{"id":58344,"date":"2022-12-14T12:30:00","date_gmt":"2022-12-14T17:30:00","guid":{"rendered":"https:\/\/chitchats.com\/blog\/?p=58344"},"modified":"2025-02-11T15:43:50","modified_gmt":"2025-02-11T20:43:50","slug":"comment-obtenir-de-laide-en-francais-et-en-anglais","status":"publish","type":"post","link":"https:\/\/chitchats.com\/blog\/comment-obtenir-de-laide-en-francais-et-en-anglais","title":{"rendered":"Comment obtenir de l&#8217;aide en fran\u00e7ais et en anglais"},"content":{"rendered":"\n<section class=\"wp-block-cgb-block-hero-banner alignfull section\" style=\"background-color:#2b5bae;color:#ffffff\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-6 d-flex flex-column justify-content-center\"><h1 class=\"h-banner__title hero-header\">Acc\u00e9dez au support de Chit Chats dans votre langue pr\u00e9f\u00e9r\u00e9e!<\/h1><div class=\"h-banner__text hero-sub-text\"><p>Nous avons mis \u00e0 jour notre plateforme pour am\u00e9liorer notre accessibilit\u00e9 et un meilleur service pour tous les Canadiens dans leur langue pr\u00e9f\u00e9r\u00e9e, l&#8217;anglais ou le fran\u00e7ais.<\/p><\/div><\/div><div class=\"col-md-6\"><img decoding=\"async\" class=\"h-banner__image\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/08\/contact-CS-banner-1-1.jpg\" alt=\"\" aria-hidden=\"true\"\/><\/div><\/div><\/div><\/section>\n\n\n\n<p>En tant qu&#8217;entreprise d&#8217;exp\u00e9dition et de logistique d\u00e9tenue et exploit\u00e9e par des Canadiens, nous sommes fiers d&#8217;honorer notre identit\u00e9 nationale unique. Pour cette raison, nous avons fait des efforts consid\u00e9rables au cours des derniers mois pour am\u00e9liorer notre accessibilit\u00e9 pour tous les Canadiens. C&#8217;est pourquoi nous sommes heureux de souligner les am\u00e9liorations que nous avons apport\u00e9es pour acc\u00e9der \u00e0 nos services de soutien dans nos deux langues officielles, l&#8217;anglais et le fran\u00e7ais.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Le saviez-vous? Chit Chats est bilingue<\/strong>!<\/h2>\n\n\n\n<p>Nous croyons que la communication est la cl\u00e9! Que ce soit dans un message sur notre blog, un article d&#8217;assistance ou un appel de notre sympathique personnel de succursale, nous nous effor\u00e7ons de vous informer des informations d&#8217;exp\u00e9dition les plus r\u00e9centes et les plus importantes dans la langue de votre choix.<\/p>\n\n\n\n<p>Ce n&#8217;est que le d\u00e9but de notre am\u00e9lioration de nos offres linguistiques. Nous continuerons d&#8217;apporter des am\u00e9liorations \u00e0 notre plateforme et \u00e0 nos services afin de pr\u00e9senter nos deux langues officielles.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"663\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074622-1024x663.png\" alt=\"\" class=\"wp-image-65090\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074622-1024x663.png 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074622-300x194.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074622-768x497.png 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074622.png 1320w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Conseils rapides pour l&#8217;assistance bilingue<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Le blog de Chit Chats<\/strong>\n<ul class=\"wp-block-list\">\n<li>Notre blog est toujours tenu \u00e0 jour avec les mises \u00e0 jour de l&#8217;industrie, les annonces de localisation et bien plus encore. Et la modification de vos param\u00e8tres de langue ne prend qu&#8217;un seul clic. Basculez simplement de l&#8217;anglais au fran\u00e7ais \u00e0 partir du haut de la page.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"672\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074344-1024x672.png\" alt=\"\" class=\"wp-image-65084\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074344-1024x672.png 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074344-300x197.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074344-768x504.png 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074344.png 1261w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Assistance t\u00e9l\u00e9phonique<\/strong>\n<ul class=\"wp-block-list\">\n<li>Notre personnel parle votre langue ! Nous avons r\u00e9cemment mis \u00e0 jour nos menus t\u00e9l\u00e9phoniques pour nous assurer que vous \u00eates rapidement servi dans la langue avec laquelle vous \u00eates le plus \u00e0 l&#8217;aise.