Update Aug 17, 2023
We have good news for our Brampton users: our Brampton branch will remain open. We had initially communicated that the last day would be Friday, August 18. Our team has been able to make some staffing changes that will allow us to keep this branch open.
Remember that you can customize your notification settings about specific branch updates like power outages or changes to branch hours. Find this in your Settings / Notifications / Branch Notifications
Thank you for your understanding and continued support.
The Chit Chats Team
As part of our ongoing commitment to enhance and optimize our services, we’ve made the difficult decision to close three of our branches: Chit Chats Ottawa East, Edmonton NE and Brampton.
We want to assure you that this decision was not made lightly as our mission to provide your business with low-cost shipping remains unwavering. Here’s what you need to know if you frequent one of these branches.
If getting to another location in the area doesn’t work for your business, check out our other access options such as scheduling a Canpar pickup or mailing in your shipments directly to our hub.
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Managing Your Return Shipments
If you have any outstanding return shipments, please make sure to pick them up by the last day at your branch. Any shipments not claimed by the branch closing date will be redirected to a nearby branch.
For future returns, please take a moment to update your return preferences so we know how you’d like us to process them. Options include picking up at an alternate nearby branch or receiving them by mail. Learn about your return options here>>
If you have branch notifications enabled please update your settings if you wish to subscribe to updates for another branch.
We value your loyalty and support. Our team is available to assist you in any way we can during this transition and to help minimize inconvenience. Please don’t hesitate to contact us with your questions and feedback.