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USPS Service Impacts Due to COVID-19

Update Jan 14  

Effective January 14, 2022, the Postal Service has suspended international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.

Clients are asked to refrain from mailing items addressed to the following country, until further notice:

  • Hong Kong

This service disruption affects the following:

  • Priority Mail Express International® (PMEI)
  • Priority Mail International® (PMI)
  • First-Class Mail International® (FCMI)
  • First-Class Package International Service® (FCPIS®)
  • International Priority Airmail® (IPA®)
  • International Surface Air Lift® (ISAL®)
  • M-Bag® items.

Update Jan 12  

Effective Friday, Jan 14, 2022 USPS will resume the acceptance of mail destined to New Zealand for the following services: 

  • First-Class Package International Service (FCPIS)
  • Commercial ePacket (CeP)
  • International Priority Airmail (IPA) Packets
  • International Surface Air Lift (ISAL) Packets

Please note  services that are still suspended as of October 1, 2021 are:

  • Priority Mail International (PMI)
  • Airmail M-bags
  • International Priority Airmail (IPA) M-bags
  • International Surface Air Lift (ISAL) M-bags

USPS International postage to New Zealand will remain unavailable through the Chit Chats platform until further notice.

USPS will also resume the acceptance of mail destined to Tajikistan beginning Friday, January 14, 2022. 

Update Dec 10

Effective December 10, 2021, the Postal Service will suspend international mail acceptance to the Solomon Islands as transportation is unavailable due to widespread cancellations and restrictions into the area. Clients are asked to refrain from mailing items addressed to the country, until further notice.

Also effective December 10, 2021, the Postal Service™ will resume acceptance of mail destined to Sudan.

Update October 26

Effective Oct 25, USPS has temporarily suspended the guarantee on Priority Mail Express International to the following countries:

  • Australia
  • Canada
  • Israel
  • Japan
  • Korea
  • New Zealand
  • Singapore
  • Thailand

The previous temporary suspension of the guarantee on Priority Mail Express International are still in effect to the following countries:

France, Great Britain, Spain, Sweden, and Switzerland, effective since March 23, 2020

China and Hong Kong, effective since February 10, 2020

While these suspensions will be in effect until further notice, The Postal Service is taking every reasonable measure to minimize the impact to customers.

USPS Service Alerts


USPS, our partner for U.S. shipments, is still experiencing delays due to COVID-19.

U.S. Shipments

  • Priority Mail & First Class Package two-day and three-day service commitments will be extended to three and four days respectively until further notice.
  • Names of recipients will be collected verbally for proof of delivery to eliminate the need for collecting signatures.
  • Due to limited airline route availability, Priority Mail Express guarantees for shipments to and from Alaska are being limited to loss only.
  • Timeframes for when a mailpiece will be returned to sender will be temporarily extended until further notice. For all mail classes the timeframe will be extended to 30 days from attempted delivery.

International Shipments

Suspension Due to the Impacts of COVID-19
AfghanistanFrench GuianaMongoliaSolomon Islands
AustraliaGuadeloupeNew ZealandSouth Sudan
BhutanLaosPapua New GuineaSyria
BruneiLiberiaReunion (Bourbon)Tajikistan
Central African RepublicLibyaSaint Pierre and Miquelon (Miquelon)Timor-Leste
ChadMartiniqueSamoaTurkmenistan
CubaMayotteSierra LeoneYemen