Updated Sep 16, 2021
Our partner carrier networks are still experiencing delays. Expect continued delays with shipments. Delays impact processing, tracking updates and delivery times for all shipments. Carriers are processing and delivering record volumes while maintaining the necessary COVID precautions.
Our client support agents do not have any additional information than what is shown on the tracking pages.
The Chit Chats Team
As always delivery times are estimated and not guaranteed. Most carriers have removed any service guarantees.
Communication is key! Let your customers know that packages are seeing delays. Find the most up-to-date details directly on our partner carrier’s website linked below.
Partner Carriers
USPS: Reported delays with processing & delivery
Update Sep 16: USPS will suspend international mail acceptance to Libya and also advised of the continued suspension to Australia as transportation is unavailable due to widespread cancellations and restrictions into the area. Customers are asked to refrain from mailing items to these countries until further notice. Read more.
Canada Post: Expect delays
Canpar (Pickups): Additional delays
Canpar has informed us of delays related to the seasonal volumes and COVID-19 safety precautions. Expect an additional 1-2 business days delay for pickups. Read more
Asendia Status: Operational with severe delays
Update Sep 10, 2021
Australia Post is experiencing a high volume of shipments due to COVID-19 and shipments are experiencing delays. Our partner carriers have also advised that NZ Post, the final mile carrier for New Zealand is reporting delays as well. Learn more
- Asendia Service Updates
- Find specific details on the impact for Asendia Priority Tracked shipments here
International Postal Authorities
International shipments are handed off to the destination country’s postal authority for final mile delivery to your customers. Due to COVID-19, many countries particularly parts of Asia and Europe are experiencing delays in the processing and delivery of international inbound mail.
| The following countries have suspended mail services: |
| Afghanistan Australia |
| Bhutan |
| Brunei |
| Cuba |
| French Guiana |
| Guadeloupe |
| Laos Libya |
| Martinique |
| Mongolia |
| Mayotte |
| Reunion |
| Saint Pierre and Miquelon |
| Samoa |
| South Sudan |
| Syria |
| Tajikistan |
| Timor-Leste |
| Turkmenistan |
| Yemen |
| Expect lengthy delays for packages destined to the following countries due to service disruptions: |
| Brazil |
| China |
| Denmark: PostNord Denmark |
| France: La Poste delivery standards will not be guaranteed Delays in delivery should be expected and force majeure remains in effect. |
| Georgia |
| Germany: Deutsche Post |
| United Kingdom: Royal Mail |
| Greece |
| Hong Kong |
| Iceland |
| India: India Post |
| Indonesia |
| Iran |
| Ireland: An Post |
| Israel |
| Italy: Poste Italiane |
| Japan: Japan Post |
| Latvia |
| Lithuania |
| Netherlands: PostNL |
| New Zealand |
| Poland |
| Portugal |
| Romania |
| Russian Federation |
| Samoa: Expect delays with Samoa Post |
| Slovakia |
| South Korea |
| Spain |
| Sweden: PostNord Sweden |
| Switzerland |
| Thailand: Thailand Post |
| Togo |
| Turkey |
| Ukraine |
| Vatican |