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Partner Carrier Delays: COVID-19

Updated Sep 16, 2021

Our partner carrier networks are still experiencing delays. Expect continued delays with shipments. Delays impact processing, tracking updates and delivery times for all shipments. Carriers are processing and delivering record volumes while maintaining the necessary COVID precautions.

Our client support agents do not have any additional information than what is shown on the tracking pages.

The Chit Chats Team

As always delivery times are estimated and not guaranteed. Most carriers have removed any service guarantees.

Communication is key! Let your customers know that packages are seeing delays. Find the most up-to-date details directly on our partner carrier’s website linked below.

Partner Carriers 

USPS: Reported delays with processing & delivery


Update Sep 16
: USPS will suspend international mail acceptance to Libya and also advised of the continued suspension to Australia as transportation is unavailable due to widespread cancellations and restrictions into the area. Customers are asked to refrain from mailing items to these countries until further notice. Read more.

Canada Post: Expect delays

Canpar (Pickups): Additional delays

Canpar has informed us of delays related to the seasonal volumes and COVID-19 safety precautions. Expect an additional 1-2 business days delay for pickups. Read more

Asendia Status: Operational with severe delays

Update Sep 10, 2021

Australia Post is experiencing a high volume of shipments due to COVID-19 and shipments are experiencing delays. Our partner carriers have also advised that NZ Post, the final mile carrier for New Zealand is reporting delays as well. Learn more

International Postal Authorities

International shipments are handed off to the destination country’s postal authority for final mile delivery to your customers. Due to COVID-19, many countries particularly parts of Asia and Europe are experiencing delays in the processing and delivery of international inbound mail.

The following countries have suspended mail services:
Afghanistan
Australia
Bhutan
Brunei
Cuba
French Guiana
Guadeloupe
Laos
Libya
Martinique
Mongolia
Mayotte
Reunion
Saint Pierre and Miquelon
Samoa
South Sudan
Syria
Tajikistan
Timor-Leste
Turkmenistan
Yemen
Expect lengthy delays for packages destined to the following countries due to service disruptions:
Brazil
China
Denmark: PostNord Denmark
France: La Poste delivery standards will not be guaranteed
Delays in delivery should be expected and force majeure remains in effect.
Georgia
Germany: Deutsche Post
United Kingdom: Royal Mail
Greece
Hong Kong
Iceland
India: India Post
Indonesia
Iran
Ireland: An Post
Israel
Italy: Poste Italiane
Japan: Japan Post
Latvia
Lithuania
Netherlands: PostNL
New Zealand
Poland
Portugal
Romania
Russian Federation
Samoa: Expect delays with Samoa Post
Slovakia
South Korea
Spain
Sweden: PostNord Sweden
Switzerland
Thailand: Thailand Post
Togo
Turkey
Ukraine
Vatican