Our monthly roundup is here.
Find all the latest updates, new features and improvements we made for April 2023.
New Features and Updates
Chit Chats Lockers
- Recipients of Chit Chats Collect shipments can now reschedule their Chit Chats Locker reservation times.
- Your customers will receive an updated email or SMS confirmation after rescheduling their reservations.

Shipping Calculator
- We’ve highlighted using full address details when looking for a rate on our public website and improved the functionality for the calculator in your account.


Service Updates
Canadian Shipments
- Improved delivery estimates now display when purchasing Canadian postage types.
- These estimates are based on the shipment’s delivery address and shipping origin:
- Local
- Regional
- National
Chit Chats Select
- We’ve clarified tracking for Chit Chats Select shipments that are returned to sender with improved messaging:
- e.g. Processing for Return to Chit Chats
- e.g. Return in Transit to Chit Chats

Bug Fixes
- Resolved: Squarespace orders marked for pick up were being imported into Chit Chats in error. These orders are now ignored during imports.