Hours of Operation: BC region updates

Starting May 1, 2019 hours of operation will be extended at the following branches.

Vancouver branch

  • Monday to Friday 9:30 am-7:00 pm
  • Saturday & Sunday Closed

Richmond branch

  • Monday to Friday 9:30 am-7:00 pm
  • Saturday & Sunday Closed

Our Surrey branch hours of operation will remain the same.

  • Monday to Friday 9:30 am-5:00 pm
  • Saturday & Sunday Closed
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Hours of Operation: Easter 2019

Please note our hours of operation for the upcoming Easter holiday. Don’t forget to plan in advance and advise your customers accordingly.

Thursday, April 18, 2019

  • Regular business hours at all branches & drop spots
  • Chit Chats Canada and Chit Chats International shipments received on Thursday, April 18 will be processed Monday, April 22 and may have tracking delays due to the holiday (Good Friday, April 19)
  • All USPS shipments received Thursday, April 18 will be handed off to USPS on Friday, April 19
  • All shipments received in the Atlantic region on Wednesday, April 17 will be processed Monday, April 22

Friday, April 19, 2019

  • All branches & drop spot locations will be closed except for special holiday hours at the following branches:
    • Richmond 10:00 am to 2:00 pm
    • Mississauga 9:00 am to 2:00 pm
    • Markham 10:00 am to 3:00 pm
    • All USPS shipments received Friday, April 19 will be handed off to USPS on Saturday, April 20
    • All other shipments (UPS MI, Canada Tracked, International Standard, Asendia, UPS/FedEx) will be handed off to carriers on Monday, April 22
  • There will be no pick ups scheduled
  • The Vancouver After Hours Drop Box will be checked on Monday, April 22

Saturday, April 20, 2019

  • All branches & drop spot locations will be closed 

Sunday, April 21, 2019 Easter Sunday

  • All branches & drop spot locations will be closed

Monday, April 22, 2019

  • Back to regular business hours for all branches and drop spots except in BC the Main Street drop spot will be closed
  • Regular pick up schedules will resume

We wish you a Happy Easter!

The Chit Chats Team

Hours of Operation: Extended Hours at Pickering & Markham Branches

We will be extending our hours at our Pickering and Markham branch starting Monday, April 1, 2019.

Pickering branch

  • Monday to Friday 9:00 am to 7:00 pm
  • Saturday & Sunday Closed

Markham branch

  • Monday to Friday 9:00 am to 7:00 pm
  • Saturday Closed
  • Sunday 10:00 am to 2:00 pm

We appreciate your feedback and will continue to work towards offering more options and services to help make shipping easier for you.

Happy shipping!

Hours of Operation: Family Day 2019

February 18 is Family Day, a statutory holiday, that is observed in British Columbia, New Brunswick, Alberta, Manitoba, Ontario and Saskatchewan. In Nova Scotia this is observed as Heritage Day.

Find our hours of operation below and don’t forget to plan ahead.

Friday, February 15, 2019

  • Regular business hours at all branches & drop spots
  • Chit Chats Canada and Chit Chats International shipments received on Friday, February 15 will be processed Tuesday, February 19
  • USPS shipments received Friday, February 15 will be handed off to USPS as usual on Saturday, February 16
  • All shipments received in the Atlantic region on Friday, February 15 will be processed on Tuesday, February 19

Saturday, February 16, 2019

  • All branches & drop spots will be closed 

Sunday, February 17, 2019

  • All branches & drop spot locations will be closed except for regular hours at the following branches:
  • Mississauga 9:00 am to 1:00 pm
  • Markham 10:00 am to 2:00 pm

Monday, February 18, 2019

  • All branches & drop spot locations will be closed except for special holiday hours at the following branches:
  • There will be no pick ups scheduled for BC, Ontario and Atlantic region clients
  • Vancouver After Hours Drop Box will be checked on Tuesday, February 19

Tuesday, February 19, 2019

  • Back to regular business hours for all branches and drop spots
  • Regular pick up schedules will resume

We wish everyone a restful Family Day.

The Chit Chats Team

Hours of Operation: Extended Hours at Mississauga & Toronto Branch

We’re happy to announce extended hours at our Mississauga and Toronto branch.

