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USPS Service Impacts Due to COVID-19

Updated October 28

Our partner carrier, USPS continues to provide the latest updates on their website.

Find all the latest changes summarized below for USPS services. Both domestic U.S. shipments and international shipments are experiencing delays with processing and delivery.

U.S. Shipments

  • Priority Mail & First Class Package two-day and three-day service commitments will be extended to three and four days respectively until further notice.
  • Names of recipients will be collected verbally for proof of delivery to eliminate the need for collecting signatures.
  • Due to limited airline route availability, Priority Mail Express guarantees for shipments to and from Alaska are being limited to loss only.

Military & Diplomatic Mail (APO/FPO/DPO) Service Disruptions

Effective June 18: The Department of Defense notified the USPS that the temporary service suspension to the DPO ZIP codes listed below will be lifted.

CityStateZIP Code
DPOAE09178-9997
DPOAE09826-9997
DPOAP96210-9997

Effective June 4: The Department of Defense notified the USPS that the temporary service suspension to the DPO ZIP codes listed below will be lifted.

CityStateZIP CodeCityStateZIP Code
DPOAE09283-9997DPOAE09846-9997
DPOAE09488-9997DPOAE09854-9997
DPOAE09489-9997DPOAE09857-9997
DPOAE09734-9997DPOAE09860-9997
DPOAE09813-9997DPOAE09864-9997
DPOAE09817-9997DPOAE09867-9997
DPOAE09820-9997DPOAE09869-9997
DPOAE09828-9997DPOAP96532-9997
DPOAE09831-9997

International Shipments

  • Effective Oct 30, 2020:
    • Service resumes to:
      • Cambodia
      • Honduras
      • Lebanon
      • Samoa
      • Turks & Caicos
  • Effective Oct 23, 2020:
    • Service resumes to:
      • Papua New Guinea
      • Solomon Islands
      • Syria
      • Vanuatu
  • Effective Oct 16, 2020:
    • Service resumes to:
      • Azerbaijan
      • Iraq
      • Jordan
      • Uzbekistan
  • Effective Oct 9, 2020: Service temporarily suspended to Angola & Cameroon
  • Effective Sept 25, 2020:
    • Service resumes to:
      • Bolivia
      • Equador
      • Kiribati
      • Kyrgyzstan
      • Venezuela
  • Effective Sept 18, 2020:
    • Service resumes to:
      • Bahamas
      • Bhutan
      • Botswana
      • Cayman Island
      • Eswatini (Swaziland)
      • Lesotho
      • Malawi
      • South Africa
  • Effective September 11, 2020:
    • Service resumes to: Cook Islands
  • Effective September 4, 2020:
    • Service resumes to:
      • Fiji
      • French Guiana
      • Kosovo
      • Mauritania
      • Sudan
      • Tonga
    • Service temporarily suspended to:
      • Lesotho
      • Niger
      • Swaziland
      • Western Samoa
  • September 1, 2020: Australia Post advises that government-imposed restrictions in Melbourne due to COVID-19 have affected its operations for the state of Victoria. Because of a reduction in processing capacity, acceptance of inbound international packages at the Melbourne office of exchange is temporarily suspended. Australia Post requests that all inbound international letters and parcels be diverted to another office of exchange (Brisbane, Perth or Sydney) until the restrictions have been lifted.
  • Effective August 28, 2020: Service temporarily suspended to Bhutan & Lebanon
  • Effective August 25, 2020 the Israel Postal Company has requested that recipients’ mobile phone numbers be displayed on items effective so that they may be contacted via SMS in order to speed up deliveries
  • Effective August 21, 2020:
    • Service resumes to the following countries:
AngolaDominican RepublicIvory Coast
BermudaFrench PolynesiaRwanda
CameroonGambiaTanzania
Democratic Republic of the CongoGuyanaUganda
DominicaHaitiZimbabwe
  • Effective August 14, 2020:
    • Service temporarily suspended to Syria
    • Service resumes to:
      • Costa Rica
      • Guatemala
      • Samoa
  • Effective August 7, 2020:
    • Service resumes to New Caledonia
    • Service temporarily suspended to Bahamas
  • Effective July 31, 2020: Service resumes to Nepal
  • Effective July 24, 2020:
    • Service resumes to:
      • Argentina
      • Chile
      • Colombia
      • Paraguay
      • Peru
      • Uruguay
  • Effective July 17, 2020:
    • Service will be temporarily suspended to the following destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.
      • French Guiana
      • Guatemala
      • New Caledonia
    • Service resumes to the following countries
BahrainEthiopiaLebanonPakistan
BeninFaroe IslandLesothoSt. Marten
Burkina FasoGhanaMaldivesSri Lanka
BurundiGrenadaMozambiqueSuriname
Cape VerdeGuinea BissauNamibiaSwaziland (Eswatini)
CuracaoKenyaNigeriaZambia
Countries resuming mail acceptance with USPS July 17
  • Effective July 10, 2020:
    • Service resumes to:
      • Bahamas
      • Bangladesh
      • Egypt
      • India
      • Guatemala
      • Kuwait
      • Oman
      • Philippines
      • Thailand
      • Senegal
      • UAE
  • Effective July 2, 2020:
    • Service resumes to:
      • Algeria
      • Egypt
      • Kazakhstan
      • Morocco
      • Qatar
      • Tunisia
  • Effective June 26, 2020:
    • Service suspended to:
      • Cambodia
      • Dominica
    • Service resumes to:
      • British Virgin Isles
      • Saudi Arabia
  • Effective June 19, 2020: Service suspended to Jordan
  • Effective June 12, 2020:
  • Service suspended to:
    • Colombia
    • Ivory Coast
    • Kosovo
    • Myanmar
  • On May 29, 2020, a sixth sea transport departed with volume from the Chicago, JFK, and Miami International Service Centers and is estimated to arrive at the Rotterdam (Netherlands) port on June 23, 2020. Sea route arrival dates are not exact and may vary depending on weather related events and queuing at port of arrival.
    • Austria
    • Czech Republic
    • Denmark
    • Finland
    • Hungary
    • Netherlands
    • Poland
    • Spain
    • Sweden
    • Switzerland (Geneva and Zurich)
  • On May 23, 2020, a fifth sea transport destined for Brazil departed with volume from the Los Angeles (LAX) International Service Center and is estimated to arrive at the Port of Santos on June 28, 2020. Sea route arrival dates are not exact and may vary depending on weather related events and queuing at port of arrival.
This table outlines a typical sea transit delivery cycle that begins upon arrival to the destined port (estimated)
  • On May 20, a fourth sea transport with volume from the Chicago, JFK, and Miami International Service Centers and is estimated to arrive at the Rotterdam (Netherlands) port on June 15. Sea route arrival dates are not exact and may vary depending on weather-related events and queuing at the port of arrival.
    • Austria
    • Czech Republic
    • Denmark
    • Finland
    • Hungary
    • Netherlands
    • Poland
    • Spain
    • Sweden
    • Switzerland (Geneva and Zurich)

