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Burnaby Pop-up Branch Trial Extended!

Update February 6, 2020: We will extend the trial of our Burnaby Pop-up branch until March 31, 2020. And starting Monday February 24, the Burnaby Pop-up will begin new hours of operation. 

Our new hours will be from 10:30 am to 6:00 pm, Monday through Friday. The cut-off time for receiving packages will move from 4 pm to 6 pm (branch close). This means no more processing delays for shipments received after the cut-off time!

If you have any feedback that you’d like to share about your experience send us a message. We always love hearing from you.


We are excited to announce the opening of our first Chit Chats Pop-up Branch! Starting on Wednesday, November 20, 2019 , our existing Burnaby drop spot location will transition into a Pop-up Branch! This initiative is part of our pilot project to provide more convenience and help direct our expansion strategy.

This trial is expected to run from Wednesday, November 20 until Friday, February 21, 2020 but could be extended permanently depending on usage.

The Burnaby Pop-up Branch is located at:
#108-3011 Underhill Ave
Burnaby, BC V5A 3C2

At the Burnaby Pop-up Branch, we’ve added:

  • A Chit Chats representative on site to receive shipments and provide support
  • A computer and a printer to print labels for your shipments
  • Postal scales and tape measures to prepare your shipments
  • New hours of operation: 9:00 am – 5:00 pm, with an extended 4:00 pm cut-off time


  • There are no access fees!
  • Computers will shut down 30 mins prior to close

For any additional inquiries about our locations please see our locations page, or reach out to us through our Help and Support portal.