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USPS Service Impacts Due to COVID-19

Updated May 21, 2020

Our partner carrier, USPS continues to provide the latest updates on their website.

Find all the latest changes summarized below for USPS services. Both domestic U.S. shipments and international shipments are experiencing delays with processing and delivery.

U.S. Shipments

  • Priority Mail & First Class Package two-day and three-day service commitments will be extended to three and four days respectively until further notice.
  • Names of recipients will be collected verbally for proof of delivery to eliminate the need for collecting signatures.
  • Due to limited airline route availability, Priority Mail Express guarantees for shipments to and from Alaska are being limited to loss only.

Military & Diplomatic Mail (APO/FPO/DPO) Service Disruptions

Effective May 21: The Department of Defense notified the USPS that the temporary service suspension to the DPO ZIP codes listed below will be lifted.

CityStateZIP CodeCityStateZIP Code

Effective April 9 through June 4:

  • Diplomatic mail (DPO) is temporarily suspended to the following zip codes listed below. Refrain from entering items addressed to these destinations, until further notice.
CityStateZIP Code CityStateZIP Code
DPOAE09178-9997 DPOAE09831-9997
DPOAE09283-9997 DPOAE09846-9997
DPOAE09488-9997 DPOAE09854-9997
DPOAE09489-9997 DPOAE09857-9997
DPOAE09734-9997 DPOAE09860-9997
DPOAE09813-9997 DPOAE09864-9997
DPOAE09817-9997 DPOAE09867-9997
DPOAE09820-9997 DPOAE09869-9997
DPOAE09826-9997 DPOAP96210-9997
DPOAE09828-9997 DPOAP96532-9997

International Shipments

Effective May 22:

  • Service suspended to:
    • Turkmenistan
    • Brunei
    • Cambodia
    • Uzbekistan
  • Service resumes to:
    • Antigua and Barbuda
    • Aruba
    • Barbados
    • Belize
    • Colombia
    • Jamaica
    • New Caledonia
    • Nicaragua
    • Trinidad and Tobago

Effective May 15:

  • Service resumes to Bosnia and Herzegovina, Estonia, Moldova (Republic of) & Montenegro
  • Service suspended to the British Virgin Islands
  • A third sea transport departed with volume from the Chicago, JFK, and Miami International Service Centers and is estimated to arrive at the Rotterdam (Netherlands) port on June 9, 2020. Sea route arrival dates are not exact and may vary depending on weather-related events and queuing at the port of arrival. This includes mail destined to:
    • Austria
    • Czech Republic
    • Denmark
    • Finland
    • Hungary
    • Netherlands
    • Poland
    • Spain
    • Sweden
    • Switzerland (Geneva and Zurich).
  • Surface transport estimated timeline after arrival in Rotterdam: Unloading (1-2 days), Customs Clearance (2 days), Transit to Central Sorting at Den Hague (1 day), Acceptance and Sorting (2-3 days), Road transit to the delivery address (1-4 days).

Effective May 8: Service resumes to Israel

Effective Apr 27

  • A second shipment destined for the following countries is now transporting by sea. While sea arrivals are estimated and subject to weather, average delays of 7-12 business days are expected.
    • Austria
    • Denmark
    • Hungary
    • Poland
    • Sweden
    • Czech Republic
    • Finland
    • Netherlands
    • Spain
    • Switzerland (Geneva and Zurich)

Effective Apr 20

  • Packages destined for the following countries will now be transported by sea. While sea arrivals are estimated and subject to weather, average delays of 7-12 business days are expected.
    • Austria
    • Denmark
    • Hungary
    • Poland
    • Sweden
    • Czech Republic
    • Finland
    • Netherlands
    • Spain
    • Switzerland

Effective Apr 14

  • Ttimeframes for when a mailpiece will be returned to sender will be temporarily extended until further notice. For all mail classes the timeframe will be extended to 30 days from attempted delivery.

Suspension Due to Foreign Postal Operator Service Suspension

BotswanaFrench PolynesiaMalawiRwanda
British Virgin IslandsHondurasMaldivesSamoa
Cayman IslandsIndiaMauritiusSouth Africa
ChadIraqMongoliaSri Lanka
Dominican RepublicKuwaitNew CaledoniaTurkmenistan

Suspension Due to Unavailability of Transportation

AlgeriaCosta RicaLiberiaSouth Sudan
Antigua and BarbudaDemocratic Republic of the CongoMoroccoSuriname
ArgentinaEgyptMozambiqueSwaziland (Eswatini)
AzerbaijanFaroe IslandNicaraguaTanzania
BangladeshGrenadaPakistanTrinidad & Tobago
BarbadosGuatemalaPapua New GuineaTunisia
BelizeGuinea BissauParaguayTurks & Caicos
BeninGuyanaPhilippinesUnited Arab Emirates
Burkina FasoJamaicaRepublic of CongoUruguay
BurundiKazakhstanSaudi ArabiaVanuatu
Cape VerdeKiribatiSeychellesYemen
ChileLaosSierra LeoneZambia
ColombiaLebanonSint Maarten 
Cook IslandsLesothoSolomon Islands