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USPS Service Impacts Due to COVID-19

Updated August 6

Our partner carrier, USPS continues to provide the latest updates on their website.

Find all the latest changes summarized below for USPS services. Both domestic U.S. shipments and international shipments are experiencing delays with processing and delivery.

U.S. Shipments

  • Priority Mail & First Class Package two-day and three-day service commitments will be extended to three and four days respectively until further notice.
  • Names of recipients will be collected verbally for proof of delivery to eliminate the need for collecting signatures.
  • Due to limited airline route availability, Priority Mail Express guarantees for shipments to and from Alaska are being limited to loss only.

Military & Diplomatic Mail (APO/FPO/DPO) Service Disruptions

Effective June 18: The Department of Defense notified the USPS that the temporary service suspension to the DPO ZIP codes listed below will be lifted.

CityStateZIP Code
DPOAE09178-9997
DPOAE09826-9997
DPOAP96210-9997

Effective June 4: The Department of Defense notified the USPS that the temporary service suspension to the DPO ZIP codes listed below will be lifted.

CityStateZIP CodeCityStateZIP Code
DPOAE09283-9997DPOAE09846-9997
DPOAE09488-9997DPOAE09854-9997
DPOAE09489-9997DPOAE09857-9997
DPOAE09734-9997DPOAE09860-9997
DPOAE09813-9997DPOAE09864-9997
DPOAE09817-9997DPOAE09867-9997
DPOAE09820-9997DPOAE09869-9997
DPOAE09828-9997DPOAP96532-9997
DPOAE09831-9997

Effective May 21: The Department of Defense notified the USPS that the temporary service suspension to the DPO ZIP codes listed below will be lifted.

CityStateZIP CodeCityStateZIP Code
DPOAE09175-9997DPOAA34032-9997
DPOAE09614-9997DPOAA34033-9997
DPOAE09836-9997DPOAA34034-9997
DPOAA34011-9997DPOAA34035-9997
DPOAA34020-9997DPOAA34036-9997
DPOAA34024-9997DPOAA34039-9997
DPOAA34030-9997DPOAA34068-9997
DPOAA34031-9997   

Effective April 9 through June 4:

  • Diplomatic mail (DPO) is temporarily suspended to the following zip codes listed below. Refrain from entering items addressed to these destinations, until further notice.
CityStateZIP Code CityStateZIP Code
DPOAE09178-9997 DPOAE09831-9997
DPOAE09283-9997 DPOAE09846-9997
DPOAE09488-9997 DPOAE09854-9997
DPOAE09489-9997 DPOAE09857-9997
DPOAE09734-9997 DPOAE09860-9997
DPOAE09813-9997 DPOAE09864-9997
DPOAE09817-9997 DPOAE09867-9997
DPOAE09820-9997 DPOAE09869-9997
DPOAE09826-9997 DPOAP96210-9997
DPOAE09828-9997 DPOAP96532-9997

International Shipments

  • Effective August 7, 2020:
    • Service resumes to New Caledonia
    • Service temporarily suspended to Bahamas
  • Effective July 31, 2020: Service resumes to Nepal
  • Effective July 24, 2020:
    • Service resumes to:
      • Argentina
      • Chile
      • Colombia
      • Paraguay
      • Peru
      • Uruguay
  • Effective July 17, 2020:
    • Service will be temporarily suspended to the following destinations where transportation is unavailable due to widespread cancellations and restrictions into the area.
      • French Guiana
      • Guatemala
      • New Caledonia
    • Service resumes to the following countries
BahrainEthiopiaLebanonPakistan
BeninFaroe IslandLesothoSt. Marten
Burkina FasoGhanaMaldivesSri Lanka
BurundiGrenadaMozambiqueSuriname
Cape VerdeGuinea BissauNamibiaSwaziland (Eswatini)
CuracaoKenyaNigeriaZambia
Countries resuming mail acceptance with USPS July 17
  • Effective July 10, 2020:
    • Service resumes to:
      • Bahamas
      • Bangladesh
      • Egypt
      • India
      • Guatemala
      • Kuwait
      • Oman
      • Philippines
      • Thailand
      • Senegal
      • UAE
  • Effective July 2, 2020:
    • Service resumes to:
      • Algeria
      • Egypt
      • Kazakhstan
      • Morocco
      • Qatar
      • Tunisia
  • Effective June 26, 2020:
    • Service suspended to:
      • Cambodia
      • Dominica
    • Service resumes to:
      • British Virgin Isles
      • Saudi Arabia
  • Effective June 19, 2020: Service suspended to Jordan
  • Effective June 12, 2020:
  • Service suspended to:
    • Colombia
    • Ivory Coast
    • Kosovo
    • Myanmar
  • On May 29, 2020, a sixth sea transport departed with volume from the Chicago, JFK, and Miami International Service Centers and is estimated to arrive at the Rotterdam (Netherlands) port on June 23, 2020. Sea route arrival dates are not exact and may vary depending on weather related events and queuing at port of arrival.
    • Austria
    • Czech Republic
    • Denmark
    • Finland
    • Hungary
    • Netherlands
    • Poland
    • Spain
    • Sweden
    • Switzerland (Geneva and Zurich)
  • On May 23, 2020, a fifth sea transport destined for Brazil departed with volume from the Los Angeles (LAX) International Service Center and is estimated to arrive at the Port of Santos on June 28, 2020. Sea route arrival dates are not exact and may vary depending on weather related events and queuing at port of arrival.
This table outlines a typical sea transit delivery cycle that begins upon arrival to the destined port (estimated)
  • On May 20, a fourth sea transport with volume from the Chicago, JFK, and Miami International Service Centers and is estimated to arrive at the Rotterdam (Netherlands) port on June 15. Sea route arrival dates are not exact and may vary depending on weather-related events and queuing at the port of arrival.
    • Austria
    • Czech Republic
    • Denmark
    • Finland
    • Hungary
    • Netherlands
    • Poland
    • Spain
    • Sweden
    • Switzerland (Geneva and Zurich)

