November Monthly Roundup

This month we’ve added a new postage type, made many improvements to our platform and even announced another Chit Chats location! Learn all about this and more in this month’s round up!

Our monthly round up is here.

Find all the latest updates, new features and improvements we made for November.

Cheapest Postage Option

  • You’ll never have to miss out on the cheapest postage for your U.S. shipments again by updating your Chit Chats CSV, API or update bulk presets to select the lowest postage rate
  • We hope to bring this option to Canadian and international postage types in the near future!

International Lettermail

  • To avoid confusion for your international customers carrier reference numbers no longer display on public tracking for shipments where delivery is not confirmed.
  • Don’t worry, you can still access this number from your account when you need it!
  • Store integrations no longer fulfill tracking for partially tracked postage types

Status Boxes

  • Status boxes have been added to the internal client tracking pages as a clear visual indication of the various shipping statuses

Shopify Toggle for Digital Orders

  • Clients can update their settings to avoid importing digital orders from their Shopify platform

Improvements to locations Page

  • You can now view branch hours without having to navigate to the branch pages

Service Updates

B.C. Service Interruptions

  • Severe flooding in B.C. has caused major highways closures. As a result, there are shipping delays for Western Canada.

Holiday Shipping Deadlines

  • See our recommendations for holiday cut-offs and purchase-by dates so your shipments will arrive in time for the holidays

Chit Chats U.S. Economy Tracked

  • New low-cost postage option for shipments to the U.S.
  • Full tracking and delivery confirmation
  • Available to BC & Ontario clients only at this time

Location and Branch Updates

  • Check out our holiday branch hours!
  • Our Montreal Hub (Saint-Laurent) has added Sunday hours from now until Dec 19
    • Sunday: 10 am – 2pm
  • Three of our Ontario branches have updated their hours of operation as of Nov 8
    • East York
    • Oshawa
    • Markham
  • We open Chit Chats Calgary SE Dec 1. Come and visit our newest branch if you’re in the neighbourhood!

Bug Fixes

Etsy and Ebay – Tracking for fulfilled orders were temporarily not updating.