Starting Friday, February 1, 2019 the new hours will be as follows:

Mississauga branch

  • Monday to Friday 9:00 am to 6:00 pm
  • Saturday Closed
  • Sunday 9:00 am to 1:00 pm

Toronto branch

  • Monday to Friday 9:00 am to 5:30 pm
  • Saturday and Sunday Closed

We appreciate your feedback and will continue to work towards offering more options and services to help make shipping easier for you.

Happy shipping!

Shipping Tips for the Holiday Season

We know that this is a busy time of year! For USPS and other carriers the next few weeks are the busiest time of year with millions of parcels being mailed, shipped and delivered. The United States Postal Service said it is expecting to deliver nearly 15 billion pieces of mail and 900 million packages between Thanksgiving and New Year’s Day – now that’s a lot of packages!

Due to the heavy shipping volumes please keep in mind that there may be some tracking delays. We’ve noticed some carriers have been slower with tracking updates and some packages have been taking longer than the estimated delivery times provided by the carrier.

For international shipments, keep in mind that sometimes packages may encounter customs delays which are beyond our control. It’s important to manage your customer’s expectations and let them know of possible scenarios as international shipments are handed off to different carriers and the postal authority in the destination country handles the final mile delivery. Read our blog post on international shipping tips to learn more.

 

 

 

 

 

Chit Chats’ 2018 Holiday Hours of Operation by Region

It’s the final rush before the holidays and we have our holiday hours of operation.

Don’t forget you can reference carrier cut-off dates in our recommended shipping deadlines blog post to meet the holiday rush and get your packages to your customers before December 25, 2018.

2018 Holiday Hours

The holidays are an amazing time for family and friends and also an opportunity to help those in need. Chit Chats is collecting any food and toy donations for charities in our branches. During the month of December, please feel free to drop off any food or toy donations at our branches.

2018 Holiday Hours – Ontario Region Clients

Chit Chats 2018 Holiday Hours of Operation for Ontario Region Clients

To help you plan ahead for the busiest time of year, we’ve got our hours of operation for the 2018 holiday season. For holiday shipping deadlines, please reference our 2018 Holiday Shipping Deadlines blog post as the cut-off days vary by region and carrier.

Don’t forget to plan ahead and advise your customers in advance. Packages need to be received by Chit Chats according to the cut-off dates and please keep in mind that carriers predict the week leading up to December 25 to be the busiest mailing, shipping and delivery week.

ONTARIO REGION

Sun Dec 23

  • Regular Sunday hours
    • Markham 10:00 am-2:00 pm 
    • Mississauga 9:00 am-1:00 pm
    • Computers will be shut down 30 min prior to close
  • USPS packages dropped off Sun Dec 23 will be handed off to USPS Mon Dec 24
  • Asendia, Chit Chats Canada or Domestic, Chit Chats International, UPS MI, U.S. FedEx and UPS packages dropped off Sun Dec 23 will be handed off to carriers Mon Dec 24

Mon Dec 24

  • All branches open 9:00 am-2:00 pm
  • Computers will be shut down 30 min prior to close
  • USPS packages dropped off Mon Dec 24 will be handed off to USPS Wed Dec 26
  • Chit Chats Canada or Domestic, Chit Chats International, Asendia, UPS MI, U.S FedEx and UPS packages dropped off Mon Dec 24 will be handed off to carriers Thu Dec 27

Tue Dec 25

  • All branches closed and no pick ups scheduled

Wed Dec 26

  • All branches closed and no pick ups scheduled
  • Special holiday hours
    • Mississauga 9:00 am-2:00 pm
    • Markham 10:00 am-3:00 pm
    • Computers will be shut down 30 min prior to close
  • USPS packages dropped off Wed Dec 26 will be handed off to USPS Thu Dec 27
  • Chit Chats Canada or Domestic, Chit Chats International, Asendia, UPS MI, U.S FedEx and UPS packages dropped off Wed Dec 26 will be handed off to carriers Thu Dec 27

Thu Dec 27

  • Regular business hours at the branches

Fri Dec 28

  • Regular business hours at the branches
  • USPS packages dropped off Fri Dec 28 will be handed off to USPS Sat Dec 29
  • Asendia, Chit Chats Canada or Domestic, Chit Chats International, UPS MI, U.S. FedEx & UPS  packages dropped off Fri Dec 28 will be handed off to carriers Mon Dec 31

