Feature Release Notes: March 2019

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Find all the latest updates for new releases, improvements and bug fixes for the month of March.

New features & updates

  • Need to find the closest Chit Chats location? Access our locations page easily from your left hand side bar navigation
  • If any changes are made to update your postage type or customs description they will be visible in your shipment details view
  • QZ tray certificate updated and all bugs have been resolved
  • Assign your default size and weight units in your Settings / Shipping / Default Units so the default will be selected, when creating new shipments, shipping presets and during the shipment import edit step
  • Sort your imported shipments by order number, country, postage or package

Website

Learn about our UPS Mail Innovations and Asendia services on our carrier pages.

Client success stories

Get inspired with our client success stories.

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Feature Release Notes: Feb 2019

Here’s our monthly round up of all the updates and new features we’ve released during February.

New features & updates

  • New notifications pop up that will show at a glance your most recent notifications
  • Updates to our Declaration
  • Updates to TSA restrictions which apply to packages being shipped with Asendia or UPS MI
  • Improvements to our Help & Support portal to help make it easier to find valuable information and commonly asked questions
  • Bug fixes for Canpar tracking numbers and tracking updates

Integration updates

  • Printing postage labels in the order they were imported
  • Improvements to parsing country codes

Website

We’ve added a few new pages to our website. Check them out below!

USPS

Find details on the different USPS services

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Feature Release Notes: Jan 2019

We are already a month into the New Year! That means we’ve got our monthly round up of all the new features and latest updates for the month of January.

New Features & Improvements

  • Improvements to eBay integration and API
    • Cancelled orders will not import
  • Search by tracking code in shipments’ search bar
  • Platform performance improvements
  • Other small bug fixes
    • Shipping calculator
    • Buying shipments from shipment search page
    • Bug fix with Internet Explorer layout

Website

Branches & locations

Feature Release Notes: Nov 2018

We’ve got the latest round up of all the latest improvements and new features that we’ve released in November.

New Features

Integration Improvements

  • eBay parsing error fixed
  • Remove shipped and invalid orders from eBay import
  • Omit invalid eBay and Amazon phone numbers during import

Branch and Location Updates

 

Feature Release Notes: Oct 2018

Here’s the latest round up of all the features and improvements we’ve been working on over the last month.

New Features

  • Chit Chats Domestic – stay tuned as we’re close to sharing details for an alternative to our Chit Chats Canada Tracked service
  • Invoice reminder for shipments will appear if shipments require an invoice. Invoices are mandatory for the following types of shipments:
    • Any high value shipments to the U.S. valued over $300 USD
    • All Amazon FBA destined packages
  • You can mark these shipments as Invoice provided by selecting > Other > Mark as Invoice Provided

Integration Improvements

Other Improvements

Location and Other Updates

 

 

Feature Release Notes: Sept 2018

Find all the latest updates and new features we’ve been working on since last month.

New Features

  • View all your transactions as Statements which can be easily downloaded as a PDF
    • Find this in Settings / Credits & Billing / Billing / Current Statement or All Statements

Statements: Chit Chats Settings / Credit & Billing

New Integrations and Fixes

Other Improvements

  • New and improved onboarding for new clients 
  • Better visibility on tracking availability for all postage types and estimated range of delivery in business days
  • Bug fix to show Delivered ‘state’ only when shipment is fully tracked with delivery confirmation
  • Improvements to Asendia delivery transit times for shipments destined to the UK

Branch and Location Updates

As we approach the busy season ahead we wanted to remind clients to sort and batch your shipments to help ensure your packages are processed in a timely fashion.

Chit Chats Referral Program

Feature Release Notes: Aug 2018

Find all the latest updates and new features we’ve been working on since last month.

July 24, 2018 – Sep 7, 2018

New Features

  • USPS partner tracking integration
    • More visibility and updates on USPS’ tracking page. Chit Chats is now recognized as a carrier partner with USPS! Once Chit Chats processes your shipments, USPS will receive an update and post an event on their tracking page. This new tracking event will show your customers their package has shipped and in transit to USPS.
    • The tracking event will say: Arrived Shipping Partner Facility, USPS Awaiting Item.
    • For eBay and Amazon clients this will provide a tracking event as soon as Chit Chats processes your shipment so there is no delay for waiting for an updated tracking event directly from USPS.
    • This currently only applies to clients who buy postage with Chit Chats.