Shipments destined to these countries will need to factor in additional days required for unloading, customs clearance and road transit should be considered that can add an additional 14 business days on top of transit times.

This table outlines a typical sea transit delivery cycle that begins upon arrival to the destined port (estimated)

Effective May 29: Service resuming to Cambodia

Effective May 22:

  • Service suspended to:
    • Turkmenistan
    • Brunei
    • Cambodia
    • Uzbekistan
  • Service resumes to:
    • Antigua and Barbuda
    • Aruba
    • Barbados
    • Belize
    • Colombia
    • Jamaica
    • New Caledonia
    • Nicaragua
    • Trinidad and Tobago

Effective May 15:

  • Service resumes to Bosnia and Herzegovina, Estonia, Moldova (Republic of) & Montenegro
  • Service suspended to the British Virgin Islands
  • A third sea transport departed with volume from the Chicago, JFK, and Miami International Service Centers and is estimated to arrive at the Rotterdam (Netherlands) port on June 9, 2020. Sea route arrival dates are not exact and may vary depending on weather-related events and queuing at the port of arrival. This includes mail destined to:
    • Austria
    • Czech Republic
    • Denmark
    • Finland
    • Hungary
    • Netherlands
    • Poland
    • Spain
    • Sweden
    • Switzerland (Geneva and Zurich).
  • Surface transport estimated timeline after arrival in Rotterdam: Unloading (1-2 days), Customs Clearance (2 days), Transit to Central Sorting at Den Hague (1 day), Acceptance and Sorting (2-3 days), Road transit to the delivery address (1-4 days).

Effective May 8: Service resumes to Israel

Effective Apr 27

  • A second shipment destined for the following countries is now transporting by sea. While sea arrivals are estimated and subject to weather, average delays of 7-12 business days are expected.
    • Austria
    • Denmark
    • Hungary
    • Poland
    • Sweden
    • Czech Republic
    • Finland
    • Netherlands
    • Spain
    • Switzerland (Geneva and Zurich)

Effective Apr 20

  • Packages destined for the following countries will now be transported by sea. While sea arrivals are estimated and subject to weather, average delays of 7-12 business days are expected.
    • Austria
    • Denmark
    • Hungary
    • Poland
    • Sweden
    • Czech Republic
    • Finland
    • Netherlands
    • Spain
    • Switzerland

Effective Apr 14

  • Timeframes for when a mailpiece will be returned to sender will be temporarily extended until further notice. For all mail classes the timeframe will be extended to 30 days from attempted delivery.

Suspension Due to Foreign Postal Operator Service Suspension

LibyaPanama
MadagascarTurkmenistan

Suspension Due to Unavailability of Transportation

AngolaLiberiaSeychelles
BruneiMauritiusSierra Leone
CameroonMongoliaSouth Sudan
ChadMyanmarTajikistan
CubaNigerTimor-Leste
LaosRepublic of CongoYemen