find the answer to your inquiry from the topics below.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-outline has-small-font-size is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\">Expand All<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-columns gb-layout-columns-3 gb-3-col-equal\"><div class=\"gb-layout-column-wrap gb-block-layout-column-gap-2 gb-is-responsive-column\">\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Tracking Inquiries<\/summary>\n<p>Check our <a href=\"https:\/\/chitchats.com\/tracking\">tracking pages<\/a> for the latest updates on your shipments.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Send us a message<\/a><\/div>\n<\/div>\n\n\n\n<p>Please note, the information available to our team is the same information displayed on our tracking pages.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Expecting a package?<\/p>\n\n\n\n<p>If you are the recipient of the shipment, please reach out to your seller directly for next steps. Our team is only able to advise the shipper on account-related matters.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/support.chitchats.com\/en\/support\/solutions\/articles\/47000669760-who-is-the-carrier-of-my-shipment-#:~:text=Find%20the%20partner%20carrier%20for%20your%20shipment%20by%20visiting%20the%20tracking%20page%20and%20checking%20under%20the%20%22Partner%20Carrier%22%20heading.%20Find%20carrier%20contact%20details%20on%20our%20contact%20page.\">Our Partner Carriers<\/a><\/h2>\n\n\n\n<p>If your shipment has an update from our partner carrier please contact them for further information.<\/p>\n\n\n\n<p><img decoding=\"async\" width=\"130\" alt=\"Canada Post Logo\" src=\"https:\/\/d3l1z5okzzh87y.cloudfront.net\/bda7621a449c\/assets\/logos\/color\/logo-canada-post-c-abcf92ae11e47bbe2d69ab22daac8b4c095587912d00faa94d013ccadfd28244.svg\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Canada Post<\/h3>\n\n\n\n<p><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.canadapost-postescanada.ca\/trackweb\/en#\/home\">Canada Post tracking page<\/a><\/p>\n\n\n\n<p><strong>General inquiries:&nbsp;<\/strong><a href=\"tel:+1-866-607-6301\">1-866-607-6301<\/a><\/p>\n\n\n\n<p><strong>Undeliverable inquiries:&nbsp;<\/strong><a href=\"tel:+1-800-267-1177\">1-800-267-1177<\/a><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.canadapost-postescanada.ca\/cpc\/en\/our-company\/news-and-media\/service-alerts.page?\">Canada Post service alerts<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/chitchats.com\/blog\/pages\/claims\">File a Canada Tracked insurance carrier claim<\/a>*.<\/p>\n\n\n\n<p>*Claims can take up to 90 business days.<\/p>\n\n\n\n<p><img decoding=\"async\" width=\"130\" alt=\"USPS Logo\" src=\"https:\/\/d3l1z5okzzh87y.cloudfront.net\/bda7621a449c\/assets\/logos\/color\/logo-usps-c-3fb6cee40884797f1a5e973574bc59c1a4a19899b48bde42879d9458add19f7a.svg\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">USPS<\/h3>\n\n\n\n<p><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/tools.usps.com\/go\/TrackConfirmAction_input\">USPS tracking page<\/a><\/p>\n\n\n\n<p><strong>Phone:<\/strong>&nbsp;<a href=\"tel:+1-800-275-8777\">1-800-275-8777<\/a><\/p>\n\n\n\n<p><strong>Email:<\/strong>&nbsp;<a href=\"mailto:fast@usps.gov\">fast@usps.gov<\/a><\/p>\n\n\n\n<p><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/about.usps.com\/newsroom\/service-alerts\/\">USPS service alerts<\/a><\/p>\n\n\n\n<p><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.usps.com\/help\/claims.htm\">File a U.S. USPS carrier claim.<\/a><\/p>\n\n\n\n<p><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.usps.com\/help\/international-claims.htm\">File an International USPS carrier claim.<\/a><\/p>\n\n\n\n<p><img decoding=\"async\" width=\"130\" alt=\"Asendia Logo\" src=\"https:\/\/d3l1z5okzzh87y.cloudfront.net\/bda7621a449c\/assets\/logos\/color\/logo-asendia-c-49267eb32397cacd10ed4995adb684ff65082373249afb3174e7eb67dcd213f7.svg\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Asendia<\/h3>\n\n\n\n<p><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.asendiausa.com\/tracking\/\">Asendia tracking page<\/a><\/p>\n\n\n\n<p><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.asendia.com\/service-updates\/\">Asendia service alerts<\/a><\/p>\n\n\n\n<p><a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/support.chitchats.com\/\">Contact<\/a>&nbsp;our support team directly for any additional inquiries.<\/p>\n<\/details>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Phone Support<\/summary>\n<p>Get quick assistance from your local branch during our hours.<\/p>\n\n\n\n<p>Find the direct telephone number for a branch on our <a href=\"https:\/\/chitchats.com\/locations\">locations page<\/a>.<\/p>\n\n\n\n<p>Or call toll-free for billing, branch inquiries and soutien aux clients en fran\u00e7ais <a href=\"tel:+1-844-842-8777\">1-844-842-8777<\/a>.<\/p>\n<\/details>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-column gb-block-layout-column\"><div class=\"gb-block-layout-column-inner\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Getting Started<\/summary>\n<p>Welcome aboard! Learn <a href=\"https:\/\/chitchats.com\/how\">how Chit Chats works<\/a> with our helpful articles and tutorials.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/chitchats.com\/support\">Visit Help &amp; Support<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Our friendly team is on hand to answer your questions by phone or at the branch.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/chitchats.com\/locations\">Find your nearest branch<\/a><\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>General Inquiries<\/summary>\n<p>Have a question about our services or feedback to share?<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Send us a message<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Need to speak to a member of our team? Reach out during their hours.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"http:\/\/chitchats.com\/locations\">Find your nearest branch<\/a><\/div>\n<\/div>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Shipping Regulations<\/summary>\n<p>Need clarification on shipping restrictions or whether Chit Chats can accommodate your items?<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"compliance@chitchats.com\">Connect with Compliance<\/a><\/div>\n<\/div>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Business Inquiries <\/summary>\n<p>Have ideas for a business opportunity or potential partnership?&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"mailto:growth@chitchats.com\">Email Us<\/a><\/div>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Quick Answers to FAQs<\/h2>\n\n\n\n<p>Find answers in our Help &amp; Support library. Learn more about features, find step-by-step guides, troubleshooting tips and other resources for using our platform.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/chitchats.com\/support\">Visit Help &amp; Support<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contact Us There are options to help you get the assistance you need from the Chit Chats team. Find the answer to your inquiry from&#8230;<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4942],"tags":[],"class_list":["post-66340","post","type-post","status-publish","format-standard","hentry","category-hidden"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Us - Visitor - MX Draft | Chit Chats<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chitchats.com\/blog\/contact-us-visitor-mx-draft\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us - Visitor - MX Draft | Chit Chats\" \/>\n<meta property=\"og:description\" content=\"Contact Us There are options to help you get the assistance you need from the Chit Chats team. 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