{"id":63329,"date":"2024-06-10T10:00:34","date_gmt":"2024-06-10T14:00:34","guid":{"rendered":"https:\/\/chitchats.com\/blog\/?p=63329"},"modified":"2025-03-28T16:09:35","modified_gmt":"2025-03-28T20:09:35","slug":"conformite-descriptions-envois-detaillees","status":"publish","type":"post","link":"https:\/\/chitchats.com\/blog\/conformite-descriptions-envois-detaillees","title":{"rendered":"Conformit\u00e9: Descriptions d\u00e9taill\u00e9es des envois"},"content":{"rendered":"\n<p>Le respect des r\u00e8gles et r\u00e9glementations en mati\u00e8re d&#8217;exp\u00e9dition est une priorit\u00e9 absolue pour Chit Chats. Nous souhaitons rappeler \u00e0 nos clients qu&#8217;il est important de fournir des descriptions d&#8217;envoi pr\u00e9cises. Que vous saisissiez votre envoi manuellement ou que vous utilisiez la fonction d&#8217;importation, il est <strong>important que les descriptions d&#8217;envoi soient toujours d\u00e9taill\u00e9es et pr\u00e9cises.<\/strong><\/p>\n\n\n\n<p>L&#8217;utilisation de descriptions d&#8217;envoi vagues peut entra\u00eener des retards dans l&#8217;acheminement des colis. N&#8217;oubliez pas qu&#8217;il incombe \u00e0 l&#8217;exp\u00e9diteur de veiller \u00e0 ce que les descriptions repr\u00e9sentent fid\u00e8lement le contenu du colis ainsi que sa valeur, son poids et ses dimensions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Soyez pr\u00e9cis<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les descriptions de vos envois sont pr\u00e9sent\u00e9es aux agents des douanes. Vous devez d\u00e9crire vos envois comme si vous les d\u00e9clariez \u00e0 un agent des douanes.<\/li>\n\n\n\n<li>Tous les articles de votre envoi, quelle que soit leur taille ou leur quantit\u00e9, doivent figurer dans votre description. Ne craignez pas que votre description devienne une liste!<\/li>\n\n\n\n<li>L&#8217;utilisation de descripteurs vagues ou g\u00e9n\u00e9raux tels que &#8220;accessoires&#8221;, &#8220;produit&#8221;, &#8220;marchandise&#8221;, &#8220;cadeau&#8221;, &#8220;commande personnalis\u00e9e&#8221; ou &#8220;article&#8221; peut retarder votre envoi jusqu&#8217;\u00e0 ce qu&#8217;une description d\u00e9taill\u00e9e soit fournie.<\/li>\n\n\n\n<li>Il ne suffit pas de d\u00e9crire un article par son mod\u00e8le ou sa couleur. Essayez d&#8217;inclure des informations sur l&#8217;utilisation de l&#8217;article et les mat\u00e9riaux utilis\u00e9s, par exemple &#8220;stainless steel necklace&#8221; (un collier en acier inoxydable). <em>N&#8217;oubliez pas que les colis qui traversent la fronti\u00e8re doivent \u00eatre en anglais<\/em>.<\/li>\n\n\n\n<li>Les descriptions courtes peuvent sembler efficaces, mais elles peuvent pr\u00eater \u00e0 confusion. \u00c9vitez les abr\u00e9viations dans la mesure du possible<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Description vague\/g\u00e9n\u00e9rale<br>NON acceptable<\/strong><\/td><td class=\"has-text-align-left\" data-align=\"left\"><strong>Description d\u00e9taill\u00e9e<br>Acceptable<\/strong><\/td><\/tr><tr><td>Accessories <\/td><td class=\"has-text-align-left\" data-align=\"left\">1 plastic straw cap (1 bouchon de paille en plastique)<br>1 mens synthetic leather belt (1 ceinture en cuir synth\u00e9tique pour hommes)<\/td><\/tr><tr><td>Product\/Merchandise<br>(Produit\/Marchandise)<\/td><td class=\"has-text-align-left\" data-align=\"left\">1 funko pop (1 figurine Funko Pop)<\/td><\/tr><tr><td>Gift (Cadeau)<\/td><td class=\"has-text-align-left\" data-align=\"left\">1 unisex wool winter hat and scarf set (1 ensemble unisexe de chapeau et \u00e9charpe en laine pour l&#8217;hiver)<\/td><\/tr><tr><td>Cards (Cartes)<\/td><td class=\"has-text-align-left\" data-align=\"left\">6 greeting cards (6 cartes de v\u0153ux)<br>Pack of 10 trading cards (Paquet de 10 cartes \u00e0 collectionner)<\/td><\/tr><tr><td>Custom order or item<br>(Commande personnalis\u00e9e)<\/td><td class=\"has-text-align-left\" data-align=\"left\">Handmade greeting card (Carte de v\u0153ux artisanale)<\/td><\/tr><tr><td>Clothing (V\u00eatements)<\/td><td