We heard your feedback regarding the way we deduct delivery fees from your account. We are happy to announce we will be implementing a new change in January:
- For those who buy postage directly from us, you will see the delivery fee deducted at the same time you buy postage.
- For those who buy postage outside of Chit Chats, the delivery fee will either be deducted before you drop off your packages or once we receive them.
This new feature simplifies how you see any pending payments for packages that will be dropped off.
We’ll share more details leading up to when this feature will go live so be sure to keep an eye out for us in your inbox.