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Important: Prohibited Items

Reminder of non-compliant items that cannot be shipped

Some items are prohibited and cannot be shipped with Chit Chats. There are also restrictions which vary by carrier.

Please familiarize yourself with all carrier restrictions as it is the shipper’s responsibility to comply with each carrier’s requirements.

When shipping certain items with USPS International and Asendia International please note the specific restrictions outlined below:

Lithium batteries

International Mail — strictly prohibited from being shipped internationally as they cannot travel via airmail.

Domestic Mail — may be shipped domestically provided they meet the following conditions:

  • A lithium battery may be shipped via airmail or ground mail (i.e. USPS Parcel Select) if it is installed in the device it is powering, or if it is packed along with the device
  • This is limited to a quantity of either 8 cells or 2 batteries.
  • An individual lithium battery not packed with or installed in the device it is powering can be shipped via ground mail only (i.e. USPS Parcel Select). This is also limited to a quantity of either 8 cells or 2 batteries.

Note: Damaged or recalled batteries are strictly prohibited from being shipped.

Nail Polish and Perfume

International Mail — all flammable materials such as nail polish or perfumes containing alcohol are strictly prohibited from being shipped internationally as they cannot travel via airmail.

Domestic Mailing — flammable materials such as nail polish and perfumes containing alcohol may be shipped domestically via ground mail only (i.e. USPS Parcel Select). View the packaging instructions for flammable liquids provided by USPS.

TSA Restrictions for Asendia

REMINDER:

Please ensure to always provide detailed descriptions of your contents. For example: cosmetics is too generic and a specific description is required (i.e. lipstick or facial cream).

Below is the most up to date list of prohibited items. If you are concerned or unsure if your product meets the requirements please contact us at support@chitchats.com and someone from our compliance team would be happy to help.

USPS Prohibited Items

These are separated into two categories — Domestic and International.

If the item is not permitted to be shipped internationally via USPS, it may have specific restrictions or requirements for shipping domestically. For example, alcohol-based perfumes may be sent via Ground Mail domestically (i.e. USPS Parcel Select).

USPS Domestic

  • Air bags
  • Alcoholic Beverages
  • Ammunition
  • Cigarettes, Tobacco
  • Explosives
  • Firearms
  • Fireworks
  • Fuses
  • Gasoline
  • Marijuana (medical or otherwise)
  • Prescription Medications
  • Small Arms Ammunition

USPS International

  • Aerosols (ex. Hairspray, spray-paint)
  • Air Bags
  • Alcoholic Beverages
  • Ammunition
  • Cigarettes
  • Dry Ice
  • Explosives
  • Fresh Fruits and Vegetables
  • Gasoline
  • Marijuana (medical or otherwise)
  • Nail Polish
  • Perfumes (containing alcohol)
  • Poison

Pursuant to the rules and regulations of U.S. Customs, Chit Chats is prohibited from carrying certain products or items into the U.S. The categories of these items are listed below and can also be found in the Shipment Compliance Declaration for future reference.

Chit Chats Prohibited Items Categories (CBP)

  • Products with a retail value of more than $800 USD
  • Narcotics, pharmaceuticals, drugs, tobacco, and alcohol
  • Food and beverages (including pet foods)
  • Medicine (prescription and non-prescription i.e. over-the-counter), this includes items containing SPF
  • Dietary supplements (vitamins, minerals, herbs, amino acids etc.)
  • Prescription glasses (and non-prescription)
  • Medical devices (thermometers, dental instruments, including toothbrushes, hearing aids, drug paraphernalia etc.)
  • Knockoffs (products that violate copyright, patents and trademark laws)
  • Chemicals, hazardous and combustible materials (including but not limited to: aerosol, oxygen, dry ice)
  • Products containing lead paint
  • Firearms, ammunition and weapons of any kind
  • Human remains (including ashes and hair), plant matter, animals or any products regulated by the U.S. department of agriculture (USDA)
  • Products regulated by the U.S food and drug administration (FDA)
  • Products prohibited by U.S. Customs and Border Protection (US CBP)
  • Products prohibited by the Consumer Product Safety Commission (CPSC)

As always, you can reach out to us with any questions directly at support@chitchats.com.

 

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