class=\"has-text-align-left\" data-align=\"left\">Incluez pour qui l&#8217;article est destin\u00e9 (aux hommes, femmes, b\u00e9b\u00e9s, enfants), le mat\u00e9riau et ce qu&#8217;est l&#8217;article<br><br>men&#8217;s cotton pants (pantalon en coton pour hommes)<br>ladies silk pajama set (ensemble de pyjama en soie pour femmes)<br>unisex cotton hoodie (chandail \u00e0 capuchon unisexe en coton)<\/td><\/tr><tr><td>Jewelry (Bijoux)<br>Earrings (Boucles d&#8217;oreilles)<br>Ring (Bague)<br>Necklace (Collier)<br>Bracelet<\/td><td class=\"has-text-align-left\" data-align=\"left\">Indiquez pour qui l&#8217;article est destin\u00e9 (aux hommes, femmes, b\u00e9b\u00e9s, enfants), le mat\u00e9riau et ce qu&#8217;est l&#8217;article.<br><br>Mens silver ring (Bague en argent pour hommes)<br>Ladies gold necklace (Collier en or pour femmes)<\/td><\/tr><tr><td>Ornament (Ornement)<\/td><td class=\"has-text-align-left\" data-align=\"left\">1 hand blown glass sea animal figurine (1 figurine d&#8217;animal marin en verre souffl\u00e9 \u00e0 la main)<\/td><\/tr><tr><td>Toys<br>(Jouets)<\/td><td class=\"has-text-align-left\" data-align=\"left\">1 Lego Harry Potter set (1 ensemble Lego Harry Potter)<\/td><\/tr><tr><td>Washi tape <br>(Ruban washi)<\/td><td class=\"has-text-align-left\" data-align=\"left\">Incluez la quantit\u00e9 de rouleaux et le type de ruban (PET ou de masquage)<br><br>8 rolls washi pet tape (8 rouleaux de ruban washi PET)<br>5 rolls washi masking tape (5 rouleaux de ruban washi de masquage)<\/td><\/tr><tr><td>Car parts <br>(Pi\u00e8ces d&#8217;automobile)<\/td><td class=\"has-text-align-left\" data-align=\"left\">Headlight bulb (Ampoule de phare)<br>Exhaust pipe\u00a0(Tuyau d&#8217;\u00e9chappement)<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\"><strong>*Veuillez noter que les descriptions pour les envois destin\u00e9s aux \u00c9tats-Unis doivent \u00eatre en anglais<\/strong><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Double v\u00e9rification<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mettez \u00e0 jour votre flux de travail pour y inclure une \u00e9tape de v\u00e9rification de vos envois. Il est conseill\u00e9 de v\u00e9rifier que les envois que vous d\u00e9posez dans les Chit Chats sont bien d\u00e9crits, qu&#8217;ils ont une valeur correcte, qu&#8217;ils p\u00e8sent bien et qu&#8217;ils sont bien dimensionn\u00e9s.<\/li>\n\n\n\n<li>Il n&#8217;est jamais inutile de v\u00e9rifier les \u00e9tiquettes d&#8217;exp\u00e9dition pour s&#8217;assurer qu&#8217;aucune information importante n&#8217;est manquante, par exemple les num\u00e9ros d&#8217;appartement ou de b\u00e2timent.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Vous n&#8217;\u00eates toujours pas s\u00fbr? Contactez nous<\/h2>\n\n\n\n<p>Si vous ne savez pas comment d\u00e9crire votre envoi, n&#8217;h\u00e9sitez pas \u00e0 <a href=\"mailto:support@chitchats.com\">contacter notre \u00e9quipe d&#8217;assistance pour obtenir des conseils<\/a> ou votre succursale locale. Nous sommes toujours heureux de vous aider!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le respect des r\u00e8gles et r\u00e9glementations en mati\u00e8re d&#8217;exp\u00e9dition est une priorit\u00e9 absolue pour Chit Chats. Nous souhaitons rappeler \u00e0 nos clients qu&#8217;il est important&#8230;<\/p>\n","protected":false},"author":33,"featured_media":47729,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4522,5165],"tags":[],"class_list":["post-63329","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chit-chats-blog-fr","category-conseils-expedition-commerce-electronique-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conformit\u00e9: Descriptions d\u00e9taill\u00e9es des envois | Chit Chats<\/title>\n<meta name=\"description\" content=\"Pour respecter les r\u00e8gles et r\u00e9glementations d&#039;exp\u00e9dition, les descriptions des envois doivent toujours \u00eatre d\u00e9taill\u00e9es et pr\u00e9cises.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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