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Chit Chats Aide et support<\/strong>\n<ul class=\"wp-block-list\">\n<li>Notre portail d&#8217;aide et de support fait peau neuve, avec des options de notre widget d&#8217;aide d\u00e9sormais affich\u00e9es dans la langue indiqu\u00e9e par les param\u00e8tres de votre navigateur.<\/li>\n\n\n\n<li>Nous ajoutons \u00e9galement continuellement de nouveaux articles en fran\u00e7ais \u00e0 notre biblioth\u00e8que libre-service!<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Comment mettre \u00e0 jour vos pr\u00e9f\u00e9rences de langue pour le support<\/strong><\/h2>\n\n\n\n<p>Pour d\u00e9finir votre langue par d\u00e9faut pour notre portail Aide et support, nous vous recommandons de mettre \u00e0 jour votre pr\u00e9f\u00e9rence de langue dans votre compte Aide et support. Vous pouvez le faire en seulement 4 \u00e9tapes faciles:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Rendez-vous sur <a href=\"https:\/\/support.chitchats.com\">support.chitchats.com<\/a> et cliquez sur Connexion si vous n&#8217;\u00eates pas d\u00e9j\u00e0 connect\u00e9 \u00e0 votre compte Chit Chats.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"555\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073932-1024x555.png\" alt=\"\" class=\"wp-image-65085\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073932-1024x555.png 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073932-300x163.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073932-768x416.png 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073932.png 1456w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-left\">2. S\u00e9lectionnez &#8220;Modifier le profil&#8221; dans le menu en haut \u00e0 droite<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"563\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074017-1024x563.png\" alt=\"\" class=\"wp-image-65086\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074017-1024x563.png 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074017-300x165.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074017-768x422.png 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074017.png 1435w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-left\">3. Faites d\u00e9filer vers le bas et s\u00e9lectionnez &#8220;Fran\u00e7ais&#8221; dans le menu d\u00e9roulant sous la section Langue<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"846\" height=\"455\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074103.png\" alt=\"\" class=\"wp-image-65087\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074103.png 846w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074103-300x161.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074103-768x413.png 768w\" sizes=\"auto, (max-width: 846px) 100vw, 846px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-left\">&nbsp;4. Cliquez sur &#8220;Enregistrer les modifications&#8221;<\/p>\n\n\n\n<p>Alors que nous continuons \u00e0 apporter des modifications \u00e0 notre plateforme et \u00e0 nos services pour r\u00e9pondre aux besoins de nos clients d&#8217;un oc\u00e9an \u00e0 l&#8217;autre, nous appr\u00e9cions sinc\u00e8rement vos commentaires et votre soutien. Si vous avez des questions concernant lamise \u00e0 jour, n&#8217;h\u00e9sitez pas \u00e0 contacter notre<a href=\"https:\/\/chitchats.com\/contact\"> \u00e9quipe de support <\/a>pour de l&#8217;aide.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>En tant qu&#8217;entreprise d&#8217;exp\u00e9dition et de logistique d\u00e9tenue et exploit\u00e9e par des Canadiens, nous sommes fiers d&#8217;honorer notre identit\u00e9 nationale unique. Pour cette raison, nous&#8230;<\/p>\n","protected":false},"author":1,"featured_media":56996,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"single-hero.php","format":"standard","meta":{"footnotes":""},"categories":[4522,5163],"tags":[],"class_list":["post-58344","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chit-chats-blog-fr","category-nouvelles-annonces-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Comment obtenir de l&#039;aide en fran\u00e7ais et en anglais | Chit Chats<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment obtenir de l&#039;aide dans votre langue pr\u00e9f\u00e9r\u00e9e gr\u00e2ce \u00e0 nos am\u00e9liorations pour le site web et les pages d&#039;assistance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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