{"id":58340,"date":"2022-12-14T12:30:00","date_gmt":"2022-12-14T17:30:00","guid":{"rendered":"https:\/\/chitchats.com\/blog\/?p=58340"},"modified":"2024-10-22T14:21:59","modified_gmt":"2024-10-22T18:21:59","slug":"how-to-get-assistance-in-either-french-english","status":"publish","type":"post","link":"https:\/\/chitchats.com\/blog\/how-to-get-assistance-in-either-french-english","title":{"rendered":"How to Get Assistance in either French &#038; English\ufffc"},"content":{"rendered":"\n<section class=\"wp-block-cgb-block-hero-banner alignfull section\" style=\"background-color:#2b5bae;color:#ffffff\"><div class=\"container\"><div class=\"row\"><div class=\"col-md-6 d-flex flex-column justify-content-center\"><h1 class=\"h-banner__title hero-header\">Accessing Chit Chats Support in your Preferred Language! <\/h1><div class=\"h-banner__text hero-sub-text\"><p>We have been making updates to our platform to improve our accessibility and better service for all Canadians in their preferred language of English or French.\u00a0<\/p><\/div><\/div><div class=\"col-md-6\"><img decoding=\"async\" class=\"h-banner__image\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/08\/contact-CS-banner-1.jpg\" alt=\"\" aria-hidden=\"true\"\/><\/div><\/div><\/div><\/section>\n\n\n\n<p>As a Canadian owned and operated shipping and logistics company, we are proud to honor our unique national identity. With that, we have made significant efforts over the last several months to improve our accessibility for all Canadians. That is why we are pleased to highlight the improvements we\u2019ve made for easily accessing our services in both of our official languages, English and French.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Did you know? Chit Chats is Bilingual!<\/strong><\/h2>\n\n\n\n<p>We believe that communication is key! Whether in a post on our blog, a support article, or comparing shipping prices on our platform, we strive to offer you our cost saving services in your preferred language. That\u2019s why we are pleased to announce that clients can now access their Chit Chats account, stay updated on the most current and important shipping information and get assistance in both English and French.&nbsp;<\/p>\n\n\n\n<p>Accessing the Chit Chats platform in either English or French is effortless! Simply select your preferred language from the toggle located at the top of your screen. As you navigate throughout the Chit Chats platform you can select to view the page in either language!<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"473\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/French-language-switcher-1024x473.png\" alt=\"\" class=\"wp-image-59845\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/French-language-switcher-1024x473.png 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/French-language-switcher-300x139.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/French-language-switcher-768x355.png 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/French-language-switcher.png 1339w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Quick Tips for Bilingual Support<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The Chit Chats Blog&nbsp;<\/strong>\n<ul class=\"wp-block-list\">\n<li>Our blog is always kept up to date with industry updates, location announcements and much more. And changing your language settings takes just one click. Simply toggle from English to French from the top of the page.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"437\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073036-1024x437.png\" alt=\"\" class=\"wp-image-65077\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073036-1024x437.png 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073036-300x128.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073036-768x328.png 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073036-1536x656.png 1536w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073036.png 1900w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone Support&nbsp;<\/strong>\n<ul class=\"wp-block-list\">\n<li>Our staff speak your language! Our updated <a href=\"https:\/\/chitchats.com\/fr\/contact\">phone menus<\/a> to make sure you are quickly served in the language you prefer.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Chit Chats Help &amp; Support&nbsp;<\/strong>\n<ul class=\"wp-block-list\">\n<li>As with our website and our blog, browse our self-serve support articles in either language, all with the click of a button!<\/li>\n\n\n\n<li>Our Help Widget is catered to your preferences. We use your browser\u2019s language settings to offer up support in your preferred language. Or, choose to set a default language for getting support from our team.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Update Your Support Language Preferences&nbsp;<\/strong><\/h2>\n\n\n\n<p>To set your default language for our support services, we recommend that you <strong>update your language preferences <\/strong>on our <strong>Help &amp; Support portal<\/strong>. You can do so in just 4 easy steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Head over to <a href=\"https:\/\/support.chitchats.com\">support.chitchats.com<\/a> and click on Login if you are not already signed into your Chit Chats account.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"539\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073730-1024x539.png\" alt=\"\" class=\"wp-image-65079\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073730-1024x539.png 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073730-300x158.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073730-768x404.png 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-073730.png 1460w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Select \u2018Edit Profile\u2019 from the top right menu<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074003-1024x533.png\" alt=\"\" class=\"wp-image-65080\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074003-1024x533.png 1024w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074003-300x156.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074003-768x400.png 768w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074003.png 1457w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>3. Scroll down and select either \u2018English\u2019 or \u2018French\u2019 from the drop down menu under \u2018Language\u2019<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"861\" height=\"451\" src=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074041.png\" alt=\"\" class=\"wp-image-65081\" srcset=\"https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074041.png 861w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074041-300x157.png 300w, https:\/\/chitchats.com\/blog\/wp-content\/uploads\/2022\/12\/Capture-decran-2024-09-25-074041-768x402.png 768w\" sizes=\"auto, (max-width: 861px) 100vw, 861px\" \/><\/figure>\n\n\n\n<p>4. Click \u2018Save Changes\u2019&nbsp;<\/p>\n\n\n\n<p>As we continue to make changes to our platform and services to accommodate our clients from coast to coast, we sincerely appreciate your feedback and support. If you have any questions regarding this update feel free to connect with our <a href=\"https:\/\/chitchats.com\/contact\">support team<\/a> for assistance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a Canadian owned and operated shipping and logistics company, we are proud to honor our unique national identity. With that, we have made significant&#8230;<\/p>\n","protected":false},"author":1,"featured_media":58342,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"single-hero.php","format":"standard","meta":{"footnotes":""},"categories":[1,5159],"tags":[],"class_list":["post-58340","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chit-chats-blog","category-news-announcements"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Get Assistance in either French &amp; English\ufffc | Chit Chats<\/title>\n<meta name=\"description\" content=\"Learn how to quickly get assistance in your preferred language of English or French with our language accessibility improvements for website and support pages.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chitchats.com\/blog\/how-to-get-assistance-in-either-french-english\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Get Assistance in either French &amp; 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