Integration Improvements

  • Bulk editing is finally here!
    • We heard your feedback on editing shipments manually and how time consuming it can be. Before you import shipments into your account you can  now easily edit shipments in bulk.
  • Integration for eBay clients is available for clients and we need your feedback.
  • Your shipments will sort in the same order as your Etsy or Shopify store so you can stay organized.
  • Company Name field will now import from Shopify.

Other Updates

  • Fixes to remove any refunded postage shipments from client batches
  • Improved carrier tracking page for Asendia shipments

Location and Branch Updates

Feature Release Notes: Jul 2018

Find all the latest improvements and new features we’ve released over the last month.

June 16, 2018 – July 23, 2018

New Features

Platform Improvements

  • Search icon is now clickable

Integration Improvements

  • Missing mail classes added for Endicia import
  • Incomplete recipient phone number will not prevent Stamps XML, Endicia or ShipStation import
  • Partial dimensions from Stamps XML can be imported
  • Shipments can be imported into selected client batch
  • Coming soon to all clients: Bulk edit shipments before importing (currently in beta testing)

Location and Branch updates

  • Extended hours at Pickering branch started on July 23rd
    • 9:00 am to 6:00 pm
  • Second Burnaby drop spot launched – Gain access here.

 

Chit Chats Referral Program

Feature Release Notes: Jun 2018

It’s time for our monthly round up of all the new features and improvements we’ve been working on since last month.

May 19, 2018 — June 15, 2018

New Features

  • Asendia relaunched in Ontario — all known bugs have been resolved.
  • Asendia now available for clients in the Atlantic region.
  • Simplify payments! Use credits to pay for shipping supplies and services.

Improvements

  • Find helpful tips in our updated rate cards. Shipping can be complicated so we’re here to help.
  • Improved parsing to customer name and address when copy and pasting.
  • Updated verification design for new accounts with useful tips to start shipping
  • Tracking page improved to provide clarity for shipments without carrier tracking

Location and Branch updates

  • New test drop spots in Burnaby, Richmond and Surrey! Sign-up here.
  • Atlantic region: Google manifest retired. We’re working on making our platform better for many reasons but the main one:

keep our rates low and add more services to help Canadian businesses thrive.

  • Asendia now available in the Atlantic region in lieu of DHL & Yodel

We’re always looking for ways to offer the lowest postage rates that will save you money and simplify shipping. Feel free to contact us if you have any feedback or questions.

 

Chit Chats Referral Program

Feature Release Notes: May 2018

Here’s the latest round up of all the new features and improvements we’ve been working on since last month.

April 20, 2018 — May 18, 2018

New Features

  • Carrier tracking is now linked in the shipment details and the Chit Chats public tracking page!

Clicking on the carrier tracking number will directly link to the appropriate carrier tracking pages (i.e. USPS, Canada Post).

Account shipment details page
Public tracking page
  • Shopify and Etsy clients that have their store(s) connected can now choose: what type of tracking to send (carrier tracking if available or Chit Chats tracking)and when to send tracking back to customers. Find details on how to update your settings here.
  • Support for ShipStation CSV import and Endicia CSV import for clients that purchase postage through these platforms.
  • Import straight into a batch from the import page.

TIP: Create a batch label and group multiple shipments to make processing more efficient. Click here to learn how to batch your shipments.

Improvements

  • Updates to importing instructions: if you buy postage with Chit Chats or if you already have postage.
  • Shopify imports will only include subtotal of goods (won’t include shipping costs).
  • Optimized speed of the search function when searching shipments within your account.
  • Improved alert for any pending fees required to receive your shipments and prevent any delays.
  • Updates to the transaction report: select date ranges and transaction type category in the drop down menu. Find this in your Settings / Credits & Billing / Transactions Report.
  • Added description for all international postage as a reminder that shipments with international destinations may be subject to duties and taxes (including shipments destined to Canada via the US).

Location and Branch updates

  • New drop spots in Brampton, Scarborough and Vaughan! Details are coming soon to all those that reached out to us. Thanks for your patience.

 

Chit Chats Referral Program