March Monthly Roundup

This month we tackled a number of changes to your Chit Chats account and kept busy with many location updates in Ontario. Find our summary of the feature releases that happened in March 2021!

Our monthly round up is here.

Find all the latest updates, new features and improvements we made for March.

New Features and Updates

New Personalized Dashboard

Create a Shipment

  • Postage cannot be created for U.S. shipments greater than USD $800.00 with new error warnings
  • New warning that tracking exceptions may apply for USPS First Class International postage
  • Updated package type description for lettermail/flat envelope

Return Shipments

  • We’ll send an automated email notification in case you forget to upload a signed POA. Direct your inquiries to our Returns team via
  • New statuses “Returned” and “Returned by mail”. Plus a tip for return shipments you choose to have mailed back to you:

Service Updates


  • Pricing increase went into effect Mar 29

Terms of Service Update

  • New address for Chit Chats’ Head Office
  • Updates to sections: Transportation and Delivery, Postage and Fees, Refusal of Service, Insurance

Bug Fixes

  • Resolved: Cannot delete shipments with an unknown postage type
  • Resolved: Pop-ups blocking fields during sign up

Location and Branch Updates

  • Our Toronto branch relocated to new address Mar 15
    • The last day at our Queens Quay location was Mar 12
  • Chit Chats Pickering also moved on Mar 29
    • We said goodbye to our Sandy Beach location Mar 26
  • We’re very excited to finally have a branch in Burlington!
    • On Mar 23 we opened this brand new location to serve as our head office and main processing hub in Ontario
    • Our Burlington drop spot winds down Apr 6

If visiting our Montreal branch, please park in one of the three parking spaces directly in front of our location.