Mon Dec 31

  • All branches open 9:00 am-2:00 pm
  • Computers will be shut down 30 min prior to close
  • USPS packages dropped off Mon Dec 31 will be handed off to USPS Wed Jan 2
  • Chit Chats Canada or Domestic and Chit Chats International packages dropped off Mon Dec 31 will be handed off to carriers Thu Jan 3
  • Asendia, UPS MI, U.S. FedEx & UPS packages dropped off Mon Dec 31 will be handed off to carriers Wed Jan 2

Tue Jan 1

  • All branches close and no pick ups scheduled

Wed Jan 2

  • Back to regular business hours for all branches

ONTARIO DROP SPOTS  *Updated Dec 21

Burlington drop spot

  • Mon Dec 24 – 9:00 am-3:00 pm
  • Tue Dec 25 Closed
  • Wed Dec 26 Closed
  • Mon Dec 31 – 9:00 am-3:00 pm
  • Tue Jan 1 Closed

Vaughan drop spot

  • Mon Dec 24 – 9:00 am-1:30 pm
  • Tue Dec 25 Closed
  • Wed Dec 26 Closed
  • Mon Dec 31 – 9:00 am-1:30 pm
  • Tue Jan 1 Closed

 

2018 Holiday Hours – Quebec Region Clients

Chit Chats 2018 Holiday Hours of Operation for Quebec Region Clients

To help you plan ahead for the busiest time of year, we’ve got our hours of operation for the 2018 holiday season. For holiday shipping deadlines, please reference our 2018 Holiday Shipping Deadlines blog post as the cut-off days vary by region and carrier.

Don’t forget to plan ahead and advise your customers in advance. Packages need to be received by Chit Chats according to the cut-off dates and please keep in mind that carriers predict the week leading up to December 25 to be the busiest mailing, shipping and delivery week.

QUEBEC REGION

Mon Dec 24

  • Montreal branch open 9:00 am-2:00 pm with limited pick ups available
  • Computers will be shut down 30 min prior to close
  • USPS, U.S. FedEx & UPS shipments received Mon Dec 24 will be handed off to carriers Wed Dec 26
  • Chit Chats Canada or Domestic and Chit Chats International packages received Mon Dec 24 will be handed off to carriers Fri Dec 28

Tue Dec 25

  • Montreal branch closed and no pick ups scheduled

Wed Dec 26

  • Montreal branch closed and no pick ups scheduled

Thu Dec 27

  • Montreal branch regular business hours

Fri Dec 28

  • Montreal branch regular business hours

Mon Dec 31

  • Montreal branch open 9:00 am-2:00 pm with limited pick ups available
  • Computers will be shut down 30 min prior to close
  • USPS, U.S. FedEx & UPS shipments received Mon Dec 31 will be handed off to carriers Wed Jan 2
  • Chit Chats Canada or Domestic and Chit Chats International packages received Mon Dec 31 will be handed off to carriers Fri Jan 4

Tue Jan 1

  • Montreal branch closed and no pick ups scheduled

Wed Jan 2

  • Montreal branch back to regular business hours

QUEBEC DROP SPOTS (Plateau Mont-Royal, Laval and Downtown Montreal)

  • Mon Dec 24 Close at 4:00 pm
  • Tue Dec 25 Closed
  • Wed Dec 26 Closed
  • Thu Dec 27 Regular business hours
  • Fri Dec 28 Regular business hours
  • Mon Dec 31 Close at 4:00 pm
  • Tue Jan 1 Closed
  • Wed Jan 2 Regular business hours

2018 Holiday Hours – BC Region Clients

Chit Chats 2018 Holiday Hours of Operation for BC Region Clients

To help you plan ahead for the busiest time of year, we’ve got our hours of operation for the 2018 holiday season. For holiday shipping deadlines, please reference our 2018 Holiday Shipping Deadlines blog post as the cut-off days vary by region and carrier.

Don’t forget to plan ahead and advise your customers in advance. Packages need to be received by Chit Chats according to the cut-off dates and please keep in mind that carriers predict the week leading up to December 25 to be the busiest mailing, shipping and delivery week.

