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Partner Carrier Service Updates: COVID-19

Due to the influx of shipping volumes and COVID-19 all carriers are experiencing service delays that impact processing and the delivery of shipments. We strongly suggest letting your customers know in advance that packages are delayed both domestically, to the U.S. and worldwide.

For the most current information from our partner carriers, please visit their websites directly.

Partner Carriers 

USPS Status: Operational with delays

Canada Post Status: Operational with extreme delays

Canpar Status: Operational with delays

Asendia Status: Operational with severe delays

Chit Chats International Standard Status: Operational with delays

  • As this is a non-tracked service, please expect longer than normal timelines for expected delivery.
  • There may be extended delays and service interruptions for select international destinations. Please consult the local postal authority in the destination country for more information.

International Postal Authorities

International shipments are handed off to the destination country’s postal authority for final mile delivery to your customers. Due to COVID-19, many countries particularly parts of Asia and Europe are experiencing delays in the processing and delivery of international inbound mail.

The following countries have suspended mail services:
Angola
Antigua and Barbuda
Aruba
Azerbaijan
Barbados
Bahamas
Belize
Bermuda
Bolivia
Bosnia and Herzegovina
Botswana
Brunei
Cameroon
Cambodia
Cayman Islands
Chad
Cook Islands
Costa Rica
Cuba
Democratic Republic of the Congo
Dominica
Dominican Republic
Ecuador
Estonia
Fiji
French Guiana 
French Polynesia
Gambia
Guatemala 
Guyana
Haiti
Honduras
Iraq
Ivory Coast
Jamaica
Jordan
Kiribati
Kosovo
Kyrgyzstan
Laos
Liberia
Libya
Madagascar
Malawi
Mauritania
Mauritius
Mongolia
Montenegro
Myanmar
Nicaragua
Panama
Papua New Guinea
Republic of Congo
Rwanda
Samoa
Seychelles
Sierra Leone
Solomon Islands
South Africa
South Sudan
Sudan
Tajikistan
Tansania
Timor-Leste
Tonga
Trinidad & Tobago
Turkmenistan
Turks & Caicos
Uganda
Uzbekistan
Vanuatu
Venezuela
Yemen
Zimbabwe
Expect lengthy delays for packages destined to the following countries due to service disruptions:
Australia: Australia Post has advised that written proof of delivery is suspended, until further notice, for inbound items.
China
Denmark: PostNord Denmark
France: La Poste delivery standards will not be guaranteed
Delays in delivery should be expected and force majeure remains in effect.
Georgia
Germany: Deutsche Post
United Kingdom: Royal Mail
Greece
Hong Kong
Iceland
Indonesia
Iran
Ireland: An Post
Israel
Italy: Poste Italiane
Japan: Japan Post
Latvia
Lithuania
Netherlands: PostNL
New Zealand
Poland
Portugal
Romania
Russian Federation
Slovakia
South Korea
Spain
Sweden: PostNord Sweden
Switzerland
Thailand: Thailand Post
Togo
Turkey
Ukraine
Vatican