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Partner Carrier Service Updates: COVID-19

Due to the influx of shipping volumes and COVID-19 all carriers are experiencing service delays that impact processing and the delivery of shipments. We strongly suggest letting your customers know in advance that packages are delayed both domestically, to the U.S. and worldwide.

For the most current information from our partner carriers, please visit their websites directly.

Partner Carriers 

USPS Status: Operational with delays

Canada Post Status: Operational with delays

Canpar Status: Operational with delays

Asendia Status: Operational with severe delays

Chit Chats International Standard Status: Operational with delays

  • As this is a non-tracked service, please expect longer than normal timelines for expected delivery.
  • There may be extended delays and service interruptions for select international destinations. Please consult the local postal authority in the destination country for more information.

International Postal Authorities

International shipments are handed off to the destination country’s postal authority for final mile delivery to your customers. Due to COVID-19, many countries particularly parts of Asia and Europe are experiencing delays in the processing and delivery of international inbound mail.

The following countries have suspended mail services:
Angola
Brunei
Cambodia
Cameroon
Chad
Cuba
Honduras
Laos
Lebanon
Liberia
Libya
Madagascar
Mauritius
Mongolia
Myanmar
Niger
Panama
Republic of Congo
Seychelles
Sierra Leone
South Sudan
Tajikistan
Timor-Leste
Turkmenistan
Turks & Caicos
Vanuatu
Western Samoa
Yemen
Expect lengthy delays for packages destined to the following countries due to service disruptions:
Australia: Australia Post has advised that written proof of delivery is suspended, until further notice, for inbound items. As of September 2020 there is a significant backlog of shipment causing delays.
Brazil: 96% of postal workers resume work and the Brazilian Postal Service, Correios works to get postal service back to normal service levels.
China
Denmark: PostNord Denmark
France: La Poste delivery standards will not be guaranteed
Delays in delivery should be expected and force majeure remains in effect.
Georgia
Germany: Deutsche Post
United Kingdom: Royal Mail
Greece
Hong Kong
Iceland
Indonesia
Iran
Ireland: An Post
Israel
Italy: Poste Italiane
Japan: Japan Post
Latvia
Lithuania
Netherlands: PostNL
New Zealand
Poland
Portugal
Romania
Russian Federation
Samoa: Expect delays with Samoa Post as all inbound mail will be processed once per week and subject to a seven-day quarantine before being processed and delivered.
Slovakia
South Korea
Spain
Sweden: PostNord Sweden
Switzerland
Thailand: Thailand Post
Togo
Turkey
Ukraine
Vatican