BC REGION

Fri Dec 14

  • All branches close at 3:00 pm
  • Computers will be shut down 30 min prior to close
  • Any packages dropped off Fri Dec 14 at the Burnaby, Main Street or North Vancouver drop spots will not be processed until Mon Dec 17 and handed off to carriers Tue Dec 18
  • USPS and UPS MI packages dropped off Fri Dec 14 will be handed off to carriers Sat Dec 15
  • U.S. FedEx and UPS packages dropped off Fri Dec 14 will be handed off to carriers Mon Dec 17
  • Asendia packages dropped off Fri Dec 14 will be handed off to the carrier Tue Dec 18
  • Chit Chats Canada and Chit Chats International packages dropped off Fri Dec 14 at our Richmond and Vancouver branch will be handed off to carriers Mon Dec 17
  • Chit Chats Canada and Chit Chats International packages dropped off Fri Dec 14 at our Surrey branch will be handed off to carriers Tue Dec 18

Fri Dec 21

  • Regular business hours at all branches
  • USPS packages dropped off Fri Dec 21 will be handed off to USPS Sat Dec 22
  • Chit Chats Canada and Chit Chats International packages dropped off Fri Dec 21 at our Richmond and Vancouver branch will be handed off to carriers Mon Dec 24
  • Chit Chats Canada and Chit Chats International packages dropped off Fri Dec 21 at our Surrey branch will be handed off to carriers Thu Dec 27
  • UPS MI, U.S. FedEx and UPS packages dropped off Fri Dec 21 will be handed off to carriers Mon Dec 24
  • Asendia packages dropped off Fri Dec 21 will be handed off to the carrier Fri Dec 28
  • Vancouver after hours drop box will be checked Thu Dec 27 (for packages dropped off during the weekend)

Mon Dec 24

  • All branches closed and no pick ups scheduled

Tue Dec 25

  • All branches closed and no pick ups scheduled

Wed Dec 26

  • Vancouver & Surrey branches closed and no pick ups scheduled
  • Special holiday hours
    • Richmond 10:00 am-2:00 pm
    • Computers will be shut down 30 min prior to close
  • USPS, UPS MI, U.S. FedEx & UPS, Chit Chats Canada and Chit Chats International packages dropped off Wed Dec 26 will be handed off to carriers Thu Dec 27 (with the exception of Chit Chats Canada and Chit Chats International packages dropped off at our Surrey branch which will be handed off to carriers Fri Dec 28)
  • Asendia packages dropped off Wed Dec 26 will be handed off to the carrier Fri Dec 28
  • Vancouver after hours drop box will be checked Thu Dec 27

Thu Dec 27

  • Regular business hours at the branches

Fri Dec 28

  • Regular business hours at the branches
  • USPS packages dropped off Fri Dec 28 will be handed off to USPS Sat Dec 29
  • Chit Chats Canada and Chit Chats International packages dropped off Fri Dec 28 will be handed off to carriers Mon Dec 31 (except if dropped off at Surrey will be handed off Wed Jan 2)
  • UPS MI, U.S. FedEx & UPS packages dropped off Fri Dec 28 will be handed off to carriers Mon Dec 31
  • Asendia packages dropped off Fri Dec 28 will be handed off to the carrier Fri Jan 4
  • Vancouver after hours drop box will be checked Wed Jan 2 (for packages dropped off during the weekend)

Mon Dec 31

  • All branches closed and no pick ups scheduled

Tue Jan 1

  • All branches closed and no pick ups scheduled

Wed Jan 2

  • Back to regular business hours for all branches

BC DROP SPOTS

Burnaby (Lake City area)

  • Mon Dec 24 Close at 1:00 pm
  • Tue Dec 25 Closed
  • Wed Dec 26 Regular business hours
  • Mon Dec 31 Close at 1:00 pm
  • Tue Jan 1 Closed

Main Street

  • Mon Dec 24 Closed
  • Tue Dec 25 Closed
  • Wed Dec 26 Closed
  • Mon Dec 31 Closed
  • Tue Jan 1 Closed

North Vancouver

  • Mon Dec 24 to Tue Jan 1 Closed