We have identified suspicious activity where attempts were made to access some of our client accounts. Unauthorized access was gained using the correct email and password. For example the passwords may have been leaked from other services and the same passwords were used on the Chit Chats platform.
Our client’s security is of the utmost importance. Our team is currently investigating this and we will let you know as soon as we have an update.
We do not store credit card information on our platform so please be assured that your credit card was not compromised.
As the security of your account is very important to us we recommend resetting your password as soon as possible using the following steps:
- Click on ‘Forgot password?‘
- Enter the email associated with your Chit Chats account
- Click on ‘Reset Password’
Choose a password that includes both upper and lower case letters, numbers and special characters.
If the password you had associated with your Chit Chats account is being used on any other accounts, we strongly advise you to change it as soon as possible, as that password may be compromised. This is a serious reminder that you should never share the same password between multiple services especially with sensitive information.