Shipments destined to these countries will need to factor in additional days required for unloading, customs clearance and road transit should be considered that can add an additional 14 business days on top of transit times.

This table outlines a typical sea transit delivery cycle that begins upon arrival to the destined port (estimated)

Effective May 29: Service resuming to Cambodia

Effective May 22:

  • Service suspended to:
    • Turkmenistan
    • Brunei
    • Cambodia
    • Uzbekistan
  • Service resumes to:
    • Antigua and Barbuda
    • Aruba
    • Barbados
    • Belize
    • Colombia
    • Jamaica
    • New Caledonia
    • Nicaragua
    • Trinidad and Tobago

Effective May 15:

  • Service resumes to Bosnia and Herzegovina, Estonia, Moldova (Republic of) & Montenegro
  • Service suspended to the British Virgin Islands
  • A third sea transport departed with volume from the Chicago, JFK, and Miami International Service Centers and is estimated to arrive at the Rotterdam (Netherlands) port on June 9, 2020. Sea route arrival dates are not exact and may vary depending on weather-related events and queuing at the port of arrival. This includes mail destined to:
    • Austria
    • Czech Republic
    • Denmark
    • Finland
    • Hungary
    • Netherlands
    • Poland
    • Spain
    • Sweden
    • Switzerland (Geneva and Zurich).
  • Surface transport estimated timeline after arrival in Rotterdam: Unloading (1-2 days), Customs Clearance (2 days), Transit to Central Sorting at Den Hague (1 day), Acceptance and Sorting (2-3 days), Road transit to the delivery address (1-4 days).

Effective May 8: Service resumes to Israel

Effective Apr 27

  • A second shipment destined for the following countries is now transporting by sea. While sea arrivals are estimated and subject to weather, average delays of 7-12 business days are expected.
    • Austria
    • Denmark
    • Hungary
    • Poland
    • Sweden
    • Czech Republic
    • Finland
    • Netherlands
    • Spain
    • Switzerland (Geneva and Zurich)

Effective Apr 20

  • Packages destined for the following countries will now be transported by sea. While sea arrivals are estimated and subject to weather, average delays of 7-12 business days are expected.
    • Austria
    • Denmark
    • Hungary
    • Poland
    • Sweden
    • Czech Republic
    • Finland
    • Netherlands
    • Spain
    • Switzerland

Effective Apr 14

  • Timeframes for when a mailpiece will be returned to sender will be temporarily extended until further notice. For all mail classes the timeframe will be extended to 30 days from attempted delivery.

Suspension Due to Foreign Postal Operator Service Suspension

BoliviaHondurasMalawiSouth Africa
ChadKyrgyzstanPanamaTurkmenistan
Dominican RepublicLibyaRwanda
EcuadorMadagascar 

Suspension Due to Unavailability of Transportation

AngolaFijiLiberiaSouth Sudan
AzerbaijanFrench GuianaMauritaniaSudan
BermudaFrench PolynesiaMauritiusTajikistan
BotswanaGambiaMongoliaTanzania
BruneiGuatemalaMyanmarTimor-Leste
CambodiaGuyanaPapua New GuineaTonga
CameroonHaitiRepublic of CongoTurks & Caicos
Cayman IslandsIraqSamoaUganda
Cook IslandsIvory CoastSeychellesUzbekistan
Costa RicaJordanSierra LeoneVanuatu
CubaKiribatiSolomon IslandsVenezuela
Democratic Republic of the CongoKosovoBahamasYemen
DominicaLaosZimbabwe